Fraame client forum

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Fraame client forum

• September 2008

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Progress

• 30 clients across the FileVision and Web presence
  programmes.
• 6 FTE staff, including 2 FileVision application
  specialists.
• Partnership programme in New Zealand and
  Australia (Eagle Technology Group, Leading
  Solutions pty Limited and ASPX).

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Sector focus

• Fraame
• Principal focus - Non Government Health and Not
  for Profit sectors.
• Developing programmes Human services.
• Partners
• Public Health sector.
• Other aligned industry verticals.

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Technology trends driving our programmes

• Increasing demand for consumer and provider
  involvement and confidence in the use of
  information technology
• Internet
• Telecommunications (mobile)
• Proliferation of information

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The rise in the power of the health consumer

• Fraame will continue to focus on enhancing access
  to information.
• Embrace concepts such as the Web portal.
• Alignment of care provision between providers.
• Think of Internet Banking!

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Supporting a changing demographic

• Current levels of infrastructure and service
  profiles cannot cope effectively with the
  dramatic increase in life expectancy.
• Compliance and regulatory frameworks are also
  increasing complexity and cost.

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An ability to deliver

• Organisations are challenged with increasing
  demand, reduction in skilled resource and
  increased compliance.
• Whilst operating on low margins, with often
  modest technology capability.

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Some information facts

• Document mismanagement claims
• 40 to 60 of office workers time
• 20 to 45 of labour cost
• 12 to 15 of revenue
• Gartner Group Study

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Information Handling Costs

• The average document is copied 19 times
• Documents cost about 20 each to file
• 1 out of 20 enterprise documents are lost
• 120 in labour searching for lost document
• 25 hours to recreate
• 400 hours per year searching for lost files
• PricewaterhouseCoopers Study.

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Summary of programme focus

• FileVision
• Web presence and stakeholder services.
• Collaborative partnerships.

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FileVision Version 5
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Key current focus

• E-enablement.
• Access when and where information is required.
• E-forms.
• Assessment.
• Empowerment.
• Access.
• Integration and
• co-existence.

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Embracing technology trends

• Move along the continuum of technology
• FileVision is evolving to more seamlessly
  integrate into the Microsoft world
• Database management
• Development tools
• Reporting

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Licensing and support

• Transition from Concurrent model to Named
  User/Server based licensing.
• Enhanced web support for clients.
• Increased resourcing in Australasia and globally.

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Enhancing client choice

• In a cost effective and timely manner.

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Health care technology - its not new!

• The first tablet handheld for healthcare
  management!
• 3000BC, Mesopotamia

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Thank you

• A special thanks to our co-host Eagle
  technology Group.