Session Descriptions

1
Session Descriptions
2
Title Paving the Way to EHR

• Technology, Clinical Data Management, External
  Forces,
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Andra Marino
• CONTENT DESCRIPTION Only 10 of acute
  healthcare facilities have a true, working
  electronic health record system. Finds out how
  to use clinical documentation technology to
  enhance what you already have and support your
  HER strategy.
• LEARNING OBJECTIVES
• 1. A real EHR what is it?
• 2. Roles of clinical documentation in HER
• 3. The best way to get the benefits of HER
  technology without actually having one
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

3
Title New Technology or Efficiency Laying the
Foundation for Electronic Health Records

• Technology, Clinical Data Management, External
  Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Phyllis Schuck
• CONTENT DESCRIPTION The CIO of a 33 physician
  surgical practice describes how her organization
  designed a model for an EHR implementation.
  Understand the process needed to prepare, select
  and plan for your success.
• LEARNING OBJECTIVES
• 1. Hear how to design a model for successful HER
  implementation
• 2. Evaluate the role of outsourced scanning
• 3. Understand why workflow is the most important
  step
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

4
Title Personal Health Record (PHR) Whats in
it for you?

• Technology, Clinical Data Management, External
  Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Julie Wolter
• CONTENT DESCRIPTION Personal Health Records
  (PHR). Patients are interested in it. Everyone
  is talking about them and we all understand that
  it will help them be better healthcare consumers,
  but what's in it for you. Learn how helping your
  patients get control and access to their medical
  record may be a positive reflection on you.
• LEARNING OBJECTIVES
• 1. PHR definition and how many are there
• 2. How to get patients interested in a PHR
• 3. Four (or five) ways to benefit your facility
  with a PHR
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

5
Title Clinical Documentation Benchmarking How
to Improve Efficiency

• Management Development, Performance Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit
• CONTENT DESCRIPTION Improving efficiencies are
  on everyone's mind, but where do you start?
  Find out how to bench mark your process in a
  manner that will help pinpoint areas for
  improvement. Small changes can save hours of
  time.
• LEARNING OBJECTIVES
• 1. How to pin point the trouble spots quickly
• 2. Creating a mind map or straw man to document
  the workflow
• 3. Determine the changes to make that will
  provide quick wins
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

6
Title Clinical Documentation Integration
Understanding the Benefits of IHE

• Technology, Clinical Data Management,
  Performance Improvement, External Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Mark Ivie
• CONTENT DESCRIPTION A brief overview of the
  history, organization and processes of IHE will
  be followed by some in-depth reviews of existing
  IHE profiles and their benefits in the clinical
  documentation workflow. Finally, a short
  demonstration of emerging IHE standards around
  structured CDA document exchanges from both the
  latest IHE Connectathon and the 2008 HIMSS IHE
  Showcase will be given.
• LEARNING OBJECTIVES
• 1. Attendees will walk away with a better
  understanding of IHE organization, goals, and
  processes,
• 2. Understand basic IHE profiles and how they can
  improve clinical document integration in their
  environment today
• 3 See a demonstration of emerging IHE standards
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

7
Title Documentation for Severity of Illness
Getting Your Physicians on Board

• Management Development, Clinical Data
  Management, External Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Dr. Robert Gold
• CONTENT DESCRIPTION Learn what would get your
  medical staff to become interested in
  participating in a program that improves the
  quality of clinical documentation and how to
  redirect your efforts to achieve success.
  Physicians are scientists - they appreciate
  definitions, clinical data and statistical
  feedback. Avoid haranguing them with codes and
  what codes do for MS-DRGs. It's not where they
  live!
• LEARNING OBJECTIVES
• 1. Understanding why physicians don't seem to
  care
• 2. Techniques to gain their interest
• 3. Talking CLINICAL to clinicians
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

