Brookstone Wireless Virtual Office

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Brookstone Wireless VirtualOfficeTM
Managing Delivering Organisational
Market Knowledge via a Browser, Wirelessly
in Real Time
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Explanatory Slide

• The Brookstone Wireless VirtualOfficeTM
  (BWVO) incorporates extensive eCollaborative
  eOffice functionality including
• CRM
• Documents Activities Management
• Customer-Care/HelpDesk
• Event Management
• Bulk-Mail/Campaign Management
• And much more . . . . .
• However this solution has been extensively
  wirelessly enabled.
• Accordingly, screenshots of the wireless
  elements of two
• industry-specific applications of the BWVO are
  presented first.
• Slides relating to the other eCollaboration
  / eOffice functionalities
• then follow.

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Customer 1 MarketMeasure Pty
Limited

• Wireless Application for the Equities/Stockmarket
  Industry
• Financial Market News Stock prices
  delivered to a PocketPC or Palm in real time.

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MarketMeasure Pty Limited
This screenshot shows the MarketMeasureTM Home
Page screen on a PocketPC.
MarketMeasureTM provides Stockmarket Company
information wirelessly to a connected PDA
(Including via GPRS)
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MarketMeasure Pty Limited
This screen displays market news headlines in
real time as they are transmitted from
MarketMeasures News partners using the
Brookstone Wireless VirtualOfficeTM
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MarketMeasure Pty Limited
This expanded news content has been displayed as
a result of clicking one of the headlines on
the previous page.
This screenshot shows expanded Company
Information for a particular news headline.
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MarketMeasure Pty Limited
By entering a Stock Code, MarketMeasureTM will
wirelessly retrieve the information directly from
the relevant Stock Exchange databases.
As MarketMeasureTM is also connected globally,
it is possible to also enter a Stock Code
followed by the International Exchange Code and
wirelessly retrieve current Foreign Market
information from over 40 Stock Exchanges
globally.
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MarketMeasure Pty Limited
This screenshot shows the Stocks current trading
information delivered via GPRS to a PocketPC by
MarketMeasureTM. As illustrated, it provides all
the key Stock information required by the
client.
The system also delivers a chart of the Stocks
day-trading pattern to the point in time of the
query. A unique design feature also allows any
portion of such charts to be reduced, or enlarged
viewed in finer detail.
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MarketMeasure Pty Limited
The unique MarketMeasureTM system provides for
stock transactions to be conducted wirelessly.
As shown in the screenshot, the system also
offers database facilities which deliver
convenient Portfolio Management functionality
wirelessly including transaction history by
various parameters.
Searches can be conducted, transactions can be
viewed, and shares can be purchased.
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MarketMeasure Pty Limited
This screenshot provides a view of stock
transactions in alphabetical order of the Stock
Codes.
In addition to the capability of providing office
information such as Contacts, Calendar, ToDo
lists, and access to email and the Web on a
wireless-enabled device (incl GPRS), the
Brookstone Wireless VirtualOfficeTM allows
MarketMeasureTM to provide its clients with
mobile freedom without sacrificing access in real
time to Stockmarket news stock information
whilst the Stock Exchange is operating.
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MarketMeasure Pty Limited
Comprehensive Help facilities are available
wirelessly.
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Customer 2 Casey Sports Pty
Limited

• Wireless Application for the Horseracing/Betting
  Industry
• Horseracing News, Formguides Prices
• delivered to a PocketPC or Palm in real time.

