The CNL Role in a Health Department Setting

1
The CNL Role in a Health Department Setting

• Patricia Egan MSN, RNC, CNL, CAPPM
• Senior Community Health Nurse Supervisor
• Sarasota County Health Department

2
Implementation of the CNL role

• Getting Started
• Keeping administration actively involved from the
  start is key
• Start before graduation and certification
• Incorporate CNL role into current job description
  
• Job duties
• Process management
• Evidence based practice
• Slowly adding on new projects

3
Implementation of the CNL role CNL Projects

• CNL Projects
• Patient Flow
• Sarasota Health Care Access (SHCA) program
  outreach plan
• Process mapping and procedure development
• Prenatal care access marketing project
• Family planning marketing project
• Protocol updates

4
Patient Flow

• Process
• Stakeholder involvement
• Data Collection
• Evaluation
• Make Changes
• Re-evaluate
• Results
• 37 minute wait time in Physician clinic
• 32 minute in FP clinic

5
SHCA Outreach Plan

• Work with Health Promotions
• Developed outreach plan to be initiated by the
  team

6
Process Mapping and Procedure Development

• Data Collection
• Evaluation
• Stakeholder involvement
• Changes made
• Training

7
Impacts

• Better understanding of CNL role within the
  organization
• Working cooperatively with other departments as
  they get a better understanding of the CNL skill
  set
• A second CNL student (newly graduated) now
  employed at the health department
• Hope to see more CNLs employed in the future

8
Challenges

• Developing a personal understanding of how the
  CNL can be utilized within a health department
  setting
• Helping others within the Health Department to
  see the potential a CNL can bring to the
  organization.
• Current financial climate limiting the
  opportunity for a full time CNL position