Title: An Assessment Methodology For Technological Capability
1 An Assessment Methodology For Technological
Capability Alina Shamsuddin Centre for
Strategic Manufacturing University of
Strathclyde Supervisor Prof. Umit S.
Bititci
2Content
- General Philosophy
- Technological Capability A Definition
- Assessment methodology
- Conclusion
3- You cant manage what you cant measure. You
cant measure what you cant describe - (Kaplan and Norton, 2004)
4Technological capability Towards a definition
Organizational environment
Soft
Hard
5Assessment methodology
- Stage 1 QFD approach on strategy maps
- Identification of customers parameters
- Identification of internal processes parameters
- Construct the importance ratings
- Identification of the technological capabilitys
parameters - Stage 2 Technological capability gaps evaluation
- Establishment of technological capability gaps
- Stage 3 Mapping technological capability gaps on
scoring tool
6- Strategy maps visual representation of cause and
effect relationships among components of an
organization
7Stage 1 QFD approach on strategy maps
Financial perspectives
Customer perspectives
Internal perspectives
Learning and growth (Technological capability)
8QFD Approach
- Pointed a way of listening to customer, to learn
exactly what they what and then using a logical
system to determine how best to fulfils those
needs.
Customer requirements
Product development process
Products
9- Consist of six components
- Customer requirements (Whats)
- Technical requirements (Hows)
- Planning Matrix
- Interrelationship matrix
- Technical correlation matrix
- Priorities, benchmarks and targets for technical
descriptors
10Expected output
11Stage 2 Technological capability gaps assessment
- Identified parameters for technological
capability (hard and soft) then be evaluated for
the current situation (now) and should-be
(future) using 5 likert scale.
12Expected output
13Stage 3 Mapping TC gaps on a Scoring tool
Organizational Environment
Technological capability
14Conclusion
- The output will quantifies the relationship of
technological capability and performance - The assessment methodology will be tested and
validated in case studies