8
Title Enhancing Physician Experience Through
Technology (Electronic Signature, Routing, Speech
Recognition)

• Technology, Management Development, External
  Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Dr. Floyd
• CONTENT DESCRIPTION Front end-speech
  recognition is becoming more and more accepted.
  Physicians have to change their current behavior
  to accept what is sometimes considered disruptive
  technology. Learn methods to get your physicians
  more open and accepting to speech recognition.
• LEARNING OBJECTIVES
• 1. Steps to help physicians be more techno savvy
• 2. Steps to make your physicians less resistant
  to change
• 3. Best practices to implement speech recognition
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

9
Title The Chicken or the Egg What Comes First,
New Technology or Efficiency?

• Technology, Performance Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit
• CONTENT DESCRIPTION If maximizing efficiency is
  your optimal goal when implementing new
  technology you might not get the results you want
  it your current processes are out dated or just
  plan poor. Get some insight to identifying your
  inefficiencies so you are not adding new
  technology to bad practices.
• LEARNING OBJECTIVES
• 1. Definition of technology and efficiency
• 2. Technology can't fix a bad process, it only
  makes that process faster
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

10
Title Speech Recognition Technology Best
Practices to Make a Good Technology Great.

• Technology, Management Development,
  Performance Improvement, External Forces,
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Tom Broaddus Katie McMahon
• CONTENT DESCRIPTION Speech recognition is known
  to be a productivity tool, but are you doing all
  you can to ensure that you getting the most out
  of it. Learn tips and technique to optimize its
  use.
• LEARNING OBJECTIVES
• 1. Learn how to set proper expectations
• 2. Learn how to perform detailed discovery and
  ask the right questions
• 3. Manage your risks and provide users the
  solution which improves their workflow and
  productivity
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

11
Title Keeping Your Technology Implementation
Under Control

• Technology, Management Development,
  Performance Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Jon Pinckney
• CONTENT DESCRIPTION Purchasing the technology
  is the first step, but the next step,
  implementation, is just as important. Learn tips
  and tricks to stay on top of your implementation
  process. Identify signs warning signs that costs
  are escalating
• LEARNING OBJECTIVES
• 1. The three questions you should ask during an
  implementation
• 2. Main warning sign that your implementation is
  going off track
• 3. Designating the team to manage your
  implementation
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

12
Title Off Shore Transcription Myths and
Realities

• External Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Peter Preziosi
• CONTENT DESCRIPTION Market pressure is pushing
  the price of transcription services lower and
  lower. You want to reduce cost and maintain
  quality and security. How do we make it work?
  Many say it is with off-shore transcription - Is
  this true? Understanding the myths and realities
  of off shore transcription may be the answer. We
  know plenty are opposed but many are successful
  using.
• LEARNING OBJECTIVES
• 1. Why is off shore so popular
• 2. Some myths and realities of off shoring -
  stories from happy unhappy users
• 3. Seven questions you should ask when
  considering using off shore transcription
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

13
Title Radiologist's Referring Physicians
Strengthening the Partnership

• Management Development, Performance
  Improvement, External Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Joe Moore
• CONTENT DESCRIPTION
• LEARNING OBJECTIVES
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

14
Title Creating Your Speech Recognition Strategy
for 2008 Beyond

• Technology, Performance Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Mark Ivie Jason Koller
• CONTENT DESCRIPTION Acceptance of speech
  recognition is accelerating daily.
• More and more HIT executives are considering
  implementation of Speech Recognition technology
  in the next two years. Find out what you need to
  know before you dive in
• LEARNING OBJECTIVES
• 1. Understand the difference between front end
  and back end speech
• 2. Impact of efficiency, interoperability and
  operating costs
• 3. How to ensure smooth implementation
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

