Telecom Lifecycle Management

1
TelecomLifecycleManagement
Simple Efficient with Anatole Fleet Manager
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AGENDA
Situation Check-up Root cause
PROBLEM
Remedy Approach Result
SOLUTION
OFFERING
Product - Scope Anatole
CATALOG
Architecture Application Services
MODULES
Inventory Usage Calls - Invoice Reporting
3
Situation room for improvement
Situation
agenda
4
Check-up invoice is over-inflated ?
Check-up
agenda

• What do I pay ?
• All services are mine, ordered, not terminated ?
• The operator applied the correct conditions,
  always ?
• What did I negotiate ?
• I know precisely the baseline, its the best
  offer for me ?
• What do I order ?
• Best choices for all users based on actual usage
  ?
• I can quickly identify and correct non-optimum
  choices ?
• What do I use ?
• I really used what I am invoiced,no error, who
  can tell ?
• Users are reasonnable, no abuse, usage policy ?
• What do I need ?
• Every service is justified, linked to a business
  need ?
• The technology choice is adequate, cant do
  cheaper ?

Any doubt is a potential waste !
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Root cause Telecom Lifecycle confusion
Root cause
agenda
Disconnected processes
Inadequate tools
Many people
Manual work
Telecom Lifecycle
Time consuming
No overview
Risk of errors
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AGENDA
Situation Check-up Root cause
PROBLEM
Remedy Approach Result
SOLUTION
OFFERING
Product - Scope Anatole
CATALOG
Architecture Application Services
MODULES
Inventory Usage Calls - Invoice Reporting
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Remedy Telecom Lifecycle Management
Remedy
agenda
Workflow automation One click for common
tasks Traceability quality
Full up-tp-date status Lines, devices, fix,
mobile Who has what, changes log
Top costs to focus on Detailed data for
simulation Quickly evaluate offer
Full invoices traffic detail For all operators
services Auto compare with inventory
Telecom Lifecycle
Outside limits, unused lines Choose ideal
options Validate technology choices
Reports, tables,graphs By user,dpt, ctry,
service,... Automatic send by email
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Approach portal to import data manage
Approach
agenda
All costs
with traffic detail
site
contract
and organizationalinformation
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Result Transparency control savings
Result
agenda
Complete visibility and transparencyover
inventories and costsfor all services and
locations
Common tool consistent processesfor all people
involvedin the management of telecom
Guaranteed ROI (studies, experience),with
savings 3 to 10 times higherthan the cost of the
TEM service itsel
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AGENDA
Situation Check-up Root cause
PROBLEM
Remedy Approach Result
SOLUTION
OFFERING
Product - Scope Anatole
CATALOG
Architecture Application Services
MODULES
Inventory Usage Calls - Invoice Reporting
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Product Fleet Manager tool services
Product
agenda
Collect buildinitial inventory
We can do for you
Assistance to TEMROI evaluationand process
definition
Anatole can do for you
Collect, import,validate operator files
You can do yourself
Inventory
Provisioning
Anatole Fleet Manager
Contract
Invoices
Optimization
Reporting
Invoice audit(tariff, discount)
RFP processfrom requirements analysisup to
contract negociation
Reports validationand distribution
Rate-plan optimization(intra-operator
simulations)
Custom simulations and ROI evaluationseg VoIP,
UCC, WAN
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Scope customers and coverage
Scope
agenda
300customers
400000lines managed
Telecomusers
Private sector
Public sector
10countries
already 50operators supported
Outtasking partners
Operators
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Anatole service provision support
Anatole
agenda
ANATOLE SaSFR - 92400 Courbevoiewww.anatole.fr
Founded 1999 Offices in France (HQ) and
Belgium 35 people, 2 million in
2007 Partners-network in CH,FR,BE,ES,PT,extending
Carrier-independant Fleet Manager (15 man-years
development) 300 customers in 10 countries in
EU 50 operators supported in 10 countries
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AGENDA
Situation Check-up Root cause
PROBLEM
Remedy Approach Result
SOLUTION
OFFERING
Product - Scope Anatole
CATALOG
Architecture Application Services
MODULES
Inventory Usage Calls - Invoice Reporting
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Architecture SaaS no HW no SW
Architecture
agenda
Electronic bills
CDRs from PBX or
Business data
OUT
IN
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Application modules cost model
Application
agenda

• Software modules
• Inventory, Usage, Itemization, Reporting, Invoice
  mgt
• Yearly subscription, all included (maintenance
  updates)
• Pricing depends on the nb. of lines and the
  modules selected
• Setup-costs for one-off deployment training
• Optional customization to integrate with your IS
  (pull/push)
• Optional services (details on next slide)
• Monthly audits, verifications and reporting.
  Occasional analysis optimizations
• One-off analysis with pricing based on savings

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Services optional
Services
agenda

• Collect Integrate operator files
• Monthly collection integration of all
  operators data by Anatole who will also verify
  the coherence of the information and escalate if
  data is missing. This offloads the client from
  routine work and ensures Fleet Manager always has
  the complete and latest information from the
  operators
• Approval
• Monthly verification of invoices to check
  conformity with inventory, verify that all costs
  are allocated to users / cost-centers, mark
  invoices as technically approved, validate the
  cost-allocation report to be transmitted to the
  accounting system.
• Invoice audit
• Monthly audit and verification of invoices,
  validating that the correct conditions are
  applied, searching for optimizations and
  generating summary reports ready to be
  communicated to operators for actions.
• Dispute management
• Follow-up with operators to ensure that credits
  are properly paid and errors are corrected.
• Reporting - Users
• Monthly validation of end-users reports before
  sending them by email, ensures that the
  information is consistent and avoids confusion if
  not.
• Dispatch Managers
• Monthly validation of management reports before
  sending them by email.

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AGENDA
Situation Check-up Root cause
PROBLEM
Remedy Approach Result
SOLUTION
OFFERING
Product - Scope Anatole
CATALOG
Architecture Application Services
MODULES
Inventory Usage Calls - Invoice Reporting
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Inventory module overview
Inventory
agenda
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Usage module overview
Usage
agenda
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Call analysis module overview
Call analysis
agenda
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Invoice management module overview
Invoice management
agenda
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Reporting module overview
Reporting
agenda
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Man must shape his toolslest they shape
him Arthur Miller
Created by Toni Lazazzera Toni.lazazzera_at_tmanco.c
om Tmanco SA / P.O. Box 609 / CH 6807 Taverne