Occupational Performance Enhancement Network (OPEN)

1
Occupational Performance Enhancement Network
(OPEN)

• Opening doors to your future

2
Presenters

• Mary Ellen Frushour, Corporate Director of Human
  Resources, Metron Integrated Health Systems
• Nicole Knights, Manager of Health Care Programs,
  Goodwill Industries

3
Goodwill Industries Staff

• Nicole Knights
• Manager of Health Care Programs

• Ana Fumando
• Occupational Enhancement Specialist (OES)

4
Who is involved with the Health Field Group?

• Health Providers in the community Clark
  Retirement Community, Holland Home, Metro Health,
  Metron I.H.S., Porter Hills Retirement Community
  and Services, Saint Marys Healthcare, Spectrum
  Health, and Sunset Manor
• Delta Strategy
• Gibraltar Consulting, LLC
• Goodwill Industries of Greater Grand Rapids
• Grand Rapids Community College
• Grand Rapids Public Schools/Adult Education
• MDLEG/Bureau of Workforce Programs
• Michigan Rehabilitation Services
• MI Works!
• Project Rehab Foundation
• S.O.U.R.C.E.
• West MI Area Health Education Center

5
Mission and Vision of OPEN

• Mission To support the collaborative approach
  to enhancing the retention, recruitment and
  growth of entry-level employees in the health
  field.
• Vision To have a diverse, qualified and stable
  healthcare workforce where employees reach their
  full potential.

6
What Services Do We Offer?

• Help maintain employment
• Provide community resources
• Career advancement
• Paid training
• Support
• Help employees discover enrichment opportunities

7
(No Transcript)
8
(No Transcript)
9
Training

• Grand Rapids Community College
• Pharmacy Technician Certification Program
• Medical Billing Coding Certification
• EKG/Cardiovascular Technician Certification
• Medical Administrative Assistant

• Grand Rapids Adult Education
• Certified Nurses Aid
• English as a Second Language
• Pre-GED
• GED

10
Reasons Why Employees are Coming to OPEN career
advancement work related personal attendance trans
portation housing finances depression family disab
ility counseling education time management
11
Statistics for Year 1April 2004 March 2005

• Employees Served for Support 64
• Employees Trained 132
• Total Served 196

12
Year 1 end Cost savings

• Training Cost
• 100.00-1564.00 per person 66,589.00 total
• Interventions
• 3000.00 per person
• 159,000.00 total
• based on 83 retention rate
• Total 225,589.00

• Employers Contributions
• 42,250.00/year
• Saved
• 183,339.00
• Grand Total Savings per employer
• 36,667.80

13
Statistics for Year 2April 2005 March 2006

• Employees Served for Support 153
• Employees Trained 114
• Total Served 267
• Grand total served for year one and two 463

14
Year 2 Cost Savings

• Training Cost
• 100.00-1599.00 per person 56,124.96 total
• Interventions
• 3000.00 per person
• 378,000.00 total
• Based on 83 retention rate
• Total 434,124.96

• Employers Contributions
• 48,250.00/year
• Saved
• 385,874.96
• Grand Total Savings per employer 48,234.37

15
Plans for the future

• Add additional employers
• Add additional services
• Placement
• Systems change
• More training
• Mentorship

16
Why is it working?

• Cost effective
• Mobile model
• Flexibility of program/employers
• Personal Attention