Training A Key Project Deliverable

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Training A Key Project Deliverable?

• T.J.I. (Tom) Burnie, BA, MCGI, CHRP, PMP

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Outline

• Background
• Capability Program Management an example
• A related Training Strategy
• Blending Project Training processes
• Generic training deliverables

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Training Deliverables When?

• When project brings new or upgraded capability
• Equipment
• Systems
• Services
• Programs

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The Emperor Has No Clothes
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Historical Perspective (1)
Project Processes
Training Development Start
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Historical Perspective (2)
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DND Management Systems
Capability Development
Defence Planning Management
Material Acquisition Support
CF Training Education System
Approval Processes
Management Processes
Business Processes
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Capability Development Program

• Chemical Biological Radiological Nuclear Defence
  (CBRND)

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Future Capability Delivery
Research Development
Information Technology
Equipment Services
Personnel Training
Concept Doctrine
Infrastructure
Sense
Report
Protect
Manage Hazard
Medical Measures
Operational Requirements
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Planning Horizons
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CBRND Capability Program
4 x Sensors
Information System
Project Portfolio
Hazard Management
4 x Protection
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So What?

• Need for training support strategy to
• Define common training needs
• Deliver an integrated system of training
  education
• Optimize training support deliverables for
  multiple project usage

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Target Audience

• Project Staffs
• Training Delivery Organizations
• Others

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Influences Requirements

• Stakeholders
• Operational Environment
• Occupational (Job) Training Architecture
• Corporate Strategy Directives
• Related External Activity

So What?
Implicit and explicit requirements affect
training delivery
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Understand the Stakeholders

• Internal
• NDHQ Level Ones (ADM Level)
• Project Leaders staffs
• Life Cycle Material Managers
• External
• Managing Authorities Training Schools
• Training Doctrine Developers
• CBRN Occupation Specialists
• Canadian Forces Members
• Industry
• Etc.

So What?
Stakeholder influences vary and expectations
affect acceptability
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Operational Environment

• Doctrine body of instruction and belief
• Battle Space sphere of influence

So What?
Understand relationship to Corporate Program
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Understand the Battle Space
External Support
Individual Performance
Corporate Structure
Strategy Goals
Organizational Performance
Command Control
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Understand Training System
CF Individual Training Education
Training Architecture
CBRND Training Education
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CF Occupation (Job) Architecture
CBRND Elements

Specialist Specific
Military Occupation Specific
Sea, Army Air Common
Canadian Forces Common
Job tasks, skills and knowledge
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CBRND Specialist Architecture
CBRND Specialists
General Support Help Others
Command Control
Unit Defence Train Others
Unit Defence Train Others
Unit Defence Train Others
Unit Defence Train Others
2 x Specialist Functions
Unit Defence Train Others
Unit Defence Train Others
Unit Defence Train Others
Unit Defence Train Others
Unit Defence Train Others
4 x Specialist Functions
Unit Defence Train Others
6 x Specialist Functions
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So What?
Environmental Jobs (Sea, Army Air)
Military Occupations (e.g. Naval Weapons,
Infantry, Pilot, etc)
CBRND Specialists (e.g. Unit Defence General
Support)
Common Jobs (Every CF member)
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Understand Strategy Directives
Quality training anywhere, anytime

• Departmental Administrative Orders Directives
• Individual Training Education Framework
• Canadian Forces Individual Training Education
  System
• Collective Training Framework
• Canadian Forces Professional Development
• CBRND Training

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Understand Related Corporate Activity (1)
anywhere, anytime, just-in-time
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Related Corporate Activity (2)
Joint Nuclear Biological Defence Company
Land Force Reserve Revitalization Project
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Related Corporate Activity (3)

• CBRN Doctrine Rewrite
• Strategic
• Operational
• Tactics, Techniques Procedures
• Aide - Memoirés
• Equipment

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So What?
Corporate Policy (Training directives)
Corporate Doctrine (Related operating processes)
Corporate Activity (Related training interaction)
Corporate Strategy (Training trends)
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Training Support Constraints
Training Support Inputs
Training Support Output
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Concept (the How)

• Purpose
• Objectives
• Vision
• Guiding Principles
• Process Components
• Model
• Implementation
• Critical Success Factors

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Purpose

• Provide Program-level requirements guidance for
  integrated training education solutions
  acceptable to users

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Objectives

• Integrated approach
• Minimize away time from unit/home
• Minimize cost
• Share courseware multiple applications
• Adequate resources
• Systemic change mechanism

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Vision Statement

• Training support deliverables must
• integrate with all elements of Individual
  Training Education continuum
• contribute toward effective collective training
  in potential CBRN environments

• Operational Relevance
• Tactical Excellence
• Technical Excellence

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Guiding Principles

• Other Guidance
• Minimize development operating costs
• Surge responsiveness
• Integrate baseline learning needs
• Measure ROI to risk
• Impact if not prepared for short/no notice
  operations

• Primary
• Deliver effective learning capabilities through
  integration of technologies from CBRND related
  projects

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• Controls
• Strategy Directives
• MAS Business Process
• Project Charter
• Project SOR
• Project Management Plan

• Inputs
• Requirements from
• Stakeholders
• Operations
• Training Structure
• Directives
• External Activity

• Outputs
• Shared Courseware
• Modularized Packages
• Distributed Learning
• Individual Training
• Collective Training
• Professional Development

Integrated Training Support

• Enablers
• Master Lesson Plans
• Multi-media
• Simulation
• Doctrine

Business Process Components
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Departmental Guidance
Concept Model
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Management Implementation Service Level
Agreement
SLA
Managing Authority
Program
Project Staffs
Training Schools
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Critical Success Factors

• No additional resources beyond forecast scope
• Turn key operations minimum disruption to
  training delivery organizations
• Successful trainees
• Operational exigencies satisfied
• Professional Development learning timely
  continuous integrated information on CBRND
  doctrine technology

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Scope Management Balance
Training Support
Affordable
Acceptable
Achievable
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Blending The Processes
Defence Management Systems Phases
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Generic Training Deliverables (1)

• Needs Assessment determine training need
• Meet corporate goals
• Performance gaps
• Solutions
• Analysis determine training outcomes against
  essential job performance.
• Design describe or select an instructional
  program.
• Develop provide effective instructional
  material
• Conduct trials
• Prepare training staff

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Generic Training Deliverables (2)

• Conduct deliver instructional program
• Train the trainer
• Convert qualified people to new capability
• Regenerate more qualified people to new
  capability
• Evaluate - determine training success
• Participant's reaction
• Skill acquisition
• Skill application
• Business results
• Return on Investment
• Validate determine effectiveness efficiency
  by providing training only
• Essential components
• Those who need to learn

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Conclusion
Training Key deliverables throughout the project

• Understand organizational policy structure
• Understand organizational training system
• Understand the influences requirements
• Develop vision and strategy
• Blend project, business training processes
• Deliver effective and efficient training
• Remember the end-user

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Questions