Washington, DC

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• Washington, DC
• December 9, 2008

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866-4-LIFELINKS www.LifeLinks.net
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HISTORY

• Founded in 2001 by a physician

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HISTORY

• Founded in 2001 by a physician
• New York City Headquarters, with call-
• centers in several states

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HISTORY

• Founded in 2001 by a physician
• New York City Headquarters, with call-
• centers in several states
• Highly talented, certified experienced
• interpreters /support professionals

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HISTORY

• Founded in 2001 by a physician
• New York City Headquarters, with call-
• centers in several states
• Highly talented, certified experienced
• interpreters /support professionals
• Sign language 150 spoken languages,
• 24/7

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HISTORY

• Innovative cutting-edge video conferencing
• technology

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HISTORY

• Innovative cutting-edge video conferencing
• technology
• Rare blend of substantial medical experience
• expertise in interpreting technology and
• methodology

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HISTORY

• Innovative cutting-edge video conferencing
• technology
• Rare blend of substantial medical experience
• expertise in interpreting technology and
• methodology
• VRI services in corporations, medical clinics,
• hospitals and courtrooms

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HISTORY

• Innovative cutting-edge video conferencing
• technology
• Rare blend of substantial medical experience
• expertise in interpreting technology and
• methodology
• VRI services in corporations, medical clinics,
• hospitals and courtrooms
• Classrooms

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WHAT THEY ARE SAYING ABOUT LIFELINKS
"LifeLinks is easy to install and easy to use."
Allen Delaney Network Engineer Calvert Memorial
Hospital
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WHAT THEY ARE SAYING ABOUT LIFELINKS
"The Joint Commission organization can accept
interpretive services through a telemedicine
link for direct care using the process described
in MS.4.10 through MS.4.20" Louise Kuhny, RN,
MPH, MBA, CIC The Joint Commission
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WHAT THEY ARE SAYING ABOUT LIFELINKS
"LifeLinks helped our hospital settle a
six-figure lawsuit."-Confidential
"Over the top. What a jump in scope."O'Connor
Hospital, San Jose, CA
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WHAT THEY ARE SAYING ABOUT LIFELINKS
"I wish I could just bottle this and send to
every other hospital." Daughters of Charity
Hospital System, Redwood, CA
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SERVICES

• on-demand, real time live video-interpreting
• in sign language and other foreign languages
• usually within 30 seconds

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SERVICES

• on-demand, real time live video-interpreting
• in sign language and other foreign languages
• usually within 30 seconds
• software based

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SERVICES

• on-demand, real time live video-interpreting
• in sign language and other foreign languages
• usually within 30 seconds
• software based
• needs only a web camera

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SERVICES

• on-demand, real time live video-interpreting
• in sign language and other foreign languages
• usually within 30 seconds
• software based
• needs only a web camera
• installation often in 10 minutes

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SERVICES

• on-demand, real time live video-interpreting
• in sign language and other foreign languages
• usually within 30 seconds
• software based
• needs only a web camera
• installation often in 10 minutes
• brings the interpreter to the patients bedside

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SERVICES

• no other equipment to buy

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SERVICES

• no other equipment to buy
• wireless or fixed

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SERVICES

• no other equipment to buy
• wireless or fixed
• PC or MAC

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SERVICES

• no other equipment to buy
• wireless or fixed
• PC or MAC
• access interpreters using
• hospitals existing COW
• (Computer-On-Wheels)

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SERVICES

• no other equipment to buy
• wireless or fixed
• PC or MAC
• access interpreters using hospitals
• existing COW (Computer-On-Wheels)
• access interpreters using existing bedside
• TV with broadband connection

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SERVICES

• no minimum usage requirement
• Example use 2 minutes, pay for 2 minutes)

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SERVICES

• no minimum usage requirement
• Example use 2 minutes, pay for 2 minutes)
• no long-term lease

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SERVICES

• no minimum usage requirement
• Example use 2 minutes, pay for 2 minutes)
• no long-term lease
• choice of gender of interpreter

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SERVICES

• no minimum usage requirement
• Example use 2 minutes, pay for 2 minutes)
• no long-term lease
• choice of gender of interpreter
• choice of skills-set of interpreter
• Examples OB-GYN, psychiatric terminology

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SERVICES

• no minimum usage requirement
• Example use 2 minutes, pay for 2 minutes)
• no long-term lease
• choice of gender of interpreter
• choice of skills-set of interpreter
• Examples OB-GYN, psychiatric terminology
• interpreters are trained, certified and
  experienced

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ADVANTAGESFOR YOU

• A.D.A. compliance

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ADVANTAGESFOR YOU

• A.D.A. compliance
• reduced medical error due to
• miscommunication

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ADVANTAGESFOR YOU

• A.D.A. compliance
• reduced medical error due to
• miscommunication
• reduced liability and costs

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ADVANTAGESFOR YOU

• A.D.A. compliance
• reduced medical error due to
• miscommunication
• reduced liability and costs
• reduced malpractice

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ADVANTAGESFOR YOU

• A.D.A. compliance
• reduced medical error due to
• miscommunication
• reduced liability and costs
• reduced malpractice
• greater patient satisfaction

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ADVANTAGESFOR YOU

• A.D.A. compliance
• reduced medical error due to
• miscommunication
• reduced liability and costs
• reduced malpractice
• greater patient satisfaction
• reduced problems related to disparity

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• more accurate interpretation than over-
• the-phone

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• more accurate interpretation than over-
• the-phone
• interpreter can see body language of
• patient

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• more accurate interpretation than over-
• the-phone
• interpreter can see body language of
• patient
• patient comfort seeing interpreter from
• their home country

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• more accurate interpretation than over-
• the-phone
• interpreter can see body language of
• patient
• patient comfort seeing interpreter from
• their home country

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• available in moving ambulance via Wi-Fi, 3G

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• available in moving ambulance via Wi-Fi, 3G
• accessible on offshore drilling platform for
• emergency consultation

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• For desktop, clinic or office use

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WHAT THE DEAF COMMUNITYSAYS
Survey results from Doctors Hospital, West
Covina, CA of 100 Deaf patients. QUESTION
Would you rather have an onsite interpreter and
wait for their arrival or have a live interpreter
over the computer within a minute? ANSWER 95
said they preferred NOT to wait and instead to
use a remote ASL interpreter
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• 866-4-LIFELINKS
• www.LifeLinks.net

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• THANK YOU!