BACKGROUND

1
(No Transcript)
2
BACKGROUND

• Safrican Insurance Company began as a burial
  society in 1932 in Sophiatown.
• Its core business was funeral aid.
• Founded as an answer to the communitys need for
  a dignified and lasting tribute for their
  departed loved ones, at very affordable rates.

3
SAFRICAN IS CURRENTLY

• Credible BEE Life Company.
• One of the leading funeral policy underwriters.
• With more than 2 million principal lives
  covered.
• More than 7 million lives insured.
• Market share of more than 50.
• Because of our roots and because 90 of our
  staff are black and
• grew up with the stokvel culture, we believe
  that no one knows
• our markets as intimately as we do.
• Focus on the entry level market
• An approved Financial Services Provider ( FSP NO.
  15123)

4
PRODUCT AND SERVICES

• Family Cover ( Member, Spouse and Eligible
  Children)
• Extended Family Cover
• Wider Children Cover
• Ancillary Benefits ( Paid Ups, Repatriation
  Benefits ,Memorial Cover, Continuation Option
  and Grocery Fund)
• AVAILABLE ON GROUP OR INDIVIDUAL CONTRACTS

5
OUR FOOT-PRINT

• Johannesburg
• Durban
• Port Elizabeth
• Cape Town

6
.

• ASSEMBLIES OF GOD MOVEMENT FUNERAL SCHEME
• (AGOM FUNERAL SCHEME)

7
WHAT IS THE ASSEMBLIES OF GOD(AGOM) FUNERALSCHEME?

• It is complete funeral cover for you ( church
  member), your family and extended family.
• AGOM funeral scheme will help you to lay your
  loved ones to rest with dignity and respect.

8
WHO CAN JOIN THE SCHEME ?

• Any member of the church aged 84 and below may
  join the scheme.
• In addition you may cover-
• 1.Your spouse
• Common Law Spouse
• A person recognised by Safrican at its sole
  discretion as a Spouse, after a cohabitation of 6
  (six) months.
• Tenets of Any Asian Religion
• A union of any recognised Asian Culture where
  written proof is available.
• Tribal Custom
• A person recognised as a legal partner by the
  tribal chief and who has written confirmation
  that lobola has been paid for such a union.
• Full details of the Spouse must be submitted to
  Safrican when the Principal Member joins the
  Plan.
• A divorced Spouse is not covered, unless it can
  be proved that he / she is eligible for cover as
  a Common Law Spouse or has been nominated as an
  Extended Family Member.

Please ensure that the relevant supporting
documents are provided with the application form,
where the details are different from that of the
member .e.g. different surnames. Failure to
provide correct details will in claims being
declined.
9
WHO CAN JOIN THE SCHEME ?

• 2. Children
• Unmarried children of the member below the age of
  22, this include step , adopted, outside wed
  lock and, legal adopted children. Cover may
  continue until the age of 25 if they are full
  time students at a recognised and registered
  educational institution

Please ensure that the relevant supporting
documents are provided with the application form,
where the details are different from that of the
member .e.g. different surnames, children over 21
but still fulltime students
10
WHO CAN JOIN THE SCHEME ?

• 3. Extended Family
• Shall mean a parent, parent-in-law, uncle, aunt,
  brother, sister, nephew, niece, cousin or
  in-Eligible Child of the Principal Member.
• Maximum of ten extended family members are
  allowed per member

Please ensure that the personal details are in
accordance with the official documents issued by
the Department of Home Affairs, e.g.. Your
Surname, first name and Date of birth
11
HOW MUCH AM I COVERED?
12
HOW MUCH AM I COVERED?
13
HOW MUCH AM I COVERED FOR?
14
HOW MUCH AM I COVERED?
15
What are the rules of the Funeral Scheme?

• Fully Completed Application Forms
• Must be submitted 10 days before the cover
  commencement date,
• Late submissions will only be processed the
  following month
• Incomplete Application forms will note be
  accepted
• Client must keep the outside cover of the
  application Form for their records
• All dependants must be nominated upfront at the
  time of take up the policy

You are not allowed to add additional dependants,
unless its a life changing event such as
marriage, death etc.
16
HOW DO I MAKE MONTHLY PAYMENTS EFFECTIVE?

• You have choice from following payment methods-
• At your local church
• From your bank account by debit order
• Salary Stop Order ( For Government Employees)

Premiums are payable monthly in advance, by no
later than 7tht of each month
Please keep records of all your payments
No premiums , no cover, should you miss a premium
the waiting period will start afresh
17
WHEN IS COVER EFFECTIVE?

