MGT 410 Continuous Quality Management

1
(No Transcript)
2
MGT 410Continuous Quality Management

• Hao T. Truong
• Fall I 2006
• 21 August 2006 14 October 2006
• Friday (1700 2230 Hours)
• Room 304

3
Course Description

• A management course designed to provide a
  contemporary approach to organization and
  management theory.
• Focus is on improving quality, productivity, and
  competitive position in any type of organization.

4
Course Consultation

• Office [phone]
• e mail Hao.Truong_at_saintleo.edu
• Web http//faculty.saintleo.edu/Truong
• Mobile [phone]
• Home [phone]

5
Course Requirements

• Course Examination
• Team Project
• Team Presentation
• Class Participation

6
Methods of Evaluation

• Students must complete the course requirements.
• Students shall be evaluated on the quantity and
  quality of output.
• Students shall also be evaluated by associate
  team members on the level of team participation.

7
Criteria of Evaluation

• Examination 40
• Team Project 30
• Team Presentation 20
• Class Participation 10
• Grades will be available to students via eLion
  five days after the end of the academic term.

8
Methods of Instruction

• The course shall involve interactive lectures
  with associated audio/visual media supplements.
• The course shall also involve group discussions
  of case studies, current interest articles, and
  related text material.

9
Required Course Textbook

• Total Quality Management, Organization, and
  Strategy
• 4th edition
• James R. Evans

10
Recommended Additional Readings

• Management A Total Quality Perspective
• Gregory Bounds et ux
• Out of the Crisis
• W. Edwards Deming
• The Fifth Discipline
• Peter Senge

11
Statements

• Course Attendance
• Emergency Class Cancellations
• Academic Honour Code
• American with Disabilities Act

12
Library Support Services

• Hampton Roads Area Librarian
• Hampton Roads Area Library Resources
• Saint Leo Online Resources

13
Course Schedule

• Course Examination
• Team Projects Workshop
• Team Presentations
• Final Administrative Duties

14
(No Transcript)