15
Title Defining and Maintaining the Legal Health
Record

• Management Development, Clinical Data
  Management, Privacy and Security
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
• CONTENT DESCRIPTION The rapidly expanding
  health care industry experience with digital
  documentation is also illuminating old and new
  challenges for assuring digital data quality and
  integrity. This session will highlight new
  strategies for identifying problem areas and new
  tools for
• addressing them.
• LEARNING OBJECTIVES
• 1. Understanding basic requirements of the
  medical-legally sound electronic health care
  record
• 2. Identifying common gaps in the
  dictation-transcription task and data flows
• 3. Managing and mitigating common gaps in the D-T
  task and data flows.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

16
Title Revenue Cycle Workflow Analysis Workshop
Part I II

• Technology, Performance Improvement
• LENGTH 2 hours, CEU REQUEST 2 units, SPEAKER
  Maryann Pace Katrina Tompkins
• CONTENT DESCRIPTION Learn how to analyze your
  organizations revenue cycle workflow to create
  the most effective process and fully support
  fiscal health. From scheduling to coding and
  collections, you will learn how simple changes
  and workflow adjustments can achieve big wins for
  your entire organization.
• LEARNING OBJECTIVES
• 1. Overview of key revenue cycle terms, functions
  and responsibilities
• 2. Take home checklist to help your organization
  identify revenue cycle vulnerabilities
• 3. Understand "Days in Accounts Receivables" (AR)
  calculations and what HIM changes make a dramatic
  impact
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

17
Title Diagnose Your Coding Problems Coding's
Three Most Common Ailments and How to Cure Them

• Technology, Management Development,
  Performance Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Beth Friedman Susan Gatehouse
• CONTENT DESCRIPTION Hear how to go beyond case
  mix indicators to uncover and cure your
  organization's most common coding problems. From
  staffing issues to quality, consistency and
  productivity, speakers will help you pinpoint the
  root cause of coding distress - and provide
  recommendations for new remedies and cures.
• LEARNING OBJECTIVES
• 1. Understand how to go beyond case mix and
  diagnose the root problem.. Hear the most common
  staffing issues today and explore new solutions
• 2. Better understand how quality and consistency
  can be improved.
• 3. Get your arms around coder productivity.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

18
Title Medicare Recovery Audit Contractors
Dont Be Left in the Dark

• Management Development, Performance
  Improvement,
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Michael Apolskis
• CONTENT DESCRIPTION Auditors have recouped
  millions for Medicare, but are being assailed by
  providers. Learn the latest in CMSs plan for
  contractor-driven audits and hear the results of
  initial findings from New York, Florida and
  California.
• LEARNING OBJECTIVES
• 1. Gain a high-level overview of the Medicare RAC
  program
• 2. Understand what has happened so far and how
  providers are coping
• 3. Prepare your organization for participation
  and compliance
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

19
Title Potential Pitfalls of MS-DRGs

• Technology, Management Development, Clinical
  Data Management, Performance Improvement,
  External Forces, Clinical Foundations, Privacy
  and Security
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Gloryanne Bryant
• CONTENT DESCRIPTION Hear from one of the
  countrys foremost coding and compliance experts
  how to survive with MS-DRGs. In this session,
  youll understand the potential pitfalls and
  learn new strategies to help you prepare.
• LEARNING OBJECTIVES
• 1. Understand how to prepare everyone from coders
  to medical staff.
• 2. Gain valuable tips on measuring performance
  and results under the new system.
• 3. Hear future plans and CMS scheduled for
  MS-DRGs.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

20
Title Successfully Using Remote Coding in an
Integrated System

• Technology, Clinical Data Management, External
  Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Denise Hunt
• CONTENT DESCRIPTION Hear how three Catholic
  Healthcare West hospitals are teaming together to
  eliminate coding backlogs, balance workloads and
  keep their coders happy. By using remote coding
  technology and a team-based approach, this
  integrated system has developed a winning recipe
  for coding success.
• LEARNING OBJECTIVES
• 1. Learn how to set up your own remote coding
  program.
• 2. Once established, better understand how to
  find win-win opportunities with affiliated
  hospitals.
• 3. Hear the ins and outs of sharing coders and
  balancing workloads.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