• There is a six month waiting period before cover
  is effective for you, your family and extend
  family members aged 74 and below
• There is a 12 ( twelve) month waiting period
  before cover is effective for you, your family
  and extend family members aged 75 to 84
• 24 month suicide exclusion ( no cover during the
  first 24 months from cover effective date)
• Once you have made your first premium payment
  you, your family ( Spouse and eligible children)
  and extended family members are cover for
  accidental death

18
HOW DO I CLAIM AND WHAT DOCUMENTS ARE REQUIRED ?

• Claiming your Funeral Cover
• The Claim process is really easy. If you have any
  questions please call Safrican on 011 332 0500 or
  Your Local Church Representative.
• STEP 1  Get a claim form by calling Safrican
  on 011 332 0500 between 0845 and 16.45, Mondays
  to Fridays , your local church Visit or website
  on www.safrican.co.za
• and go to the Assemblies of Good Movement
  members
• STEP 2     Complete and sign the form and  
  Collect all the necessary documents ( certified
  copies of the original)

• CLAIMS PROCEDURE
• SUMMARY
• On the death of any life insured under a AGOM
  Funeral Scheme, Safrican must be informed
  immediately. A Death Claim Notification Form
  together with all the necessary supporting
  documents substantiating the claim must be
  submitted to Safrican within 6 (six) months from
  the date of death. Failure to do so will result
  in the benefit being forfeited.
• As it is Safricans policy to settle claims
  promptly, we request the claimants co-operation
  in forwarding the correct and relevant documents,
  timeously to prevent any unnecessary delays in
  the processing of the claim.
• All documents must be clearly certified by the
  police or a commissioner of oaths.

19
HOW DO I CLAIM AND WHAT DOCUMENTS ARE REQUIRED ?

• AFFIDAVITS ARE NOT ACCEPTABLE
• In addition to the Claim Notification Form and
  Proof of Death, the following supporting
  documents must be presented
• PRINCIPAL MEMBER
• Copy of Identity Document or Passport.
• Copy of the beneficiarys ID and bank statement
  reflecting Bank name, account number and account
  holders details
• SPOUSE
• Copy of deceaseds Identity Document or Passport.
• Copy of Principal Members Identity Document
• Copy of the beneficiarys ID and bank statement
  reflecting Bank name, account number and account
  holders details
• Copy Marriage Certificate.
• Copy of any 2 (two) or more of the following
  documents in cases where there is no marriage
  certificate or in the case where the surname
  differs from that of the member.
• Letter from Tribal Chief, signed and stamped.
• Letter providing customary and/or common law
  marriage from the Department of Home Affairs (not
  an affidavit).
• Medical Aid card reflecting dependants details.
• Any legal policy document where the spouse has
  been nominated prior to death.

• DOCUMENTATION
• Claims will only be considered upon receipt of
  all the necessary documents substantiating the
  claim, satisfactory to Safricans requirements.
• Documents to be submitted
• CLAIM NOTIFICATION FORM
• A fully completed Claim Notification, providing
  the correct policy number and name of the
  Principal Member and of the deceased. This must
  be stamped and signed by the Policyholder.
• Instructions for payment to the beneficiary must
  be clearly shown
• PROOF OF DEATH
• Original computer produced or faxed certified
  copy of the Death Certificate (Bl 5).
• or
• Original or faxed certified copy of Abridged
  Death Certificate (Bl 20) in respect of
  stillborn, together with supporting medical
  documents.
• Faxed copies of Death Notices must be clearly
  certified. Documents certified by a Commissioner
  of Oaths, must clearly reflect the name,
  signature, organisation, date, address and
  telephone number of the Commissioner of Oaths on
  the documents.

20
HOW DO I CLAIM AND WHAT DOCUMENTS ARE REQUIRED ?

• ELIGIBLE CHILD
• Copy of Principal Members Identity Document
• Copy of the beneficiarys ID and bank statement
  reflecting Bank name, account number and account
  holders details
• In addition, where the surname differs from that
  of the Principal Member, 2 (two) of the following
  documents will be required
• Registration / Birth Certificate reflecting both
  parents details (BI-24 / BI-25).
• Adoption papers.
• Copy of IRP 2.
• Marriage Certificate Birth Registration in
  respect of stepchildren.
• Medical Aid card reflecting the Eligible Childs
  details.
• In addition
• If the child has attained age 22 (twenty two) but
  has not yet attained age 26 (twenty six) and is a
  FULL-TIME student
• Confirmation satisfactory to Safrican, from a
  recognised educational institution to confirm
  full-time study at the time the death occurred.
  Part-time and correspondence students are not
  covered.

• If the child has attained age 22 (twenty two) and
  is mentally retarded or totally and permanently
  disabled, (as determined by Safrican any one of
  the following must be submitted
• Confirmation satisfactory to Safrican of State
  Disability Grant.
• Medical Aid application of Principal Member.
• Medical Report.
• STILLBORN
• Proof of existence must be submitted by way of
• Clinical records.
• Medical records.
• Antenatal records.
• Proof of relationship to the member must be
  submitted by way of
• Certified copies of Identity Documents of both
  parents.
• Medical Aid card.
• Affidavits from both parents with certified
  copies of their ID documentation?? Thought
  affidavits were no acceptable.
• EXTENDED FAMILY
• Certified Copy of Principal Members
  Identity Document
• Certified Copy of deceaseds Identity
  Document.
• Copy of Principal Members Application Form.

21
OUR PRIDE

• We pride ourselves in our ability to
• Rate the schemes correctly.
• Ensure that they are affordable and accessible.
• Design products that are relevant and address the
  needs of our MARKET
• Pay Valid Claims on time
• Clear and understandable communication
• World Class administration system
• Our People

22
Questions

• Thank You