Communications - PowerPoint PPT Presentation

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Communications

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Relate the game to principles of communication. Develop strategies to overcome barriers ... Examples of Communication. Baden Powell's gravestone Trail Symbol: ... – PowerPoint PPT presentation

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Title: Communications


1
Communications
2
Learning Objectives
  • Understand how listening is an important part of
    communication
  • Relate the game to principles of communication
  • Develop strategies to overcome barriers
  • Practice skills of effective instruction

3
Listening Is
  • An essential part of communication
  • Not taught in school
  • A skill that can be learned

4
Why is Listening a Key Skill of Leadership?
  • It connects us with others.
  • It helps us make decisions and solve problems.

5
Two Parts of Effective Listening
  • Active listening
  • Empathetic listening

6
Active Listening
Active listening reflects what a person is saying
to confirm comprehension. It requires
  • Rephrasing and checking
  • Nonjudgmental attitude

7
Empathetic Listening
Empathetic listening is a sincere attempt on the
part of the listener to understand in depth what
a speaker is saying. It requires
  • Putting the listener in the speakers place
  • Seeing things from the speakers viewpoint
  • Understanding how the speaker feels

8
Examples of Communication
Baden Powells gravestone Trail Symbol I have
gone home
Wood Badge beads
BSA uniform, patches
What messages do they convey? Are they effective?
9
What are the Barriers to Effective Communication?
10
Ways to Assure Good Communication
  • Common ground
  • Sincerity
  • Authority
  • Clarity
  • Good presentation skills
  • Receptiveness
  • Environment

11
Four Levels of Learning
  • Level 1 - You Read it
  • Level 2 - It is Taught to you
  • Level 3 - You Experience it
  • Level 4 - You Teach it to someone else

12
Summary
  • A tool of leadership.
  • Essential to effective teams.
  • Happens in the common ground.
  • Should be clear and concise.
  • Is written, verbal, and nonverbal.
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