PROCESS OF HUMAN COMMUNICATION

1
PROCESS OF HUMAN COMMUNICATIONPERSON
PERCEPTION

• Chapters 1 2
• Organizational Communication
• Mgmt 3133

2
WHAT IS DEFINITION OF COMMUNICATION? COMMUNICATIO
N IS AN INTERACTIONAL _______ IN WHICH
________ IS STIMULATED THROUGH THE ___________
AND ________ OF ___________ AND __________
MESSAGES.
3
WHAT IS DEFINITION OF AN ORGANIZATION? AN
ORGANIZATION IS A ____________ THAT
ESTABLISHES _________ AND /OR _____________
PATTERNS OF ___________ FOR THE ATTAINMENT OF
SPECIFIC OBJECTIVES
4
WHAT IS DEFINITION OF ORGANIZATIONAL
COMMUNICATION? STUDY OF THE _______ AND
_________ OF _____________ WITHIN A
__________ OF INTERACTIONAL RELATIONSHIPS.
5
WHY WE COMMUNICATE

• PHYSICAL NEEDS
• IDENTITY NEEDS
• SOCIAL NEEDS
• PRACTICAL GOALS

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COMMUNICATION ACTIVITIES
BUSINESS WORLD
COLLEGE STUDENTS

• WR ITING
• READING
• TALKING
• LISTENING

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HOW WE COMMUNICATE

• VERBAL
• VOCAL
• VISUAL

8
COMMUNICATION MODELS

• LINEAR MODEL
• INTERACTIVE MODEL
• TRANSACTIONAL MODEL

9
GENERAL FEATURES OF COMMUNICATION
MEANING AN IMPORTANCE OR SIGNIFICANCE
THAT A PERSON ATTACHES TO
SOMETHING SYMBOLS THINGS TO WHICH SOMEONE
ATTACHES __________ PROCESS AN
ONGOING DYNAMIC ACTIVITY THAT CONNECTS
THE CONCERNS FOR_________ AND
________ RECREATED THE CREATION OF _______
THAT IS SIMILAR ________ TO YOURS IN
THE MIND OF ANOTHER INTENT PURPOSEFU
LNESS IN THE RE-CREATION OF
________ TRANSACTION A _________ IN WHICH
CHANGES OR EXCHANGES OCCUR
10

• COMMUNICATION PRINCIPLES
• COMMUNICATION IS _____________.
• COMMUNICATION OPERATES ON ____ LEVELS.
• COMMUNICATION IS _____________.
• COMMUNICATION IS _______________.
• COMMUNICATION IS A __________.

11

• COMMUNICATION MISCONCEPTIONS
• MEANINGS ARE IN ________.
• MORE COMMUNICATION IS ALWAYS _______.
• COMMUNICATION WILL _____ ALL PROBLEMS.
• COMMUNICATION IS A _________ _________.

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PERCEPTUAL MODEL
REALITY STIMULI SENSATION LEARNING
PERCEPTION RESPONSE
(BEHAVIOR/THOUGHT/EMOTIONS)
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INFLUENCES ON PERCEPTION
PHYSIOLOGICAL INFLUENCES THE SENSES AGE HEALTH
FATIGUE HUNGER BIOLOGICAL CYCLES CULTURAL
DIFFERENCES SOCIAL DIFFERENCES SELF
CONCEPT
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ARE PERCEPTIONS ACCURATE?

• WE OFTEN JUDGE OURSELVES MORE
• ___________ THAN OTHERS.
• WE ARE INFLUENCED BY WHAT IS MOST
• ___________.
• WE CLING TO _______ IMPRESSIONS.
• WE TEND TO ASSUME OTHERS ARE ________
• TO US

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PERCEPTION CHECKING
ELEMENTS A DESCRIPTION OF THE BEHAVIOR YOU
NOTICED. AT LEAST TWO POSSIBLE
INTERPRETATIONS. A REQUEST FOR CLARIFICATION
ABOUT HOW TO INTERPRET BEHAVIOR. CONSIDERATION
S COMPLETENESS NONVERBAL CONGRUENCY CULTURAL
RULES