MGMT 371 Chapter 10: Individual and Group Decision Making

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MGMT 371Chapter 10 Individual and Group
Decision Making

• I. Models
• II. Dynamics
• III. Group decision making
• IV. Creativity

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I. Models

• A. Rational Model
• 1. Steps
• a. Identifying problem
• 1.) Historical cues
• 2.) Scenario technique
• 3.) Perceptions of others

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I. Models

• b. Generate solutions
• c. Select a solution
• d. Implement evaluate
• 2. Optimizing

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I. Models

• B. Simons Normative Model
• 1. Bounded rationality
• 2. Limited info processing
• 3. Judgmental heuristics
• 4. Satisficing

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II. Dynamics

• A. Knowledge Management
• 1. Knowledge forms
• a. Tacit
• b. Explicit
• 2. Knowledge sharing

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II. Dynamics

• B. General styles
• 1. Directive
• 2. Analytical
• 3. Conceptual
• 4. Behavioral

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II. Dynamics

• C. Escalation of commitment
• 1. Psych social determinants
• 2. Org determinants
• 3. Project characteristics
• 4. Contextual determinants
• 5. Reducing

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III. Group Decision Making

• A. Group involvement
• B. Advantages disadvantages
• C. Participative management

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III. Group Decision Making

• D. Techniques
• 1. Consensus
• 2. Brainstorming
• 3. Nominal group
• 4. Delphi technique
• 5. Computer-aided

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IV. Creativity

• A. Stages
• 1. Preparation
• 2. Concentration
• 3. Incubation
• 4. Illumination
• 5. Verification