Title: PARTNERING FOR SUCCESS THROUGH OUTSOURCING
1PARTNERING FOR SUCCESS THROUGH OUTSOURCING
Anthony (Tony) C. Bernardo, Alloy Polymers
Inc. February 10-12, 2003
Thermoplastics Concentrates 2003
2TOPICS OF DISCUSSION
- INTRODUCTION
- BENEFITS OF OUTSOURCING
- WHY OUTSOURCE
- OUTSOURCING STRATEGIES
- WHAT IS IMPORTANT IN SUCCESSFUL OUTSOURCING
RELATIONSHIP - RELIABILITY
- QUALITY
- CONFIDENTIALITY
- SERVICES OFFERED
- VALUE
Thermoplastics Concentrates 2003
3A Contract Manufacturer Plays a Key Role In The
Supply Chain
INTRODUCTION
Captive Compounder
Resin Manufacturer
Contract Manufacturer
Concentrate Supplier
Additive Supplier
Custom Compounder
Fabricator/ OEM
Fabricator Owned Cmpd.
All are contractors possible clients or customers
4Contract Manufacturers typically interact with
the Resin, Concentrate, or Additive Manufacturer
and the Fabricator
INTRODUCTION
Resin Manufacturer
Contractor Manufacturer
Concentrate Supplier
Additive Supplier
Fabricator
5THE PLASTICS INDUSTRY DYNAMIC AND EVER CHANGING
INTRODUCTION
- Resin suppliers have been, and continue to, go
back to their core competencies - Fewer and fewer materials can be
- engineered in the reactor
- The marketplace continues to demand unique
materials and properties, but at reduced cost - The market is growing!
Thermoplastics Concentrates 2003
6I - BENEFITS OF OUTSOURCING
- WHY OUTSOURCE?
- OUTSOURCING STRATEGIES
Thermoplastics Concentrates 2003
7WHY OUTSOURCE?
WHAT IS THE OBJECTIVE OF YOUR BUSINESS?
- RESPONSIVENESS TO CUSTOMERS AND PROSPECTS
- COST CONTROL AND PRODUCTIVITY
- INNOVATION TO MAINTAIN COMPETITIVE EDGE
- EMPLOYEE SATISFACTION AND SAFETY
- ORGANIZATION AND PRODUCT QUALITY
Thermoplastics Concentrates 2003
8WHY OUTSOURCE?
THE RESULT OF ANY OUTSOURCING RELATIONSHIP SHOULD
BE
- HIGHER RETURN ON INVESTED CAPITAL
- AND/OR
- INCREASED ABILITY TO INNOVATE AND COMPETE
Thermoplastic Concentrates 2003
9THERE ARE MANY SITUATIONS WHERE OUTSOURCING TO A
CONTRACT MANUFACTURER IS THE SOLUTION
Why Outsource?
- Client is out of capacity.
- Client does not possess manufacturing assets.
- Products are difficult to manufacture.
- Products are low volume or require special
expertise. - Products do not cover fixed costs of equipment
required for manufacturing, but cannot be
dropped. - Products are not considered core.
- Products that can bring higher value if sold by a
second party. - Products that can create higher marketplace value
for both parties if manufactured and sold by a
Service Provider. - Products that are more profitable if sold to the
customer without value added manufacturing steps.
Thermoplastics Concentrates 2003
10WHY OUTSOURCE?
- CLIENT IS OUT OF CAPACITY OR CLIENT DOES NOT HAVE
MANUFACTURING ASSETS - CONTRACT MANUFACTURER NEEDS TO OPERATE WITH
EXCESS CAPACITY AND - HAVE ESTABLISHED RELATIONSHIPS AND TECHNOLOGY
EXPERIENCE WITH CLIENT AND - DEDICATED MACHINE TIME
Thermoplastics Concentrates 2003
11WHY OUTSOURCE?
- CLIENT HAS PRODUCTS THAT ARE DIFFICULT TO
MANUFACTURE, REQUIRE SPECIAL EQUIPMENT, OR ARE
NOT STRATEGICALLY CORE PRODUCTS - EQUIPMENT AND TECHNOLOGY TO PRODUCE A WIDE
VARIETY OF PRODUCTS AND ADDITIVES. - AN EFFICIENT COST STRUCTURE
Thermoplastics Concentrates 2003
12WHY OUTSOURCE?
PRODUCTS THAT CREATE MORE VALUE IF BOTH
MANUFACTURED AND SOLD BY A FULL SERVICE PROVIDER
- LATE LIFE CYCLE PRODUCTS
- EARLY LIFE CYCLE PRODUCTS NOT WITHIN THE CLIENTS
CORE FOCUS - SPECIALTIES THAT ARE DISRUPTIVE OR LOW VOLUME
Thermoplastics Concentrates 2003
13WHY OUTSOURCE?
