CIPRO Activity Focus

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CIPRO Activity Focus
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Strategic Overview
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Strategic Thrusts

• Increase South Africas future competitiveness
  and growth objectives, through phased
  restructuring and institutional transformation
  that focus on skills, technology, infrastructure
  and organizational efficiency
• Modernizing the service delivery through
  implementation of web based, easily accessible
  and well supported electronic initiatives
• Establish a decentralized geographic presence
  within South Africa with service delivery on the
  doorstep of every economic citizen
• Reduce administrative burden on business through
  integration and cooperation between government
  entities and business
• Change the organizations income base and
  contribute to business growth and competitiveness
  by providing value adding services and
  information to its stakeholders.

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Business Plan Overview
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Stabilization of Business Environment

• Implementation of new organisational structure
  (Q1-Q2)
• Elimination of Backlogs
• Elimination of Trademark Backlog (Q4)
• Elimination of Interfiling Backlog (Q4)
• Stabilize Physical Environment
• Establish business continuity disaster recovery
  mechanisms (Q4)
• Stabilize Financial Environment
• Full implementation of Supply Chain Management
  (Q1)
• Full implementation of Accpac (Q2)
• Review of Billing System (Q3)

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Improve organizational performance efficiency

• Organizational Performance Management
• Implement a Quality Management System (Q4)
• Establish Organizational reporting (Q1)
• Establish Balanced Score Card System (Y2)
• ICT Initiatives
• Address critical ICT issues, provide appropriate
  ICT infrastructure (Ongoing)
• Improved data integrity security (Q3-Y3)
• Perform data cleansing (Q3-Y3)
• Implement ICT governance (Q1-Q3)
• Implement Enterprise Architecture (Q3-Y3)

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Strategic Management of Human Capital

• Establish CIPRO as Employer of Choice (Y1-Y3)
• Establish a high performance culture (Y1-Y3)

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Branding and Marketing

• Awareness customer education through road
  shows, exhibitions, awareness campaigns (ongoing)
• Customer research (Q1, Q2)
• Marketing of annual returns
• Private Companies (Q2-Q4)
• CCs (Y2)

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Establish a decentralized geographic presence

• Furnish a strategy on decentralization (Q1)
• Initiate pilot projects (Y1)
• Implement Post Office Initiative (Y1)
• Full implementation (Y2)

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Provide e-service delivery

• Implement electronic services
• Implement common web site (Q4)
• Electronic IP services (Q1-Y2)
• Implement Co-ops system (Q1,Q2)
• Electronic Content Management System
• EDMS Workflow (Q4-Y2)
• Scanning (Q2-Y4)
• Replace productions systems with consolidated
  environment (Y2-Y4)

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IP Agreements Coops Act

• Implement IP Agreements
• Madrid Protocol (Q1 Y2)
• Hague Protocol (Q4)
• Implement New Co-ops Act
• Training (Q1)
• Capturing of Historic Co-ops information (Q4)
• Conversion of old registration numbers to new
  format (Q1-Q4)
• Blanket exemption from annual financial
  statements submission new coops (Q2-Q4)

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Other Projects

• Disqualified directors register (Q1, Q2)
• Space planning and relocation (Q1-Y2)
• Cooperate with CCRD on establishment of
  Commission (Y1-Y2)

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End