Comparison of 05 and 06 Audits: Lessons Learned

1
Comparison of 05 and 06 AuditsLessons
Learned

• Integrity Management Workshop
• Mark Hereth
• P-PIC

2
Comparison 05 and 06

• 2005
• Selected mid-sized operators
• Transmission only
• LDCs with transmission mileage
• Auditors centered around protocols but operators
  were allowed to lead process

• 2006
• Larger transmission operators
• Operators with depth in
• ILI
• Direct Assessment
• Audits are protocol driven

3
Intro is Essential

• Remember - The auditors have in their minds
• The Last Audit - Another Company, Not Yours
• Their Own Impressions of What Needs to Be in a
  Plan
• Their Own Impressions of Your Company
• The Introduction is Where You Frame The Entire
  Audit

4
Intro

• Emphasize
• Unique aspects of your system
• History with assessment technology
• Strengths of your approach
• How data is managed
• How decisions are made
• How decisions are reviewed and approved
• Senior Executive Can Provide Value Here

5
Data Integration

• Data
• Information
• Knowledge
• Intelligence

6
Vertical Slices

• Auditors will want to review HCAs from
• HCA Identification
• Through Assessment and Remediation
• Expect Questions on Preventive and Mitigative
  Measure - while reviewing alignment sheets
• Define how you will manage vertical slice process
  
• Conduct dry-runs

7
Style Is Important

• By Nature - Environment is Contentious
• If you cross your arms and become defensive, the
  auditors will dig deeper, and deeper
• When appropriate, agree to disagree
• Be patient
• What you hear during the day, may not be an issue
  at the end of the day
• What you hear on any day may not be an issue in
  the end of week rap-up
• Be a LEADER

8
Leader

• Lead - the auditors to places in plan, procedures
  that address specific protocol question.
• Engage - show enthusiasm not resistance be open
  to criticism.
• Address - specific portions of your plan and
  procedures do not go astray.
• Demonstrate - Knowledge, by pointing to specifics
  in your plan
• Educate - With examples
• Respond with Respect