Irving Police Department

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Irving Police Department

• Six Sigma Recruitment Project
• April 24 , 2008

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Team
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Charter

• Business case
• Strategic Goal 4-provide safe and secure city
• 25 police officer positions vacant
• 57 vacant positions by 2011
• Goal
• Hire 35 police officers by September 30, 2008
  (59 increase over 5 year avg.)

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Problem Defined
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(No Transcript)
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As Is Flowchart
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Cause and Effect
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Accomplishments

• Hired from October 2007 through March 2008
• 20
• Since October 2007
• Military exemptions
• 1
• Lateral placements
• 9
• Bonuses paid
• 22
• Entry fitness standards
• 13

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Results
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Control Measures

• Cycle time
• Number of applicants who show up for testing
• Number of successful applicants
• Number of vacant positions
• Monthly staff review

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Recap

• Initiated October 2007
• Completed March 2008
• Areas noted for improvement/enhancements
• Advertising and Marketing
• Processes
• Limitations

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Overview

• Old way
• Implement obvious solutions
• Address part of the process
• Improvements short term

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Value of Six Sigma

• Required to validate assumptions
• Concentrate efforts
• Focus on problem
• Promotes or demands buy in
• Systematic comprehensive review of root causes