Gates Corporation

1
Gates Corporation

• Past, Present and Future

2
Agenda

• History
• Products
• Markets Served
• Global Expansion
• Tomkins plc
• Technology
• Gates and Community
• Relocation of World Headquarters
• Name

• IT Organization
• Major Enterprise Efforts
• eBusiness
• Aftermarket Effort
• Sales Force Automation
• Future
• Some Thoughts to Ponder

3
History

• Founded in 1911
• Buffalo Bill spokesman
• New products
• Rubber
• South Broadway
• A new name
• V-belts
• Balloon tires

Gates made steel-studded Durable Treads at 999
South Broadway
4
History

• Another new name
• The Depression
• Hose
• WWII
• Turning point
• Changing of the guard
• Diversification
• Exit tires

Charles Gates, Sr.
5
History

• Positioning for the future
• Tomkins plc
• New Era
• Today
• 13,000 employees
• 2B Sales

Charles Gates, Jr.
6
Products

• Power Transmission
• Belts, Sheaves, Sprockets, Tensioners
• Fluid Power
• Hose, Couplings, Connectors

7
Markets Served

• Industrial
• Original Equipment
• General Replacement Market
• Automotive
• Original Equipment
• General Replacement Market
• Agriculture
• Mining
• Forestry
• Construction
• Office Equipment
• Food Processing

8
Motor Sport Marketing

• As with most Automotive companies, Gates
  marketing makes extensive use of motor sports.
  Were proud to be a sponsor of the Schumacher
  Army One team, including Tony Schumachers
  championship Top Fuel dragster.

9
Global Expansion

• Global Facilities
• 44 Plants
• 28 Distribution Centers
• 20 Countries

• U.S. Facilities
• 16 Plants
• 6 Distribution Centers
• 13 States

10
Technology

• Beginning with the half-sole and the V-belt .
  . .
• Automatic tensioners
• eWeek Top 10 e enablers
• TuffCoat plating
• Gem10
• EMD

11
Tomkins plc

• Organization
• Air System Components
• Engineered Construction Products
• Industrial Automotive
• Revenues 5.4B
• 36,000 employees
• 145 facilities in 22
• countries
• FTSE 110 Index
• London Stock Exchange as TOMK
• NYSE in ADR form as TKS

12
New World Headquarters
13
Gates and the Community

• Denver Operations
• World Headquarters
• Corporate, WWPT, WWHC, WWA, Air Springs
• Tomkins MA, U.S. Tax Treasury
• Financial, Accounting, A/P, A/R
• HR, Pension, Benefits
• Information Technology
• Legal Department
• Market Development
• Sales and Marketing
• Logistics / Distribution

14
Name Change

• Gates Corporation

15
Gates and the Community

• American Cancer Society
• American Heart Association
• American Red Cross
• Childrens Hospital
• Colorado Outward Bound
• Food Bank of the Rockies
• Kids Cure for Cancer
• March of Dimes
• Museum of Nature and Science
• Special Olympics Colorado
• The United Way

16
IT Organization

• Prior to 2005, decentralized
• Duplication of effort
• Difficulty to support / implement Enterprise
  Systems
• December 2004, centralized
• Better able to support the 13,000 worldwide
  employees
• Analyzing a single Oracle instance worldwide
• Less duplication of effort
• Divisional software coordination

17
Org Chart
18
Initial Efforts for New Central Team

• Integrate

Integrate
Integrate
2005 has been a year of setting up systems to
ready Gates for integration initiatives!
19
Outlook Oracle 11i
20
Gates eBusiness
Customers can look up

• Availability
• Applications

OR, they can

• Order parts
• Upload orders from their own systems.

Marketing can communicate specials and messages
too!
21
PowerPro Stats
Exceeded 2 million / month in total PowerPro
Orders.
Average / day is well above 100,000.
Less calls to Customer Service due to ability to
order and/or look up availability and order
status.
22
eBusiness Roadmap

• Mobile Applications
• Distributor Exchange
• Dedicated Business Unit

• VMI
• Product Configurator
• Continue Internationalization
• Partner sites

• External Portal
• Internal Portal
• Internationalization
• Customer Self Service
• Integrate custom applications
• Closer integration with customers systems
• On Demand Price Sheets Catalogs

• Leads Management
• Email Campaigns
• PIES / Product Depot
• Printed Catalogs from Comergent
• Upgrade eCommerce apps

23
Customer eBusiness Support PIES

• packaging including dimensions / weights, etc.
• barcodes / product ident.
• extended product info.
• warranty info.
• shipping info.
• links to product data sheets and safety
  information
• links to product images

24
PIES Software

• Worked with Comergent to link our
  Comergent/PowerPro Data with other required
  source data to create an xml which is transported
  to CARQUEST via Partnership Network.

Packaging Data
Shipping Data
UPC Data
Image Links

• In the process of bringing in Comergent's Product
  Depot a robust, PIES-compliant central data
  repository
• Data matching
• Conduct PIES Data Audit and Certification

25
IPO
Customer eBusiness Support IPO
Taken from http//www.aftermarket.org/eCommerce/
IPO
26
Customer Communication PARTnerShip Network
The PARTnerShip Network has a proven record of
reliability, internal and external cost savings
and reduced critical cycle time in the order
fulfillment process. Not all endeavors produce a
win-win situation for the buyer and seller, but
the PARTnerShip Network has accomplished just
that. Dave Mayne, Gates Corporation

27
Sales Force Automation Stats

• 1998 (manual)
• Jobber Changeovers 11.8 hours
• Jobber Updates 3 hours
• Dealer Changeovers 2.45 hours
• Average Calls per Week 7
• 2004 (SFA)
• Jobber Changeovers 6.75 hours
• Jobber Updates 1.2 hours
• Dealer Changeovers 1.12 hours
• Average Calls per Week 10

• 1998 (manual)
• 450 field associates
• Apx. 17 Regional Offices
• Mailing List with pallet loads of returns
• All communication with sales force goes through
  mail system.

• 2004 (SFA)
• Less than 350
• Apx. 6 Regional Offices
• Mailing List of 1 Xerox box size of returns
• All communication with sales force either via
  Email or via Web.

28
PartsTrak

• An easy to use, on-line catalog system with fast
  and simple access to

• Searching for parts
• Placing/printing orders
• Jobber updates
• Changeovers/interchanges
• Customized inventories
• Inventory imports / exports
• Integration with CustomerTrak addresses
• Synchronizable w/marketing to download the latest
  part/price

29
CustomerTrak

• CRM all levels of customer tracked
• Sales and Credit Data - Mailing/Contact Database
• Activity Tracking -- Program Tracking
• Product Tracking -- Integration to PartsTrak

30
Future

• Worldwide CRM System
• Will integrate back office with the front line
• Looking at Sale of PartsTrak CustomerTrak
• Worldwide Catalog System/Global Database
• Improved Mobilization
• OUR EVERYDAY CHALLENGE
• How can IT support GROWTH in the Aftermarket
  given the Aftermarket itself is not growing?

31
A Tidbit for Process. . .
If you pull the users into the process and have
them review and sign-off on the screens, design,
reports, etc., you will get HIGH user adoption!
32
Questions?