THE BLACKPOOL WAY

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THE BLACKPOOL WAY
Harry Clarke Associate Director Performance
Improvement
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Pillars of the Blackpool Way
Management style Communication   Continuous
improvement Recognition
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Experience of Lean
Started from a pilot in Orthopaedics Used in
clinical and non clinical areas Focus on
quality Not a one size fits all
approach Excellent staff engagement
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Where we have used Lean
Partners
Orthopaedics Pharmacy Stroke Pathology Elderly
Care Cardiac Radiology Audiology Outpatients
Finance Colposcopy Medical records Coding Applianc
es Ophthalmology Waiting list office Recruitment O
rthotics Rheumatology
GE Healthcare Manufacturing Institute Preston
College Radiology National Improvement Team The
Consultancy The Lean Academy