Service Learning Assessment

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Service Learning Assessment

• Assisting Program Evaluation

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Assessment Overview

• Starts with Program Design
• Mission
• Goals
• Should Decide
• Assess What?
• For What Purpose(s)?
• At What Level(s)?
• Within What Timelines?
• Connecting to Institution in What Way?

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Assess What?

• Program
• Design Elements
• Implementation
• Quality Factors

• Student Learning Outcomes
• Identify factors
• Connection to curriculum

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Developmental Models (From the Literature)
PHASES PHASES PHASES PHASES PHASES
MODELS 1 2 3 4 5
(Eyler and Giles, 1999) ValuesI ought to do KnowledgeI know what I ought to do and why SkillsI know how to do EfficacyI can do and it makes a difference CommitmentI must and will do
(Delve, Mintz and Stewart, 1990) ExplorationFeel good incentive-based commitment to community issueusually done in groups ClarificationIdentity beginning to be linked to issue, site, or activity RealizationLong-term commitment to activity, site or issuebeginnings or community awareness ActivationLifelong commitment to single issuebeginnings of civic responsibility InternalizationImpacts life and career decisionsLifelong commitment to social justice
Eyler, J., and Giles D. Wheres the Learning in
Service Learning? San Francisco Jossey-Bass,
1999. Delve, C.I., Mintz, S.D., and Stewart, G.M.
Promoting Values Development Through Community
Service A Design. New Directions for Student
Services 50 (1990) 7-29.
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For What Purpose(s)?

• Program
• Design elements
• Implementation
• Impact (outcomes)
• Program development or improvement

• Student
• Improve learning
• Develop citizenship
• Influence career and life decisions
• Other

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At What Level(s)?

• Institutional
• College
• Department
• Course
• Interdisciplinary or Degree Program
• Community
• Other

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Connection to Institution Timelines

• Consider connecting to U., College, or
  Departmental assessment
• Consider using established timelines
• University Strategic Planning Assessment
• Annual Report System
• Accreditation Standards
• E.g. Middle States
• Program Accreditation (NCATE, ACOTE, CAPTE, etc.)
• Other

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Service Learning Conceptual Framework