21
Title CIO HIM Partnership in an Electronic
World

• Management Development, Performance
  Improvement, External Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Lisa Hrabe
• CONTENT DESCRIPTION Understand what your CIO
  wants and what your CIO needs in this important,
  career boosting session. As technology changes
  HIM the IT Department becomes vital to day-to-day
  success. Learn how to improve your partnership
  today!
• LEARNING OBJECTIVES
• 1. Hear the basic wants and needs of todays
  healthcare CIO.
• 2. Understand how IT departments are structured
  and where common bonds can be formed.
• 3. Gain practical tips to improve your IT
  partnerships.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

22
Title Delegating for Results

• Management Development, Performance
  Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  David Doerrier
• CONTENT DESCRIPTION
• LEARNING OBJECTIVES
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

23
Title Retaining HIM Talent

• Management Development, Performance
  Improvement, External Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Kayce Dover
• CONTENT DESCRIPTION Recruiting and retaining
  HIM staff has always been a challenge. As the
  management of health information moves from paper
  to electronic, a new set of skills is needed.
  Finding the "best of the best" is not only
  necessary for departmental success, it is
  important to the bottom line!
• LEARNING OBJECTIVES
• 1. Learn 10 key things to consider when hiring
  HIM personnel today
• 2. Hear tips on how to attract and retain top HIM
  talent
• 3. Know what characteristics professionals must
  have for the future.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

24
Title Service Excellence in Healthcare Why is
it Important To Me

• Management Development, Performance
  Improvement, External Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Beth Kost-Woodrow
• CONTENT DESCRIPTION Strategic planning,
  customer focus, business performance, these are
  all key ingredients of service excellence in
  healthcare. HIM can be a key player in your
  organizations pursuit of quality patient care
  and customer satisfaction. In this session, learn
  how you can achieve world-class customer service
  within your own HIM Department.
• LEARNING OBJECTIVES
• 1. Exude excellence every day in HIM
• 2. Hear tips and lessons learned from a
  successful corporate HIM professional
• 3. Discover new ways to improve customer
  relationships from staff to senior executives.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

25
Title Project Management

• Management Development, Performance
  Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Paul Jaffee
• CONTENT DESCRIPTION In the world of acute care,
  the ability to plan and manage multiple projects
  is a must. Learn tips and techniques that will
  help you and your team proactively address the
  most common obstacles to project success
• LEARNING OBJECTIVES
• 1. Provide additional perspectives on the nature
  of scope and change management that will help you
  meet stakeholders needs throughout each project
  lifecycle.
• 2. Expand the use of risk management strategies
  that will help you promote a common language
  between all levels of an organization and
  leverage the eyes and ears of each team member.
• 3. Establish a tool box that help you build,
  maintain and coordinate a wide variety of virtual
  teams that harness the power of an ever common
  global community.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

26
Title Essentials in Leadership

• Management Development, Performance
  Improvement, External Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  David Doerrier
• CONTENT DESCRIPTION Leaders learn how to get
  results through people using a proven set of
  interaction skills that will inspire others to
  act.
• LEARNING OBJECTIVES
• 1. Multiply effeciencies by motivating your team
  and helping people be more effective
• 2. Accomplish more in less time while enhancing
  interpersonal relationships
• 3. Help people enhance their performance by
  providing feedback they are willing to accept
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

27
Title Workshop Advances in Voice Capture
Management Technology

• Technology, Management Development,
  Performance Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Larry Priddy, Debra Robinson
• CONTENT DESCRIPTION How can you empower your
  HIM department? Provide the right tools to help
  them better manage the resources. Learn how
  MedQuist's Voice Capture technology provides all
  the same features your are currently familiar
  with and more. We'll show you how you can make
  the process transparent to the physicians while
  increasing their satisfaction and providing
  support for Smartphones, Portables and PC
  Dictation. No more managing disparate systems.
  Central management of this Enterprise solution
  streamlines document workflow and improves
  turnaround times. Join us as our customers share
  their stories of success
• LEARNING OBJECTIVES
• 1. Increase Physician Satisfaction by supporting
  dictation choice from Smartphones, Telephony
  Input, Portables to PC Dictation.
• 2. Centralizing Voice Capture enables
  Transcription Resource Sharing
• 3. Improving Sound Quality increases
  Transcription Productivity
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

