The Information Resource Management IRM

1
The Information Resource Management (IRM)

• Shows the 5 major dimensions to the job of
  managing information system resources

Information Resource Management
Distributed Management
Technology Management
Resource Management
Operational Management
Strategic Management
2
Strategic use of information Technology

• Not just a service utility
• Use as a resource for competitivee advantage
• Major contributor to profitability of company
• Bring IT in alignment with business goals

3
Organisational structure for Information Services
Department
4
Decentralised management of IS

• Some aspects of IS located at point of use
• E.g. in the functional departtment that uses the
  particular systems

5
Human Resource Management

• Recruit qualified personnel
• Develop, organise, and direct the capabilities of
  existing personnel
• Ongoing training
• Reward excellence
• Aim to retain personnel

6
Technology Management

• Responsibility for managing intranets and
  extranets
• Local area networks
• communications hardware and software
• To ensure a proper level of service to users

7
Advanced Technology Management

• Many firms establish separate groups to identify,
  introduce and monitor the assimilation of new
  technologies into their organisation - Advanced
  Technology Groups usually report to the CIO and
  are staffed with former senior analysts and the
  like

8
Managing End-user computing

• Support end users
• Co-ordinate education
• Enforce standards

9
IT Must be Managed to Meet the Challenges of
Todays Business and Technology Environment
Technology Base
Business Pressures
Managing Information Technology
IT Developments

• Agility, flexibility and time
• compression of development,
• manufacturing delivery times
• Reengineering and cross-functional
• integration of business processes
• Competitive advantage, total quality
• customer management focus
• Technology-literate knowledge workers

• Downsizing, networking
• Use of intra extra Nets
• End user computing
• Enterprise collaboration systems
• New development processes
• integrated cross-functional
• software for replacing legacy
• systems

10
Companies need to use It to achieve-

• reduced cycle times
• reduced asset levels
• faster development of new products,
• improved customer service
• increasing empowerment of employees,
• increasing knowledge sharing and learning.

11
Recommended for success -

• Meaningful management and end-user involvement
• Active participation in planning and controlling
  the business uses of IT