PRODUCTS THAT PROVIDE GREATER VALUE IF SOLD BY
CLIENT WITHOUT VALUE ADDED STEPS
- CLIENT WANTS TO FOCUS ON NEAT RESIN SALES
- CONTRACTOR CAN ADD VALUE AT A LOWER OVERALL COST
Thermoplastics Concentrates 2003
14ROLE OF A CONTRACT MANUFACTURER IS TO MEET THE
NEEDS OF BOTH THE CLIENT AND THE CLIENTS
CUSTOMERS
Outsourcing Strategy
Clients Existing Products
Clients New Products
High degree of Supply Chain Expertise and Efficient Operations Technology to Scale Up laboratory developments and make modifications which meet customer schedules
Flexibility and Responsiveness to Provide Service in new environment Technology which Protects the Clients Assets and Investment and allows continued Development initiatives
Clients Existing Customer
Clients New Customer
Thermoplastics Concentrates 2003
15PRODUCTIVITY INCREASES ARE ACHIEVED BY
OUTSOURCING LOW OR DISRUPTIVE VOLUME
Outsourcing Strategy
High Volume Products
Low Volume Products
High volume customers are supplied by CLIENT with high volume core products High volume customers using low volume products are CONTRACTED or supplied by a LICENSEE
Low volume customers using high volume products are supplied by DISTRIBUTORS Low volume customers using low volume products supplied by LICENSEE
High Volume Customer
Low Volume Customer
Thermoplastics Concentrates 2003
16Outsourcing Strategy
Profitability Can Be Increased by Focusing on
Core Business and Outsourcing Supportive Business
CORE BUSINESS
80
CUMULATIVE PROFIT
LOWER VOLUME OR DISRUPTIVE PRODUCTS MAY OFTEN
SUBTRACT FROM OVERALL PROFITABILITY MUST GROW TO
CORE OR BE PRODUCED/SOLD MORE EFFICIENTLY
NORMALLY, 80 OF A BUSINESS PROFIT COMES FROM
ONLY 20 OF ITS PRODUCT LINE.
20
NUMBER OF PRODUCTS IN PRODUCT LINE RANKED BY
CUMULATIVE VOLUME OF PRODUCT.
Thermoplastics Concentrates 2003
17Outsourcing Strategy
RETURN ON CAPITAL DEPLOYED CAN BE SIGNIFICANTLY
INCREASED
CAPACITY
AS PRODUCTION LOT SIZE IS INCREASED, THE
EFFECTIVE CAPACITY OF A PLANT WILL INCREASE DUE
TO INCREASED EFFICIENCY AND DECREASED DOWN TIME
PRODUCTION LOT SIZE
Thermoplastics Concentrates 2003
18Outsourcing Strategy
- COST PER UNIT DECREASES SIGNIFICANTLY AS
PRODUCTION LOT SIZE INCREASES. - HIGHER YIELDS
- HIGHER PRODUCTIVITY
- HIGHER EFFICIENCY
UNIT COST
PRODUCTION LOT SIZE
Thermoplastics Concentrates 2003
19Outsourcing Strategy
- BY UTILIZING A CONTRACTOR INTERNAL RESOURCES ARE
FOCUSED ON - INNOVATION
- COMPETITIVE ADVANTAGE AND FLEXIBILITY
- MARKET GROWTH.
Thermoplastics Concentrates 2003
20Outsourcing Strategy
Incremental Growth Augmented with Step Function
Growth will Dynamically increase the Growth Rate
of the Business.
A CONTRACTOR CAN PROVIDE RESOURCES TO ACHIEVE
STEP GROWTH
TIME
Thermoplastics Concentrates 2003
21WHAT IS IMPORTANT IN ESTABLISHING AN OUTSOURCING
PARTNER
Partnership
- STRATEGIC PARTNER
- RELIABILITY
- QUALITY
- TECHNOLOGY
- SERVICES
- VALUE
Thermoplastics Concentrates 2003
22Partnership
STRATEGIC PARTNERSHIP
- A CONTRACT MANUFACTURER NEEDS TO BE CONSIDERED A
STRATEGIC PARTNER AND NOT ONLY AN OPPORTUNISTIC
OR EMERGENCY PARTNER - A CONTRACT MANUFACTURER NEEDS TO BE AN EXTENSION
OF A CLIENTS INTERNAL MANUFACTURING FACILITIES.