28
Title Workshop Understanding Mobile Device
Technology

• Technology, Clinical Data Management,
  Performance Improvement, External Forces,
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Paul Adkinson
• CONTENT DESCRIPTION Learn how your physicians
  could save 30 or more minutes a day using
  browser-based, mobile technology. This device
  independent mobile dictation technology saves
  time, reduces costs and improves accuracy.
  Discover what to consider when evaluating this
  new trend in healthcare technology.
• LEARNING OBJECTIVES
• Learn how mobile technology can
• 1. Integrate into your current technology
• 2. Reduce transcription labor costs
• 3. Save your organization time and money
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

29
Title Workshop The Latest in Transcription
Workflow Management

• Technology, Management Development, Clinical
  Data Management, Performance Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Dori Dunn, Jennifer Meinkoth
• CONTENT DESCRIPTION Find out how the latest in
  transcription workflow technology can automate
  document creation enterprise-wide, improve
  patient care and allow physicians to be more
  effective in clinical documentation. Listen to a
  real-life testimonial with tips, tricks and
  lessons learned on implementing new technologies.
• LEARNING OBJECTIVES
• After attending this session you will understand
  how
• 1. web-based transcription facilitates work
  sharing and remote-based employees
• 2. Speech recognition technologies enable
  transcriptionists to edit draft documentation
• 3. Enhanced transcription tools can have an
  impact on improving the quality of patient care
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

30
Title Workshop Speech Recognition Workflow

• Technology, clinical Data Management, Performance
  Improvement, Clinical Foundations
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Katie McMahon, Jason Koller
• CONTENT DESCRIPTION See next-generation speech
  recognition in action. Experience your own voice
  converting to a transcribed document in minutes.
  Learn how front-end speech recognition technology
  saves your facility time and money. This session
  also explores strategies for physician acceptance
  and adoption and software application integration
  with your current system.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

31
Title Workshop The ologies and MedQuist
Technology

• Technology, Management Development,
  Performance Improvement, External Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Chris Spring
• CONTENT DESCRIPTION How can specialties like
  radiology and cardiology take advantage of voice,
  speech recognition and workflow solutions and
  what is the best way to interact with them?
  Explore the unique benefits clinical
  documentation technology brings to these
  specialties and how integrating with other
  systems can make a difference in providing
  optimal patient care.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

32
Title Workshop Discovering Your Communication
Style Part I II

• Management Development, Performance
  Improvement, External Forces
• LENGTH 2 hours, CEU REQUEST 2 units, SPEAKER
  Mitzi Adams
• CONTENT DESCRIPTION Find out how the right
  combination of tone, words, body language, pace
  and actions can make you a more effective
  communicator. During this workshop you will
  discover your personal communication style and
  learn how to effectively interact with others
  whose styles may differ from yours.
• LEARNING OBJECTIVES
• At the end of this seminar the participants will
  
• 1. Understand their own behavioral design
• 2. Recognize, understand and appreciate others
  behavioral designs
• 3. Adapt for enhanced communication,
  understanding and relationships
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

