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An Assessment Methodology For Technological Capability

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Title: An Assessment Methodology For Technological Capability


1
An Assessment Methodology For Technological
Capability Alina Shamsuddin Centre for
Strategic Manufacturing University of
Strathclyde Supervisor Prof. Umit S.
Bititci
2
Content
  • General Philosophy
  • Technological Capability A Definition
  • Assessment methodology
  • Conclusion

3
  • You cant manage what you cant measure. You
    cant measure what you cant describe
  • (Kaplan and Norton, 2004)

4
Technological capability Towards a definition
Organizational environment
Soft
Hard
5
Assessment methodology
  • Stage 1 QFD approach on strategy maps
  • Identification of customers parameters
  • Identification of internal processes parameters
  • Construct the importance ratings
  • Identification of the technological capabilitys
    parameters
  • Stage 2 Technological capability gaps evaluation
  • Establishment of technological capability gaps
  • Stage 3 Mapping technological capability gaps on
    scoring tool

6
  • Strategy maps visual representation of cause and
    effect relationships among components of an
    organization

7
Stage 1 QFD approach on strategy maps
Financial perspectives
Customer perspectives
Internal perspectives
Learning and growth (Technological capability)
8
QFD Approach
  • Pointed a way of listening to customer, to learn
    exactly what they what and then using a logical
    system to determine how best to fulfils those
    needs.

Customer requirements
Product development process
Products
9
  • Consist of six components
  • Customer requirements (Whats)
  • Technical requirements (Hows)
  • Planning Matrix
  • Interrelationship matrix
  • Technical correlation matrix
  • Priorities, benchmarks and targets for technical
    descriptors

10
Expected output
11
Stage 2 Technological capability gaps assessment
  • Identified parameters for technological
    capability (hard and soft) then be evaluated for
    the current situation (now) and should-be
    (future) using 5 likert scale.

12
Expected output
13
Stage 3 Mapping TC gaps on a Scoring tool
Organizational Environment
Technological capability
14
Conclusion
  • The output will quantifies the relationship of
    technological capability and performance
  • The assessment methodology will be tested and
    validated in case studies
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