Rewards

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Rewards Recognition -the Magic Motivator that
many Managers Overlook!

• Tom Dupre
• Open Consulting
• www.openforresults.com
• tdupre_at_stny.rr.com
• 877.610.9107

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Topics to Discuss

• What is Recognition?
• Why Bother?
• Key Components of Successful Recognition
• Role of Management
• Best Practices

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What is Recognition

• Rewards, awards, recognition.
• Acknowledgement of some achievement
• Predetermined or unplanned
• It promotes behavior you want repeated
• Individual or teams

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Why Bother?
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Benefits of well designed Recognition

• Reinforces the strategies/goals of the
  organization
• Promotes repeatable behaviors
• Improves morale
• Can promote teaming, communities, etc.
• Can be positioned as a part of a total
  compensation package

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Types of Recognition

• Organization wide programs
• Anniversaries
• Suggestion programs
• Top achievers
• Management discretion/ nominated
• Employee of Month
• Best when at discretion of manager
• Peer to peer
• Usually many restrictions

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Key Components

• Targeted
• Timely
• Public
• Appropriate

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Targeted

• Support strategies and goals
• Specific behaviors
• Clearly communicated

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Framing of Recognition

• Who
• Individuals
• Teams
• Various organizational subsets
• When
• Daily, monthly, quarterly, annually
• As behavior occurs
• Specific events
• How Always Public

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Timely and Public
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Appropriate

• Last decision to make when designing a reward
  process
• Review all other forms of recognition within
  organization
• Determine least method for most gain
• Cash or Non-monetary?

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Role of Management

• Not to be immobilized out of fairness
• Ensure timeliness
• Fully utilize management programs
• Be guardian of process
• Constantly seek prospects and opportunities
• Promote peer programs
• Seek assistance in presentation skills as needed

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Pitfalls to Avoid
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Pitfalls

• Rewarding wrong behavior
• Too little
• Too late
• Too much
• Out of sync with other reward structures

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Team Awards
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Team Awards

• Divided equally among team members
• Divided proportionally to contribution determined
  by management
• Divided proportionally to contribution determined
  by the team

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A Word about Safety Awards
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Safety

• Experts not supportive of rewards for safe
  records.
• Good to have nominal recognition
• Better to promote proactive behaviors to reward
• Best to put efforts into education and process
  improvements

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Best Practices

• Award budget for managers
• Eat your own dog food
• On going publicity
• Options

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Questions?
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Thank YouTime to Go