33
Title Ask the Expert Front End Speech
Recognition

• Technology, Management Development, Clinical
  Data Management, Performance Improvement,
  Clinical Foundations
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Katie McMahon Tom Broaddus
• CONTENT DESCRIPTION This small group session
  will discuss the best practices for transcription
  outsourcing. Topics include advances in speech
  recognition capabilities, tools and how to
  increase physician adoption. Get answers to
  questions specific to your own situations. Take
  away valuable information to use in your own
  environment.
• LEARNING OBJECTIVES
• 1. Understand the concept of Front End Speech
  Recognition and the technology used to deploy it
• 2. Recognize the benefits Front End Speech
  Recognition brings to their physicians and
  facilities
• 3. Understand the implementation process for
  Front End Speech Recognition.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

34
Title Ask the Expert Back End Speech
Recognition

• Technology, Performance Improvement, Clinical
  Foundations
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Naomi Gallagher
• CONTENT DESCRIPTION Todays speech recognition
  technology allows you to deploy this powerful
  tool across the enterprise. Back-end speech
  recognition converts voice to text files ready
  for editing. Learn how facilities like yours
  turned transcripitonists into editors and
  experienced huge increases in productivity. This
  session will also touch on how to manage
  compliance with dictation best practices for
  physicians. Get answers to questions about your
  own environments and tips you can implement right
  away.
• LEARNING OBJECTIVES
• 1. Understand the concept of Back End Speech
  Recognition and the technology used to deploy it
• 2. Recognize the benefits Back End Speech
  Recognition brings to their physicians and
  facilities
• 3. Understand the implementation process for Back
  End Speech Recognition.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

35
Title Ask the Expert Transcription Workflow

• Technology, Management Development, Clinical
  Data Management, Performance Improvement,
  Clinical Foundations
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Dori Dunn, Andra Brischler
• CONTENT DESCRIPTION This small group session
  will discuss a variety of ways to optimize the
  flow of clinical information and documentation
  through their facility. Attendees have the
  opportunity to ask questions specific to their
  environments and will take away valuable
  information to use right away.
• LEARNING OBJECTIVES
• 1. Understand the concept of Transcription
  Workflow and the technology used to deploy it
• 2. Recognize the benefits Transcription Workflow
  brings to their physicians and facilities
• 3. Understand the implementation process for
  Transcription Workflow
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

36
Title Ask the Expert Voice Capture

• Technology, Management Development, Clinical
  Data Management, Performance Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Larry Priddy Randy Willis
• CONTENT DESCRIPTION This small group session
  will discuss voice capture technologies.
  Attendees are encouraged to ask questions
  specific to their own situation and will take
  away valuable information to use in their own
  environment.
• LEARNING OBJECTIVES
• 1. Understand the concept of Voice Capture and
  the technology used to deploy it
• 2. Recognize the benefits Voice Capture brings to
  their physicians and facilities
• 3. Understand the implementation process for
  Voice Capture
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

37
Title Ask the Expert Transcription Outsourcing

• Management Development, Clinical Data
  Management, Performance Improvement, Clinical
  Foundations
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Shaw Rietkerk
• CONTENT DESCRIPTION If you are considering
  partial to total transcription outsourcing, get
  all your remaining questions answered during this
  workshop. Youll find out ways facilities use
  outsourcing to their financial advantage, how
  factors like dictation practices and stats can
  affect turnaround time, and the best methods to
  increase the quality of final documents. Hear
  from others who have already outsourced or are
  considering outsourcing in their institutions.
• LEARNING OBJECTIVES
• 1. Understand the concept of Transcription
  Outsourcing
• 2. Recognize the benefits Transcription
  Outsourcing brings to their physicians and
  facilities
• 3. Understand the implementation process for
  Transcription Outsourcing
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

38
Title Ask the Expert Coding Outsourcing

• Technology, Management Development, Clinical
  Data Management, Performance Improvement,
  External Forces, Clinical Foundations
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Maryagnes Fields-Hinkle
• CONTENT DESCRIPTION Fast and accurate coding
  directly impacts your facilitys revenue stream.
  With a shrinking pool of professional coders,
  outsourcing may be your best option. Discover the
  benefits and savings of outsourced coding for
  professional and facility services. Learn what
  security safeguards, audits and assessments you
  should look for when evaluating outsourcing
  services. Come prepared with questions about your
  own facility or practice.
• LEARNING OBJECTIVES
• 1. Understand the concept of Coding Outsourcing
• 2. Recognize the benefits Coding Outsourcing
  brings to their physicians and facilities
• 3. Understand the implementation process for
  Coding Outsourcing.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

