Our journey to operational excellence building the HR toolkit

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Our journey to operational excellence building
the HR toolkit
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Overview

• What is the toolkit?
• How we use the toolkit?
• Why develop the toolkit?
• Our journey to launch day!
• Maintaining the toolkit
• Where to from here?
• Questions?

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What is the toolkit?

• Web based filing cabinet

• Multiple drawers

• The Employee Lifecycle

• Easy access to HR processes, policies procedures

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What do the drawers of the toolkit contain?
Processes
Procedures
Policies
Other resources
92 processes!
308 procedures!
433 tools!
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A closer look at the structure of the toolkit
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Using the toolkit processes
Tabs to view procedures and tools
Hyperlink to procedure
Tools needed to complete process
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The toolkit and the bigger picture
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Why develop the Toolkit?

• Before

After

• Different versions of things
• in different places .
• Intranet Internet
• Staff Handbook
• Policy Library
• Hard copies
• Peoples heads!

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Why develop the Health and Safety drawer?

• Before the toolkit

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The Health and Safety drawer provides
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Our journey to launch day .

• Gaining top level commitment
• Engaging SYSDOC
• Designing the Cabinet
• Identifying processes
• Grouping the Employee Lifecycle
• Content development

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Our journey to launch day .

• February 2008 Project team established
• Project Manager
• Toolkit Advisor
• Content Developer
• Visio / Dream Weaver expert
• Content finalised
• Change Managed

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Launch day !
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Lessons learnt
Developed relationships within team
Developed knowledge and skill
Developed ownership
Change management model developed
Resources and commitment by management
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Maintaining the toolkit
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Where to from here?

• Challenge Keeping the Toolkit both
• Up to date (existing information) and
• Growing (new processes)
• Back office processes i.e. HR specific

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Questions?