The Study of Knowledge Sharing Processes across Organizations

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The Study of Knowledge Sharing Processes across
Organizations

• AdvisorDr. T.C. Lin
• ReporterY.C. Yang

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Outline

• Background
• Objective
• Literature Review
• Framework
• Research Method
• Expected Result

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Background

• Background
• The importance of knowledge
• Knowledge sharing is the most important issue.
• Incentive
• New knowledge can be obtained from various kinds
  of various kinds of customers.
• Focus on the processes of knowledge sharing
  across organizations.

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Objective

• By observing the process of the project
  development in the case, I want to understand
  whether it exists the knowledge transformation
  and its operation order.
• Explore the factors of the processes of knowledge
  sharing and find out the critical success factor.
  
• Discuss which knowledge sharing model will make
  all participators be satisfied.

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Literature Review

• The nature of knowledge
• Tacit and Explicit knowledge(Nonaka 1994)
• Common and Specific knowledge(Von Hippel 1988)
• A framework for describing the transfer and
  transformation of knowledge(Sivula, van den
  Bosch, and Elfring 2001)
• The transformation of knowledgeCodification and
  Absorption
• The transfer of knowledgeExtension and Sharing

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Literature Review (contd)

• A framework for describing the transfer and
  transformation of knowledge in a BSFs customer
  relationships

extension
explicit/ codified
Nature of knowledge
codification
absorption
sharing
tacit/ uncodified
Client
BSF
Location of knowledge
BSF Business Service Firms
BSF/client boundary
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Literature Review (contd)

• Client relationships
• Duration and Interaction intensity(Sivula, van
  den Bosch, and Elfring 2001)
• Market Exchange Relationship
• Loyal Relationship
• Co-Makership
• Client Partnership
• Trust(Gulati et al. 2000)

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Literature Review (cont)

• Background Factors
• Industrial differences(Appleyard 1996)
• Organizational culture(Gulati et al. 2000)
• Task Characteristics(Becerra-Fernandez and
  Sabherwal 2001)
• Task Orientation
• Task Domain

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Framework

• Tacit and Explicit
• Common and Specific

The nature of knowledge
codification
codified
Task characteristics
extension

• Task Orientation
• Task Domain

IS Business
Client
sharing
Background Factors
uncodified
absorption

• Industrial differences
• Organizational culture

Interaction

• Client relationships
• Trust

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Research Method

• Qualitative Research
• Case Study
• Case study is one of qualitative research
  methods, and by collecting and organizing
  comprehensive and systematic data about a case
  company, expect to deeply understand the unique
  case.

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Expected Result

• Understanding the outcomes of each knowledge
  sharing stage, evaluating the essence of
  knowledge sharing in the software development
  process, and finding out the important stage
  which will influence the knowledge sharing
  process help industries to improve the
  cooperative performance.
• After literature induction and case findings,
  conclude the factors that affect the knowledge
  sharing process, and provide a new subject for
  future research.

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Thanks!!!

• QA