IndustrialOrganizational Psychology Chapter 10 Performance Appraisal

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Industrial/Organizational PsychologyChapter 10
Performance Appraisal

• Christine Nivens MA, LPC
• Office K237 Thursday 500 630 PM
• [phone] Faculty Office Phone
• [phone] Cell Phone
• cnivens_at_ccccd.edu

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Chapter 10 Performance Appraisal

• Purpose of Performance Appraisals
• Individual Purposes
• Organizational Purposes
• What Makes a Performance Appraisal Fair?
• Methods of Job Analysis
• Job Evaluation and Comparable Worth
• Methods of Performance Appraisal
• Outcome-based Methods
• Absolute Standards Method
• Relative Comparisons Method

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Chapter 10 Performance Appraisal

• Errors in Performance Appraisal
• Halo Errors
• Leniency and Severity Errors
• Central Tendency Errors
• Contrast and Similarity Errors
• Recency Error
• Frame of Reference Errors
• Who does the Performance Appraisal
• Immediate supervisor
• Subordinate Appraisal
• Peer Evaluation
• Self-evaluation
• Human Resource Dept and Assessment Centers
• Multiple Raters
• Case Study

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Chapter 10 Performance Appraisal

• Purpose of Performance Appraisals
• Performance appraisal means measuring the
  _________ of a ___________ that contributes to
  ______________.
• Individual Purposes
• It means an opportunity for ____________.
• Organizational Purposes
• Salary purposes
• Identification of _________ ___________.
• Documentation of ______________________.
• What makes a Performance Appraisal Fair?
• Job Analysis is

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Chapter 10 Performance Appraisal

• What makes a Performance Appraisal Fair?
• Methods of Job Analysis
• Job oriented are
• Worker oriented are
• What are the most common methods
• Observations are
• Published structured assessment methods
• Job Evaluation and Comparable Worth
• Job evaluation is
• Comparable Worth is
• Equal Pay Act of 1963 means to
• Direct Market pricing is
• Compensable factors are

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Chapter 10 Performance Appraisal

• Methods of Performance Appraisal
• Outcome-based Methods
• Quantity and _________ of work means
• Personnel Data Methods means
• Management by objectives means
• Computerized Performance Appraisal is
• First type is
• Second type is
• Problems are
• Absolute Standards Method
• Graphic Rating scales are
• Behavioral _________ _______ are
• First type is
• Second type is
• Advantages are
• _______________ are

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Chapter 10 Performance Appraisal

• Methods of Performance Appraisal
• Relative Comparisons Methods
• Ranking
• ______________ is
• ______________ is

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Chapter 10 Performance Appraisal

• Errors in Performance Appraisal
• Describe
• Halo Errors are
• Leniency and Severity Errors are
• Central Tendency Errors are
• Contrast and Similarity Errors are
• Recency Error is
• Frame of Reference Errors are

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Chapter 10 Performance Appraisal

• Who does the Appraisal
• Immediate supervisor
• Subordinate Appraisal
• Peer Evaluation
• Self-evaluation
• Human Resource Dept and Assessment Centers
• Multiple Raters
• Case Study Appraisals at work -