2'5 Design Training Plans

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2.5 Design Training Plans

• International Management Techniques
• SS 2006
• Karina Tischer

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ASAP
Accelerated SAP ASAP

• ASAP (Accelerated SAP)
• is an allround implementation solution
• optimizes time, quality and efficient use of the
  ressources
• focuses on the coordination of all elements that
  make an implementation successfull

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The Roadmap
Design Training Plans
The road map is a detailed project plan that
describes all activities in an implementation. It
makes sure that nothing is left out and that
Project Management plans well in advance for the
execution.
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MS Project
MS Project
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MS Project
MS Project
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MS Project
MS Project
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Training Business Blueprint Phase
Business Blueprint

• The purpose of this work package is to finalize
  preparations and to conduct project team
  trainings. Also during the Training Business
  Blueprint Phase, finalize the End User training
  and documentation strategy and prototype the end
  user training and documentation deliverables.

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The different levels
Design Training Plans
Phase
Work package
Activities
Tasks
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Conduct Project Team Training
ACTIVITY 2.3.1.

• Purpose
• To conduct project and change team training for
  team members
• To obtain SAP functional and technical knowledge

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The tasks
TASK 2.3.1.1.

• Refine Training Schedule (2.3.1.1.)
• Set up the project team training schedule
• Training (for SAP modules) must be implemented to
  suit needs
• Steps set up the training schedule / determine
  the current needs / assign project team members
  to courses
• The task is complete, when the project team
  training plan is updated to reflect the project
  teams current needs

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The tasks
TASK 2.3.1.2.

• Prepare for Training (2.3.1.2.)
• To be prepared for training (logistical issues to
  solve)
• Steps register team members for SAP classes /
  obtain class information from SAP / further
  activties
• The task is complete, when project team members
  are scheduled for the SAP classes and detailed
  information have been passed on

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The tasks
TASK 2.3.1.3.

• Attend Project Team Training (2.3.1.3.)
• Each team member has to attend the designated
  courses
• Steps set project team member expectations for
  what they will learn during the training
• The task is complete, when project team members
  acquire the knowledge and skills to proceed with
  the project

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The tasks
TASK 2.3.1.4.

• Review and Assess Post Training Skills (2.3.1.4.)
• Review and assess post training skills
• Steps review assess the knowledge and skills
  gained by the project and change team members
  during training / determine if additional
  training is required change training plan
• The task is complete, when gaps in knowledge and
  skills are adressed and the team members feeling
  of support is reinforced

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Analyze End User Training Documentation Strategy
ACTIVITY 2.3.2.

• Purpose
• To analyze the end user training and
  documentation strategy
• To finalize the plan for developing the training
  content and documentation

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The tasks
TASK 2.3.2.1.

• Update End User Training and Documentation Needs
  Assessment (2.3.2.1.)
• Update the specific needs
• Gaps between current user skills and required
  skills are defined
• Steps update the plan and complete the
  questions remaining / create a list of
  requirements that are still outstanding
• The task is complete, when informations have been
  gathered and gaps are identified to know the
  specific needs

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The tasks
TASK 2.3.2.2.

• Define End User Training and Documentation
  Requirements (2.3.2.2.)
• Define End User Training and documentation
  requirements
• Focus on technical, ressource, media requirements
  and delivery methods
• Steps create a list of requirements for the end
  user training and documentation project
• The task is complete, when the end user training
  and documentation requirements are defined and
  incorporated into the MS project Plan

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The tasks
TASK 2.3.2.3.

• Draft Training Curriculum and Documentation
  Topics (2.3.2.3.)
• Develop an initial training curriculum and
  identify documentation topics
• This draft version will be refined over the
  training cycle
• Steps use existing information to identify the
  topics / draft a list of topics and these topics
  into an intitial curriculum
• The task is complete, when list of topics and
  curriculum is created and roles have been
  identified

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The tasks
TASK 2.3.2.4.

• Define SAP Training Environment Requirements
  (2.3.2.4.)
• Define the SAP Training Environment Requirements
• Steps identify SAP client for training and
  documentation development / estimate the minimum
  number of of clients and instances/ plan and
  establish the schedule
• The task is complete, when the requirements are
  defined and developed

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The tasks
TASK 2.3.2.5.

• Establish Training and Documentation Maintenance
  Plan and Knowledge Management (2.3.2.5.)
• Develop a long term management plan
• Steps identify knowledge requirement needs /
  identify who will be the end user / work with all
  different people to insure long term needs are
  satisfied trough the plan
• The task is complete, when plan is designed to
  identify ongoing maintenance requirements

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Prototype End User Training Documentation
Deliverables
ACTIVITY 2.3.3

• Purpose
• To design and develop a training and
  documentation prototype
• To analyze and determine the system requirements
  necessary for conducting training

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The tasks
TASK 2.3.3.1.

• Design End User Training and Documentation
  Prototypes (2.3.3.1.)
• Design prototypes / training documentation are
  two separate components
• Prototypes should focus on creating specific
  examples and templates
• Steps create a master list / create a prototype
  of each content type / test each prototype
• The task is complete, when the training content
  and documentation material prototypes are
  designed, developed, tested and found effective

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The tasks
TASK 2.3.3.2.

• Analyze System Requirements (2.3.3.2.)
• Examine prototypes and identify technology to
  implement the solution on a company wide basis
• Steps Update master list with technical
  requirements / perform a technical assessment /
  rework protoypes (if necessary)
• The task is complete, when all technical
  requirements have been determined and a plan is
  in place for the rollout of the solution

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The tasks
TASK 2.3.3.3.

• Present end User Training and Documentation
  Prototypes (2.3.3.3.)
• Present the training documentation prototypes,
  gain approval, obtain sign-off
• Steps identify invite relevant personnel to
  attend presentation / conduct prototype review
  meeting / record all feedback / update prototype
  based on feedback
• The task is complete, when prototype has been
  presented to relevant personnel and final
  sign-off gained

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2.5 Design Training Plans

• Thanks for your attention !!!