39
Title Roundtable EHR and the C Suite - Top
Issues for Executives

• Management Development, Performance Improvement,
  External Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Doug Turner Mark Ivie
• CONTENT DESCRIPTION Are the EHRs you are
  purchasing today going to help you meet the HIT
  initiatives of tomorrow? With 2014 looming in the
  not so distant future, how do you ensure that the
  steps you are taking now will satisfy standards
  yet to be defined? Join this lively discussion
  about the practical and financial implications of
  implementing EHRs in your facility.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

40
Title Roundtable Radiology, ROI and Increasing
Productivity

• Technology, Management Development Performance
  Improvement, External Forces,
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER Tom
  Broaddus Joe Moore
• CONTENT DESCRIPTION Optimizing workflow. Using
  technology. Developing a cost saving front end
  speech solution - ROI
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

41
Title Round Table The Future of Healthcare
Documentation

• Technology, Management Development, Clinical Data
  Management, Performance Improvement, External
  Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Peter Preziosi
• CONTENT DESCRIPTION Technology, Trends, and
  Government initiatives during the next ten years.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

42
Title Roundtable Choosing a Vendor Top 10
Questions Healthcare Leaders Should Ask

• Management Development, Performance
  Improvement, External Forces
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Emmy Weber
• CONTENT DESCRIPTION Choosing the right vendor
  is the first step in successfully implementing
  new technology or services. Where is the right
  place to start? Learn how to ask the right
  questions to help you assess an HIM vendor's
  financial stability, measurement, system
  capability, physician satisfaction, and customer
  satisfaction. Gain insight into strategies for
  selecting vendors including defining cost,
  narrowing down selection criteria and comparing
  technology and services capabilities.
• LEARNING OBJECTIVES
• 1. Strategies and criteria for vendor selection
• 2. How to understand the essential factors of
  measurement, technical capabilities, interfaces
  and user adoption and customer satisfaction.
• 3. How to define cost and compare "apples to
  apples".
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

43
Title Roundtable Tips and Tricks to Increase
ASR Eligibility

• Technology, Management Development,
  Performance Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Bruce Van Fossen Naomi Gallagher
• CONTENT DESCRIPTION Voice quality, physician
  adoption and the use of templates have a
  tremendous effect on the automated speech
  recognition (ASR) process. What components go
  into creating an ASR eligible document? Learn
  steps you can take to increase your ratio of ASR
  eligible documents and maximize your investment
  in ASR.
• LEARNING OBJECTIVES
• 1. The components of an ASR eligible document.
• 2. Methods to improve dictation habits of
  physicians
• 3. How to take full advantage of automated speech
  recognition technology.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

44
Title Roundtable Coding and Overcoming
Reimbursement Challenges

• Technology, Performance Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit
• CONTENT DESCRIPTION Upcoming audits and
  reimbursement refunds - taking back. CFOs
  discuss their challenges with each other.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

45
Title Roundtable Improving Productivity with
Optimal Workflow Best Practices

• Management Development, Performance
  Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Andra Brischler, Lee Starling
• CONTENT DESCRIPTION Discover five easy ways to
  improve MT productivity. This discussion
  revolves around standardization, workflow and
  decreasing exceptions. Find out how the use
  standardized client profiles and other tactics to
  promote MT familiarity with like accounts
  increase turnaround times.
• LEARNING OBJECTIVES
• 1) How do you entice physicians to improve
  dictation practices?
• 2) Are all physicians candidates for speech
  recognition? If not, what improvements help
  resolve this?
• 3) How much does editing of speech recognized
  documents improve an MT's productivity?
• 4) What is the relation between productivity
  gains and reduced cost of transcription when
  using speech recognition?
• 5) How does the use of handhelds improve
  accuracy and turnaround time?
• 6) How can templates improve physician
  productivity without negatively impacting patient
  care?

