Title: Natalie Richards Human Resources
1Natalie RichardsHuman Resources
Manpower ContractYear End Review
2Aims
- Overview of contract performance
- Highlight achievements
- Highlight critical issues
- Agree next steps
3Contract Objectives
- Compliance with European Procurement Regulations
- Reduction of spend due to reduced supplier profit
margins and application of actual NI - Council wide management information
- Reduction of potential tribunal claims
- Opportunity to embrace a cross-cutting solution
- Optimise management time
4Key Achievements
- Council-wide implementation
- All invoicing managed by Manpower
- Efficiency gains
- Closer management of temporary workforce
- Introduction of new suppliers
- Consistency of approach
5Contract Performance
OCE - Feedback mainly positive
CS - Feedback mainly positive - Some supply
challenges
EPS - Mixed feedback -
Supply challenges - Invoicing
- Communication
- Strengthen supplier base -
Dedicated service meetings
PS - Mixed feedback - Supply
challenges - Branch capacity /
expertise - Strengthen supplier base
ELCS - Feedback mainly positive - Reduce
current costings - Strengthen supplier base
6Qtr 3 Spend Levels Per Directorate
7YTD Spend Levels Per Directorate
8Spend and Savings Summary
9(No Transcript)
10Qtr 3 Summary of Vacancy Fill Rates (Excluding
Personal Services)
11Qtr 3 Summary of Vacancy Fill Rates(Personal
Services)
12Qtr 3 Reasons for Use of Agency Workers
(Excluding Personal Services)
13Qtr 3 Reasons for Use of Agency Workers(
Personal Services)
14Critical Contract Performance Issues
- Local Manpower team expertise/capacity
- Invoicing
- Mixed directorate feedback
- Contract compliance
- Enhance contract terms
15Contract Development
- Work in Partnership
- Regular evaluation
- Review suppliers
- Consolidated invoicing
16Next Steps
- Option A
- Extend existing contract for a further
- 12-month period as per terms and conditions
or
- Option B
- Terminate Manpower contract and initiate a
new tender process.
17Thank you for listening