myWSU Survey: Frequency of Use and Satisfaction Objectives 2

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myWSU Survey Frequency of Use and
Satisfaction(Objectives 2 3)
Stephanie Beach Lan Chau Kandace Mars Mallory
Santee Bobby Spexarth Alex Weber
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Question 1 How often do you use myWSU during a
typical semester?
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Question 15 myWSU is my first choice when I
need to interact with the University
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Question 7 How often do you access myWSU?

• Daily or multiple times per day
• Access to Blackboard 50.63
• Access to my _at_wichita.edu email 43.17

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Question 7b Access to Blackboard
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Question 7a Access to my _at_wichita.edu email
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Question 7 (contd)

• Used 1 to 3 times per month
• Enroll in classes 89.09
• View class schedule 77.27
• Pay tuition/fees 75.55

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Question 7d Enroll in classes
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Question 7f View class schedule
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Question 7g Pay tuition/fees
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Question 7 (contd)

• Never used
• Access career services/counseling 65.33
• Receive WSU updates and news/alerts 35.82

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Question 7l Access career services/counseling
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Question 7i Receive WSU updates and news/alerts
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Question 5 In general, how satisfied are you
with myWSU as an access tool to University
services?
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Question 10 How easy do you feel myWSU is to
use?
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Question 13a How easy do you feel the on-line
payment option is to use?
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Question 14 I feel that my personal information
is safe when using the myWSU access portal.
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Question 16 I can easily find what I am looking
for on myWSU.
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Comparison Ease of use vs. Frequency of use
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Comparison Ease of use vs. Satisfaction
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Conclusion

• Out of the 871 respondents, the majority
• Use the myWSU portal more than once a day
• Agree that myWSU is their first choice of
  interaction with the University
• Use Blackboard and _at_wichita.edu email most
  often
• Are generally satisfied with the myWSU portal
• Feel that it is easy to use

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Any questions?