Agency Paperwork

1
Agency Paperwork

• Try to remember what you have learned from
  previous weeks, from the lectures and the
  workshops
• Take a minute to think about this
• Try to remember one or two things you have
  learned and decide if any of them might have
  relevance for to-days exercise
• If so, can you try to put this idea into practice
  to-day

2
Remember

• Interests not positions
• Hard on the problem, soft on the people
• What is in your head influences your analysis of
  the negotiating situation
• What is in your head influences your behaviour in
  a conflict situation