Management for Effective Virtual Teams

1
Management for Effective Virtual Teams

• INLS 131
• Young-Sook Jung

2

• Definition
• Characteristics
• Benefits
• Challenges
• Management Strategies
• Conclusion

3
Definition

• Lipnack and Stamps
• A group of people who interest through
  interdependent tasks guided by common purpose
  that works across space, time and organizational
  boundaries with links strengthened by webs of
  communication technologies

4
Characteristics

• Virtual Team Context low team history,
• physically distributed members, non-
• routine tasks
• Virtual Team Composition heterogeneous members
  (diverse cultural and organizational backgrounds)
• Virtual Team Structure lateral but weak

5
Characteristics (cont)

• Empirical Studies Interaction Styles
• Constructive Interactions
• Effects on Performance process and outcomes
• Comparison between VT and Conventional Teams

6
Characteristics (cont)

• Empirical Studies Leadership Effectiveness
• Mentoring capabilities concern for the members,
  understanding, and empathy
• Differences of projecting these qualities between
  VT and conventional Teams simpler role

7
Benefits

• Flexible and dynamic
• Resilient and useful for changing organizational
  environments
• Reducing travel cost and delays by mail

8
Challenges

• Techno-phobia
• Trust and Cohesion privacy and security
• Burnout overextending tasks
• Structural Resistance

9
Management Strategies

• Clear definition of responsibilities and criteria
  for assessment
• Guideline on communication methods and patterns
• Complementary objectives and overall aim

10
Management Strategies (cont)

• Conflicts
• Consideration on assignment of team members
• Mentoring
• Culture of constructive interactions
• Technical support

11
Conclusion

• Correct concept on virtual teamworking projects
• Traditional communication contexts
• People