Learning

1
Integrated Combinations/Partnerships
Modify Strategy Model
Maps, 3-D, watersheds
Emails integrated with Accountability Stucture
What happens if we try this?
Traffic Lighting
BSc measures may involve integrated data (eg.
HR/), and/or corporate culture may require one
endorsed data source, dictating the need for a
data warehouse!
strategy-focused
connects mission, vision, strategies objectives
to line operations
Slice Dice
New Ideas
How are we doing?
bridging the gap between strategy execution
New Targets
When things arent right, analyse why.
The Balance
Basic Principles
Doing It
Computer Tools Map
for incremental, attainable, targets
Accountability Map
Alert Somebody?
Reports
Actions
Mission
Learning Growth
everyone working on whats important
Ad Hoc
Culture
Vision
Values
Query
Strategies
Subscription
Databases
Objectives
fostering organizational alignment
Targets
Data Capture of Actual Performance
Relational Datastore
Automate Strategy Model
3 years!!
Determine factors affecting customer satisfaction
Labour-intensive
Range checks
BI to View
Duplicate checks
Infrastructure
Security
Extract/Transform/Load
(250,000 ? man-yrs.)
Portal
Systems With Strategic Data
2
Some Lessons Learned
with Business Impact
Visualizations
Targeted Alerts
If no one knows its broke, dont tell them!
If it aint broke, dont fix it!
Scorecards
New Ideas
OLAP
How are we doing?
Lesson 8 Know champs real agenda
New Targets
Lesson 3 Targets lose credibility just like data
Lesson 2 Culture first then Scorecard
Lesson 4 Infrastructure 1st then Scorecard
Lesson 5 Plan ahead for new systems
Lesson 6 Bite the bullet clean your data
Lesson 7 Use endorsed data sources
Lesson 11 BI end-to-end, or red stays red
Lesson 9 Decision-makers may want analysts
tools
Lesson 10 Dont love em leave em revisit,
retrain
How can I manage without Information?
Lesson 13 The Best for Last See next slide

Lesson 12 Data availability can
impact accountabiility buy-in
When things arent right, analyse why.
Computer Tools Map
Lesson 1 Employees must have control
Query Reporting
Accountability Map
Alert Somebody?
Actions
Mission
Culture
Vision
Values
Strategies
Data Warehse
Objectives
Targets
Data Cleaning
Data Capture of Actual Performance
Infrastructure
ETL
Security
with Real Examples
From a Unique View
From a Technology View
Personalized Portal