VERICALL

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VERI-CALL

• Automated Appointment Verification

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• Veri-Tech is proud to introduce the most reliable
  and affordable service on the market today known
  as Veri-Call.

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Office Calls Vs. Veri-Call

• Veri-Call makes calls when your clients are home
  during the evening.
• Office calls made to your patients during working
  hours only generate 22 success rate!
• Calls made to your patients using Veri-Call
  during the evening hours can generate up to 87
  success rate!!

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Client Interaction

• The client has an opportunity to confirm or
  reschedule their appointment by pressing the
  designated key on their phone. Veri-Call makes 3
  rounds of calls, detects answering machines, and
  repeats the message until a confirmation or
  reschedule is made. Only on the third attempt
  will Veri-Call leave a message on the machine.

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Recorded By Your Own Staff

• The office employee whose voice has been
  pre-recorded, reminds your patient of their
  appointment. Clients are impressed that their
  provider is running a high-tech operation.

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Example Message

• "Hello, this is Jane from Dr. Jones office
  calling to remind you of your appointment with us
  on Tuesday at 130 p.m.  Please press 1 to
  confirmyour appointment, please press 2 if you
  would like us to call you back and reschedule
  your appointment, or press 3 in order to hear
  this message again. Thank you and have a great
  evening." Messages can be customized to fit
  your office situation.

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Reports

• Veri-Call transmits a report that is available
  on-line when the office staff arrives the next
  morning. Now the staff can return any calls from
  patients requesting to be rescheduled. The
  report can also be used to see what patients have
  invalid phone numbers.

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Best Of All

• No more letters to be written, printed, folded,
  stuffed, stamped and mailed.
• No more time wasted calling clients repeatedly.
• No more expensive post cards.
• Veri-Call can virtually pay for itself in days,
  while enabling staff members to provide other
  important services for your patients.

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Interfacing With Your System

• Windows/Web based systemsMost all windows or
  web based systems have a reporting section built
  in. You can capture your schedule in CSV format
  or Excel and then upload it to our Veri-Call
  server by logging into our website.
• Unix based systemsOnce the FTP software is
  installed, it will only takes the designated
  employee one minute to set Veri-Call to run each
  night. Ensuring your clients care.

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FAQs

• How many days in advance can Veri-Call start
  calling clients?
• As many as you would like. We suggest 2 days in
  advance.
• What if a child answers the call?
• The system will continue to repeat itself until a
  parent is found. If the child hangs up the
  client will be put back into the queue to be
  called in the next round of calls.
• Can you interface with my system?
• Yes, Veri-Call will interface with all major
  scheduling programs.
• What if a patient has an appointment with
  multiple providers or multiple family members
  have appointments?
• Veri-Call will eliminate multiple phone numbers,
  only calling the household once.
• Can clients be flagged that do not want to
  receive a reminder call?
• Yes.

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Summary

• If you are interested in improving client
  communication, reducing your cost and increasing
  office productivity and profit, Veri-Call is the
  product you need.