Performance measures

1
Performance measures
2
Why?

• Efficient match of competence and tasks
• Training
• Career
• Remuneration
• Motivation

3
Competence

• Knowledge
• Skills
• Experience
• Networks
• Values
• Driving force

4
What?

• The tasks
• Responsibillity (demand for initiative)
• Degree of difficulties
• Personal capabillity
• Competence
• Results (time, quality, efficiency)
• Flexibility

5
How?

• Systematic assessments (e.g. by HR managers)
• Annual open dialogue between employee and manager

6
Competence profiling
Level Main attributes
1 Implements with routine or no reporting Top management, senior experts
2 Implements and reports at once Middle management
3 Gives proposals and implements after authorisation (statisticians)
4 Asks detailed questions before implementation (e.g. interviewing, tabulation, book-keeping).
5 Waits for order