WMES2203 INFORMATION RESOURCE MANAGEMENT IRM

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WMES2203 INFORMATION RESOURCE MANAGEMENT (IRM)

• salimah_at_fsktm.um.edu.my
• or
• smazz_at_um.edu.my

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Todays Agenda

• Course goal
• Course syllabus
• Learning Method
• Active Learning
• Mind Mapping http//www.mindmapperusa.com/whats-mi
  ndmapping.htm
• Introduction

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Course Goal

• Teaching how to manage information needs of a
  firm, using contemporary technologies (ICT) that
  will yield benefits and profits.

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Active learning means taking responsibility for
your learning and developing habits of mind and
study strategies that will be the means for
accomplishing your academic goals. Refer to
http//www.cfar.unh.edu/activelearning.html
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(No Transcript)
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ROAD MAP TO IRM
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1. WHAT?

• Information Information is data that have been
  collected and processed into a meaningful form.
• Resources A re-usable source of supply to
  produce something. Examples include human,
  financial, material, and information resources.
  To maximize the efficient and effective use of
  resources, they must be classified in order to
  share them and eliminate unwanted redundancy, and
  controlled in order to receive, store and
  distribute them properly.
• Management - A set of activities (including
  planning and decision making, organizing,
  leading, and controlling) directed at an
  organizations resources (human, financial,
  physical, and information) with the aim of
  achieving organizational goals in an efficient
  and effective manner.

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MANAGEMENT FUNCTIONS
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Information as Resources

• All organization (produce products or provide
  services) have common objectives.
• To transform raw materials to final product.
• Information is needed in the transformation
  process- Info on what to do and how to do it.

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Why Information Needed?

• To perform task/job.
• To plan.
• To solve problems.
• To make decision.
• To take action.

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Sources of Information

• Internal Sources
• Organizational chart who does what?
• Reports and annual accounts
• List of directors and managers with their
  responsibilities.
• Telephone directories
• Personnel departments

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Sources of Information

• External Sources
• Reference books
• Quality newspapers / magazines
• Public / academic libraries
• Public relation department of a company
• Commercial organization who is expert in
  providing companies information through computer.

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WHAT?

• IRM can be stated simply as a process to manage
  information efficiently and effectively in
  fulfilling the objectives of the firm.
• IRM concepts rest under the premise that
  information, information related activities,
  technologies and personnel are important
  organizational resources that deserve to be
  managed like any other resources in the
  organization (Trauth, 1989).

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SEVERAL DEFINITIONS

• IRM is the management (planning, organization,
  operations and control) of the resources (human
  and physical) concerned with the systems support
  (development, enhancement and maintenance) and
  the servicing (processing, transformation,
  distribution, storage and retrieval) of
  information (data, text, voice, image) for an
  enterprise. (Schneyman, 1985)

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DEFINITIONS

• IRM is the recognition by an organization that
  data and information are valuable resources and
  the application of the same principles an
  managing data and information as are used in
  managing physical resources such as personnel.
  (McLeod and Brittain-White, 1988).
• IRM, simply put, is the belief that information
  is an asset that should be managed rigorously and
  can contribute to the success of businesses.
  (Kerr, 1991)

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DEFINITIONS

• IRM is an activity that is pursued by managers on
  all levels of the firm for the purpose of
  identifying, acquiring, and managing the
  information resources needed to satisfy
  information needs. (McLeod and Schell, 2001).

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2. WHY?

• Necessity in todays modern organization.
• The engine that is driving the information
  economy whereby information and knowledge are
  intensively used.
• Information resources --- important asset.
• Therefore, it need effective management.
• CBIS as the solution.

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3. WHO?

• Any organization that wants to survive in todays
  turbulent dynamic environment has to be adaptive,
  knowing and learning.

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Adaptive Organization

• Adaptive organization is an organization that
  modifies its business practices in response to
  the changing needs of its stakeholders
  customers, employees, and stockholders. It
  rapidly adapt to changes in its operating
  environment, it doesnt take the time to
  determine the underlying patterns of change
  within the environment.

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Knowing Organization

• Knowing organization - The knowing organization
  possesses information and knowledge so that it is
  well informed, mentally perceptive, and
  enlightened. Its actions are based on shared and
  valid understanding of the organizations
  environments and needs (Choo, Chun Wei The
  Knowing Organization. New York 1998 ).

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Learning Organization

• Learning organization an organization in which
  everyone is engaged in identifying and solving
  problems, enabling the organization to
  continuously experiment, improve, and increase
  its capability.  Changing employee behaviors and
  attitudes is key to the continuous organizational
  renewal needed in todays rapidly changing
  world. The organization as a whole is committed
  to continual improvement of every facet of
  itself, its products and its services by
  learning. (Senge, Peter M., The Fifth
  Discipline  The Art Practice of Learning
  Organizations, )

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4/5 WHERE WHEN?

• Challenge to perform better, effectively and
  quickly, sharing of information and knowledge is
  critical for organizations.
• Wherever and whenever possible information should
  be stored in a form that maximizes it's inherent
  usefulness.
• Information is a valuable resource and requires
  careful stewardship.
• Organizations that handle information processes
  with people who regularly needs to access
  distributed information in the course of the
  workday such as data workers, information
  workers, and knowledge workers

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6. HOW?

• ERP
• Williard Model

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ERP

• ERP stands for enterprise resource planning.
• ERP is an integrated software solution used to
  manage a companys resources. Business planning
  systems have been evolving for decades, and ERP,
  enterprise resource planning, is the current
  generation. ERPs immediate predecessors, MRP
  (material requirements planning) and MRP II
  (manufacturing resources planning), focused
  mainly on managing the manufacturing and
  accounting resources of a company.
• Todays ERP systems now integrate all business
  management functions, including planning,
  inventory/materials management, engineering,
  order processing, manufacturing, purchasing,
  accounting and finance, human resources, and
  more.

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The Willard Model

• Identification - The discovery of information
  resources and the recording of their features in
  an inventory
• Ownership - The establishment of responsibility
  for the upkeep of an information resource
• Cost and Value - Assessment of the cost of an
  information resource and its value to the
  organisation
• Development - The further development of an
  existing information resource to enhance its
  value to the organisation
• Exploitation - The processes which may allow a
  resource to generate further value through
  conversion into an asset or a saleable commodity

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Components of IRM in Modern Organization
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Benefits of IRM

• Identifies gaps and duplication of information
• Clarifies roles and responsibilities of owners
  and users of information
• Provide costs saving in the procurement and
  handling of information
• Identifies cost/benefits of different information
  resources
• Actively supports management decision processes
  with quality information.