OSCA R

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OSCA RD Areas / Programs

• Inter-enterprise models
• extended enterprise
• supply chain
• collaborative commerce

• Programs
• Inter-enterprise
• Business Integration
• Knowledge Management
• e-Manufacturing

Knowledge Management
Inter-enterprise Business Integration

• Portals

Enterprise Architecture Framework
Internet, Web, IT Technologies emerging and
standards
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Collaborative Commerce Landscape
Collaborative Commerce
CPC Collaborative Product Commerce CSC
Collaborative Service Commerce CCC
Collaborative Construction Commerce VPDM
Virtual Product Development Management
Source SouthWest Securities, 2000
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Definitions Web Sites
Adapted from Tech Encyclopedia

• Virtual Community
• A portal that brings the community of users
  together, not just for doing business but for
  both online off-line interactions
  collaboration
• Promoting community loyalty togetherness to
  retain customers / users
• Achieved by providing specialised personalised
  applications

• Portal
• A Web "supersite" that provides a variety of
  services
• Including search, email, discussion groups,
  directories user-specific applications

• Web-Site
• A site with web pages that provide information
  limited interaction
• Including static pages forms
• Eg Company website

Relationships
Eye-balls
Services
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Manufacturing Enterprise Evolution
1980s
1990s
Early 2000s
Late 2000s
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e-Manufacturing

• The application of e-business concepts on-line
  technologies to manufacturing business processes
  over a product life-cycle to facilitate the
  building maintenance of value chain
  relationships

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Portal for Value Chain Integration
Gintic - Confidential
ERP
PDM
Purchaser

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Data Dictionary

• Population of Database is Data Dictionary
  Dependent
• Same Data Dictionary is used for Search

Data Dictionary
Product HTML Page
I m p o r t
S e a r c h
Product_n XML
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Gintic - Confidential
Portals Services

• Collaborative Product Development
• EDM / PDM
• Workflow Mgmt
• Project Schedule Cost Tracking

• Data Exchange Services
• Test Results/Reports
• Software Distribution

• RFQ Quotation Mgmt
• Procurement
• Fulfilment
• Order Tracking Mgmt
• Logistics Tracking Mgmt

• Component Repository
• Knowledge Repository

• User Account Mgmt
• Internet Engineering Repository
• Product Data Administration
• Mobile Services
• Utilities

• Training Courseware
• Resource Sourcing
• Information Hosting

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Key Technologies for e-Manufacturing

• XML
• For Content Exchange
• Need common, cross-application semantics
• ASPs (Application Service Providers)
• Deploy, host, manage rent access to an
  application from a centrally managed facility
  IDC, 1999
• LDAP (Lightweight Directory Access Protocol)
• ASP User Access Management
• Wireless Web
• Includes WAP/WML Web phones
• Ultimate impact is spontaneous computing
• Able to obtain real-time information at any time
  any place

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XML for Data Sharing
Internet
T r a n s l a t o r
T r a n s l a t o r
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• GartnerGroups definition holds that KM harvests
  and shares intellectual assets for breakthrough
  results in enterprise productivity and
  innovation.
• KM is a discipline that promotes an integrated
  and collaborative approach to the creation,
  capture, organization, access and use of an
  enterprises intellectual assets.
• This knowledge comes in many shapes and sizes.
  It can be stored in databases, printed on paper,
  integrated into enterprise policies or stored in
  an employees memory. Therefore, KM becomes the
  task of joining the tacit with the explicit
  Knowledge

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Industry Trend
Data Modeling
Info. Modeling
Maturity / Productivity
Enterprise Modeling
IT guru predictions
Knowledge ??
Data Management
Information Management
20
10
Time (years)
prototyping
scaling/engineering
lift off
SourceKorr Institute
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Industry Application
HIGH
LOW
GartnerGroup 2000
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KM Application Area to an Enterprise

• Knowledge in Process
• Organisational Memory
• Knowledge in Product Services
• Supplier Knowledge
• Market Insights
• Customer knowledge
• Enterprise Skills Audit
• Innovation
• Management of Project Proposal
• IT Integration Projects

• Fundamental

Technologies
Methodologies
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Technologies of KM in the market

• Leading database management systems vendors claim
  they provide KM.
• Document management systems are being renamed to
  KM.
• KM is a social-techno process.
• Exercise machine does not equal exercise for the
  same reason that, KM technology does not equal
  KM,
• KM is something that people do. technology help.

Gartner'sGroup Magic Quadrant - 2000
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KM Key Enabling Methodologies

• Enterprise Knowledge Framework
• Classification Mapping
• Knowledge Modeling
• Enterprise Knowledge Architecture

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KM Key Enabling Methodologies

• Enterprise Knowledge Framework
• Readiness Assessment
• Critical Success Factors
• Skills Audit
• Benchmarking Framework
• Establishing Requirements

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Enterprise Knowledge Framework
Enterprise Knowledge Framework
Information View
Resource View
Organisation View
Knowledge View
Function View

• Current Frameworks
• Reference Architecture
• (CIMOSA, PERA or GERAM)
• 4 VIEWS
• Function
• Information
• Resource
• Organization

CIMOSA
Extension
Current Frameworks DO NOT SUPPORT KM or
Knowledge Integration Propose an Enterprise
Framework / Reference Architecture to support KM
or KI Look beyond ERP-MES-SFC architecture

• 5th VIEW
• Knowledge

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KM Key Enabling Methodologies

• Classification Mapping
• Structure fragmented pieces of information
  relevant to a particular enterprise or business
  process
• Identify the artifacts (tools, templates,
  repositories/store) and resources (skills) they
  use
• Key function for creating an enterprise knowledge
  portal

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Enterprise Knowledge Modeling
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KM Key Enabling Methodologies

• Knowledge Modeling
• Current models view at business process functions
  and their related IT systems e.g. ERP, MES, PDM
• Knowledge is embedded within business process
  flows. . .
• Modeling business processes from a knowledge
  perspective -- how knowledge is generated and
  leveraged in each step in a work process to
  support decisions
• Meta Meta-Modeling

How did You Solve that Problem?
Explicit
Tacit
PricewaterhouseCoopers
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KM Key Enabling Methodologies

• Enterprise Knowledge Architecture
• Develop an architecture that outlines the way
  people think and work.
• Look beyond ERP-PDM-MES-SFC architecture
• Focus on KM as a business driver not IT

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Enterprise Knowledge Architecture
Knowledge Agile Enterprise

• Knowledge asset as a competitive edge - Framework

Business Strategy

• Knowledge-based business processes - Modeling

Methodology
Business Processes

• Context-related knowledge store/repositories
• KMS - Protals - Class. Mapping

Applications Tools
Technology

• Knowledge agile enterprise
• - Architecture

Knowledge Architecture
Information Architecture

• discovery tools
• Collaborative technologies
• Groupware intranets
• ERP, PDM, MES Etc.

H/W S/W Infrastructure
Extended Enterprise Architecture
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Thank You