Project Goal

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(No Transcript)
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Project Goal

• Prepare HCC Module 1 for computer delivery
• Develop assessment prototype
• Give recommendations for CMS

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Research and Data Collection

• Modules 1 and 2 Survey Data Analysis
• Adaptability of materials for online use.
• User understanding of material in support of
  self-managed learning.
• Participant preferences on Questions and Answers.
• Employee computer use and experience.

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Research and Data Collection

• Findings
• The HCC content materials were clear,
  understandable, and at the right difficulty
  level.
• Participants had enough time to study the
  materials and felt they understood the issues
  presented.
• A significant minority in the Module 2 survey
  could use more time to become familiar with the
  company web page and the materials in general.

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Research and Data Collection

• Findings contd
• The amount of discussion during the presentation
  is adequate
• Participants value the ability to ask questions.
• Some participants would prefer that questions are
  kept private.
• Most respondents are experienced computer users
  with sufficient internet browsing experience to
  take advantage of online materials.

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Research and Data Collection

• Findings contd
• Most agreed - training materials could be studied
  alone, but admitted that doing it alone and with
  an internet browser might not be very motivating.
• Others felt the need for guidance understanding
  materials and company web page navigation -
  indicated a desire for verbal delivery and
  classroom interaction.

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Research and Data Collection

• Conclusion
• Material accomodates majority of employees
• Encouragement needed for self-managed learning
• Include FAQ section and user discussion/question
  fora
• Offer email/phone option for private questions

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Research and Data Collection

• Conclusion contd
• Provide online study tutorial
• Provide help with online study questions
• Periodical workshops (add-on to existing training
  sessions)
• Phone number to call for help

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Research and Data Collection

• Recommendations
• Dual approach to training
• Online self-managed training with support
• In-class training with time reserved for
  questions
• Conduct future evaluations to determine usability
  of self-managed learning materials with all
  employees

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Design and Development

• Usability Test
• Prototype Try-out Session
• Content Comprehension Test
• User/Prototype Interaction Survey

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Design and Development

• Usability Test contd
• The materials were clear, understandable, and
  easy to navigate.
• All of the participants understood and approved
  of the initial tutorial.
• The participants all found the prototype easy to
  use, and enjoyed the narration - added a human
  touch to the materials and supplemented the
  written text.

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Design and Development

• Conclusion contd
• The materials met learner expectations
• Motivating and engaging
• Enjoyed computer delivery format over the
  traditional paper/pamphlet delivery system

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Design and Development

• Conclusion contd
• Narration motivational in helping to keep the
  learners interest by simulating the classroom
  environment and presence of a presenter
• Narration also reinforced content/written text

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Design and Development

• Conclusion contd
• Participant data showed the tutorial was helpful
  in preparing the learner to use the graphical
  user interface to interact with the materials
• One participants comment suggested narration be
  included with the initial tutorial this
  suggestion worth exploring in future revisions of
  the prototype

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Design and Development

• Conclusion contd
• While the participants scoring a 62.5 (total
  average) is not a strong result for content
  retention, results are positive for participants
  who have never been exposed to the content
• The participants were never given a chance to
  review the content before the assessment, nor
  were they instructed to

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Design and Development

• Conclusion contd
• Only four participants
• A larger study conducted with more participants
  would show stronger results for content retention
  and be comparable to in-class training sessions

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Design and Development

• Conclusion contd
• Results demonstrate benefits of including
  discussion forums in future revisions of the
  prototype or CMS
• Having in-class time set aside for questions and
  clarifications regarding the on-line
  materials/content may also benefit users

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Developmental Procedure

• Content was already developed by Wellmark
• Our task analyze the content for self-managed
  online learning adaption
• Changes necessary in two different areas
• Content
• Design

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Developmental Procedure

• Adapting health care and consumerism materials
  required minor changes to some content such as
  the Smartbucks Game.
• Due to the nature of the game, there is no simple
  way to distribute physical play money.

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Developmental Procedure

• A worksheet was developed that allows users
  interactivity by recording their
  responses/choices
• The user can see the choices they made, and
  follow along with the materials to find how their
  choices reflect their knowledge of being a smart
  health care consumer

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Product

• The design of materials were incorporated into
  Macromedia Breeze

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Product
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Product

• Adapting the materials to be used with Macromedia
  Breeze has also ensured the materials are
  appealing and flexible
• Look and design of materials maintain
  professionalism of paper-based materials, but
  adds functionality and ability to be flexible to
  the users needs through scalability

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Product

• Requirements
• Reasonably new PC or Macintosh computer
• Updated web browser with the free Macromedia
  Flash plug-in

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Product

• Deployment Options
• Website integration
• CD-ROM distribution
• Content Management System (CMS) integration
• Home/work computer use

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Product

• Compatibility
• PC
• Macintosh
• Linux
• Compatible with several web browsers on various
  platforms

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CMS

• Premise cheap or preferably free
• Various options considered
• Decided on Moodle

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Moodle

• Open source
• Large feature set
• Theoretically sound
• Intuitive and easy to use
• Cross-platform
• Reports usage statistics
• Easy assessment building and integration
• Provides maximum freedom for hosting options
• Free
• Allows for user activity tracking/reporting

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Moodle

• Autumn Theme

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Moodle
Forest Theme
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Moodle
Formal Blue Theme
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Moodle
Quantum Theme
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Moodle
Standard Theme
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Hosting

• Deciding factors
• Number of users
• Choice of Moodle as CMS and not the proprietary
  CMS of the hosting company
• Need for technical support of Moodle
  configuration and maintenance
• No need for content support
• Possible need for technical support of end users
  (will, most likely, make the hosting more
  expensive)

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Hosting

• Local Hosting Solutions
• Phasient Technology 2500 / year for up to 4000
  users proprietary CMS
• Global Reach no information available yet
  possibly proprietary CMS

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Hosting

• National Hosting Solutions (not evaluated for
  quality or service level)
• Siteground (http//www.siteground.com/moodle-hosti
  ng.htm ) 71.50 / year (smallest bandwith
  package 2500Gb / month).
• HostMySite.com no price listed - no info about
  Moodle, but should be possible probably fee for
  setup and maintenance.

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Hosting

• National Hosting Solutions
• AlphaOne (http//www.web-hosting.alphaone-tech.com
  /platinum-web-hosting.htm) 227.50 / year -
  Platinum package (most expensive) w. no bandwith
  limitations customized packages available.

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Assessment

• Prototype for Module 1 included in contract
  deliverables
• Test items from client not available in time to
  complete

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Assessment Contd

• Options
• Built-in Moodle question-bank and test tool
• Hot Potatoes test tool
• Both provide various test types
• multiple choice
• short answer
• Matching
• Essay
• Etc.

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Assessment Contd

• Hot Potatoes Tests can be
• Used on regular web pages
• Included on CD-distributed materials
• Integrated into Moodle

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Assessment Contd

• Reporting options
• Moodle, and Hot Potatoes (when integrated into
  Moodle) can provide data on user test performance

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Questions

• What questions do you have?

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Thank You

• Thank you for the experience!