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Casey Sports Pty Ltd
The Brookstone Wireless VirtualOfficeTM allows
Casey Sports to provide its clients with a
wireless application that is unique to the Racing
industry.
The system allows the User to select the
racecourse for which information is sought.
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Casey Sports Pty Ltd
The various races for the selected racetrack are
then displayed together with the track condition,
starting times, and race distances.
The field for each race can then be viewed by
clicking on the related link . . . .
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Casey Sports Pty Ltd
After selecting a particular race, a list of all
the starters are displayed together with the
prevailing odds for each horse at that point in
time.
Additional information on individual horses can
be viewed by clicking on the link for that horse
. . . . .
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Casey Sports Pty Ltd
Further details on each horse can be displayed
including the latest form guide.
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Casey Sports Pty Ltd
The current betting and tote odds can also be
displayed in real time for each horse in the race.
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Casey Sports Pty Ltd
Fluctuations in prices for each horse in the race
are also provided. This enables the Operative to
follow the betting at any point in time.
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• The preceding slides illustrate two application
  areas in which industry-specific information is
  wirelessly delivered deploying GPRS.
• The following slides summarily illustrate the
  extensive range
• of totally-integrated modular functionalities
  comprising the
• whole of business/back-end administration
  support provided by
• Brookstone Wireless
  VirtualOfficeTM
• Customer Knowledgebase Management (Customer
  Contact Management)
• Marketing Events Management,
  Bulk-Mail/Campaign Management
• Document Activities Management and
  Related Workflow
• Customer-Care/HelpDesk/Call-Centre
• Timesheet Projects Management (For
  Professional Firms)
• Human Resources Management
• Policies Procedures Management (ISO 9000)
• Wireless - Wireless Delivery of
  Office/Other Information
• - Wireless-enabled workflow using Domino
  Everyplace
• Unified Messaging

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The comprehensive CRM, DocumentsActivities Mgt,
HelpDesk, and other eOffice facilities comprising
the Brookstone Wireless VirtualOfficeTM (BWVO)
provides a total CRM Knowledge Management
Solution in support of the wireless application,
enabling the Customer to function to its maximum
potential in running its business.
This is the Main Navigation Panel. Any part of
the BWVO can be accessed from here.
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This is the main view showing all Companies
Contacts.
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Company details are displayed in the familiar
Tab view. Many of the fields are user definable.
The Brookstone Wireless VirtualOfficeTM (BWVO)
provides 20 Classification fields for each
Company/User. Each field name and its Drop-Menu
parameters are definable by the user.
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The details that are displayed for each Contact
are just as comprehensive, with most of the
Contacts fields also being user-definable. . .
. .
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. . . and in a similar manner to each Company
record, there are also up to twenty (20)
User-definable classification fields for each
Contact.
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The Client can be contacted automatically by
their preferred contact method (Email, Mail, Fax
or SMS).
The Client can also be on multiple mail
lists. The client will only receive one mail if
multiple lists are mailed.
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This view of the Documents Activities
functionality illustrates the facilitation of
comprehensive recording and display of all
Activity by Contact.
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The Marketing Events functionality is
mail-enabled and facilitates the transmission of
professional information according to the
recipients preferred method of contact.
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The comprehensive Event Management functionality
facilitates the sending of Invitations to an
Event. The replies are automatically collated
with the original invitations.
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The Brookstone Wireless VirtualOfficeTM (BWVO)
has a Customer-Care module which keeps complete
track of HelpDesk calls, and incorporates
extensive electronic workflow control.
A number of fully user definable escalation
levels are also catered for. The customer is
always kept fully informed by email of the Call
Status.
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The Brookstone Wireless VirtualOfficeTM (BWVO)
Timesheets Module includes provision for the
establishment of Employee Project Profiles
against which Timesheets are recorded.
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The Timesheets are completed during the working
day and then electronically submitted for
approval by a supervisor, inclusive of extensive
electronic workflow control.
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The Project Management Module of the BWVO
accommodates Projects, Sub-Project and
Tasks. The details for all of these can be
recorded against the ISO Quality Control system
of the BWVO.
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• The information held for Projects and
  Sub-Projects includes
• Hourly Budgets
• Financial Budgets
• Escalation Warnings
• Actual Comparisons

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Tasks can be assigned to individuals or to
groups, with Mail Action and
Priority-Allocation capabilities. Tasks also
have Budget and Actual figures, and can be
controlled under the QA system.
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The Policies Procedures Module of the BWVO is
fully ISO 9000 compliant. It facilitates the
electronic delivery and control of the
organisational Policies and Procedures Manual.
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Built-in workflow and approval routines cater for
Action Requests and Internal Audit Reports.
Recommended and Approved changes are easy for the
QA Manager to review, approve and disseminate.
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• The HR Module of the BWVO also tracks
• Managerial Reviews
• Training Requirements
• Current Skill Sets
• Salary Reviews
• Vacation Entitlement
• Sick Leave Tracking

The HR Module of the BWVO manages all contact
with employees via mail, email, fax or SMS.
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Managing Delivering Organisational Market
Knowledge via a Browser, Wirelessly in Real Time