The Role of Hospitals in the New Century

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The Role of Hospitals in the New Century
Dr. Sammy S.C. Sou BDS, MDS, University of Hong
Kong MPH, Harvard University Senior Hospital
Executive Canossa Hospital (Caritas)
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Public Health
Hospital
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In the beginning, hospital was a place to die
Now, hospital is a place to get good care,
expecting disease cured
(or at least, not worsening so fast)
In the coming decades, hospital will be...
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Determining Factors for of the role of hospitals
(Change of) Disease Pattern
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Disease pattern of developing countries has
changed rapidly and followed closely to that of
developed countries.
Disease pattern in developed countries -- changed
from acute to chronic
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DEPRESSION has become the second most common
killer disease.
Attempted suicide cases numbered to 7,000 in HK
last year.
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Determining Factors for the role of hospitals
Medical Technology driven
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MRI guided cryosurgery
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Medical Technology
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Determining Factors for the role of hospitals
Budget,
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?? Cost-benefit, market analysis
?? Evidence based practice
?? Competition (friendly)
?? Accountability
?? Transparency
Downsizing ?
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Efficiency to Size of hospitals
Downsizing of giant hospital ?
Financial Performance
100 300
Hospital size (no. of beds)
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Determining Factors for the role of hospitals
Information technology
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Cyber café and internet into rooms
Baby Smart Card
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Determining Factors for the role of hospitals
Clients' expectation and perception
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Perception management
From the first step into the hospital
to the last step out
contact with
of the premises
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Determining Factors for the role of hospitals in
this century
Disease pattern
Medical technology
Budget or money
Information technology
Clients expectation and perception
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All these factors will change.... so does the
role of hospitals.
As long as we manage the core factors
proactively, we manage the change.