46
Title Roundtable Benefits and Challenges of
Transcription Outsourcing

• Management Development, Performance
  Improvement, External Forces
• LENGTH 1 hour, CEU REQUEST 1 unit
• CONTENT DESCRIPTION In house labor vs.
  outsourcing? Where does international
  outsourcing fit in? Learn about common
  misperceptions and share your own myths and
  realities.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

47
Title Roundtable The Balancing Act of
Technology, Productivity and Quality

• Technology, Management Development,
  Performance Improvement
• LENGTH 1 hour, CEU REQUEST 1 unit, SPEAKER
  Ron Leazer
• CONTENT DESCRIPTION A cross-disciplined look at
  how CFOs and HIMs work together to balance costs
  with the technologies to improve quality,
  productivity and physician and patient
  satisfaction.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

48
Title Front-End Speech Recognition Refresher
Training

• Technology, Performance Improvement
• LENGTH 4 hours, CEU REQUEST 4 units, SPEAKER
  The Learning Team
• CONTENT DESCRIPTION Learn how to maximize voice
  recognition with SpeechQ for Radiology. This
  session will cover editing best practices for
  radiology authors and show how dictation in
  SpeechQ differs from previous dictation/editing
  techniques. Medical transcriptionist editing
  techniques will be reviewed, with an emphasis on
  how correct MT editing techniques can positively
  affect SpeechQ authors' voice recognition rate.
  Attendees will also learn about new enhancements
  and functionality offered in SpeechQ for
  Radiology release 1.2.
• LEARNING OBJECTIVES
• 1. Understanding of the best practices used to
  integrate technologies.
• 2. Learn how voice capture, speech recognition
  and transcription workflow components work
  together for maximum efficiency and quality.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

49
Title Transcription Workflow Refresher Training

• Technology, Performance Improvement
• LENGTH 4 hours, CEU REQUEST 4 units, SPEAKER
  The Learning Team
• CONTENT DESCRIPTION Especially for ASP
  customers, this session will include a special
  focus on monitoring workflow, moving work between
  facilities and effectively running management
  reports.  You will also learn about electronic
  signature, including demonstration of how to
  correctly build physician profiles, how to review
  signature rules and how to monitor all work in
  pending and missing signer status. Physician
  editing best practices will focus on training
  physicians how to locate and edit their
  transcribed reports in DocQroute.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

50
Title Voice Capture Refresher Training

• Technology, Performance Improvement
• LENGTH 4 hours, CEU REQUEST 4 units, SPEAKER
  The Learning Team
• CONTENT DESCRIPTION Learn how you can optimize
  your voice capture system. Attendees will
  participate in a group discussion and a hands-on
  demonstration of this popular technology,
  ensuring a thorough understanding of the system
  including structure, roles, setup and
  administration. A detailed demonstration of the
  reporting options and an overview of the most
  commonly asked questions and answers will also be
  covered.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.

51
Title Integrating MedQuist Solutions

• Technology, Performance Improvement
• LENGTH 4 hours, CEU REQUEST 4 units, SPEAKER
  The Learning Team
• CONTENT DESCRIPTION Learn how integrating the
  proven technology of the MedQuist Enterprise
  Platform provides the best solution for meeting
  the needs of HIM/Radiology in today's changing
  world. Attendees will gain a thorough
  understanding of the best practices used to
  integrate the voice capture, speech recognition
  and transcription workflow components for maximum
  efficiency and quality.
• EVALUATION METHODS Attendees will be asked to
  complete an evaluation at the end of the session
  to assess speaker, content and presentation.
  Please see evaluation.