Thermoplastics Concentrates 2003
23Partnership
STRATEGIC PARTNERSHIP
IN SEEKING A CONTRACTOR, THE CLIENT NEEDS TO
CONSIDER NOT ONLY CAPABILITIES, BUT ALSO THE
CONTRACTORS VALUES AND COMMITMENT
Thermoplastics Concentrates 2003
24Partnership
RELIABILITY
- DELIVERS ON TIME
- MEETS ALL PRODUCT AND PACKAGING REQUIREMENTS
- FULL SUPPLY CHAIN CAPABILITY INCLUDING CLIENT
COMPATIBLE SOFTWARE - FOCUSED ON MAXIMIZING YIELD AND MINIMIZING COST
TO CLIENT
Thermoplastics Concentrates 2003
25Partnership
QUALITY
- FULL QUALITY CERTIFICATIONS SUCH AS ISO 9002, QS
9000, UL OR OTHER REQUIRMENTS MUST BE PROVIDED BY
THE CONTRACTOR - FULL TESTING CAPABILITY, A2LA CERTIFICATION
Thermoplastics Concentrates 2003
26Partnership
TECHNOLOGY
- EXTRUSION AND AUXILIARY EQUIPMENT
- SPECIAL TECHNOLOGY SUCH AS COLOR, FDA/CLEAN ROOM,
ADDITIVES. - MASTERBATCHES
Thermoplastics Concentrates 2003
27Partnership
SERVICES
- FULL SUPPLY CHAIN MANAGEMENT CAPABILITY- FROM RAW
MATERIAL PURCHASE TO SHIPPING - ABILITY TO HANDLE ALL PACKAGE SIZES INCLUDING
BULK RAIL - ABILITY TO SERVICE CLIENTS CUSTOMER WITH SALES
AND TECHNICAL SERVICE
Thermoplastics Concentrates 2003
28CLIENTS EXPECTATIONS OF A CONTRACT MANUFACTURER
Source Alloy Polymers Research of Prospects and
Customers
Thermoplastics Concentrates 2003
29Partnership
IN CLOSING, THE CONTRACTOR NEEDS TO BE CAPABLE OF
THE SAME OR BETTER STANDARDS THAN THE CLIENT
EXPECTS FROM THEIR OWN OPERATIONS.
- STRATEGIC PARTNER
- RELIABILITY
- QUALITY
- TECHNOLOGY
- SERVICES
- VALUE
CONFIDENTIALITY
Thermoplastics Concentrates 2003
30Partnership
SHARED VISION AND COMMON GOALS MUST GUIDE THE
RELATIONSHIP.
Thermoplastics Concentrates 2003
31Partnership
COMMITMENTS
Clients Commitments
Our Commitments
- To meet agreed upon performance output, quality,
yield, delivery, cost, and service - To practice partnership with our clients and
customers - To provide state-of-the-art technology, know-how,
and innovation - To provide safe secure jobs and a promising
future for all of our diverse employees - To embrace the concepts of continual
transformation and extraordinary customer service
Thermoplastics Concentrates 2003
32Partnership
A Contractors model to focus on Clients Goals
Partnership Maximization
High Performance Assurance
Shared Vision
Open Communications
Customer Visits
CLIENTS GOALS
Clear Expectations
Quality Audits
Process Maximization
Performance Maximization
Collaborative Solutions
Continuous Improvement
Quality Plan
Thermoplastics Concentrates 2003
33A FULL SERVICE CONTRACTOR CAN SUPPORT GROWTH
THROUGH THE PRODUCT LIFE CYCLE WITH TECHNOLOGY,
CAPACITY, OR FULL SERVICE PROVIDER EXPERTISE
Conclusions
LICENSE PRODUCT TECHNOLOGY AND PROVIDE SERVICE TO
MARKET
LICENSE PRODUCT TECHNOLOGY AND/OR CAPACITY SUPPORT
TECHNOLOGY AND CAPACITY TO SUPPORT GROWTH
TECHNOLOGY SUPPORT DURING PROCESS AND PRODUCT
DEVELOPMENT
TIME
Thermoplastics Concentrates 2003
34Conclusions
SUMMARY - I
THERE ARE MANY REASONS TO OUTSOURCE PRODUCTION OR
SERVICES, BUT THE MOST IMPORTANT IS TO ENABLE
INTERNAL RESOURCES TO FOCUS ON CORE FUNCTIONS AND
INNOVATION
Thermoplastics Concentrates 2003
35A FULL SERVICE CONTRACTOR CAN PROVIDE NOT ONLY
SUPPLY CHAIN SUPPORT, BUT ALSO PROCESS TECHNOLOGY
THAT SUPPORTS THE CLIENTS PRODUCT DEVELOPMENT,
AND SALES/MARKETING SUPPORT OF CLIENTS CUSTOMER
Conclusions
SUMMARY - II
Thermoplastics Concentrates 2003
36THE CLIENT AND CONTRACTOR MUST SHARE COMMON GOALS
AND VISION FOR THE CLIENTS BUSINESS.
Conclusions
SUMMARY III
- BUILD LONG TERM STRATEGIC RELATIONSHIPS.
Thermoplastics Concentrates 2003