5 Prominent Unified Communications Providers

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With the growing economy of the world, businesses
are also growing at a high pace. Large
multinational companies build up their centers
across the world and it becomes mandatory to
organize and manage these centers. Communication
is a major aspect then in this purpose. Many
people need to communicate and discuss about
multiple aspects of business and reach to a
conclusion. This is where unified communication
comes into play. Unified communications is the
integration of communication tools like internet
calling, instant messaging and face to face
calls, to enhance synchronous communication
without any time delays. These let people in a
team or a big group share their ideas and do
their effectively by being time effective.
Unified communications can be asynchronous as
well, like Gmail, or email systems, Twitter,
Facebook that might not get you instant replied.
Synchronous systems are real-time (actually
happening conversations) and are different
places but same time communications. On the
contrary, asynchronous communications happen as
per the individuals convenience and are referred
to as different place and different time
communications. Therefore, unified
communications providers offer tools that allow
synchronous and asynchronous communications so
that the user can use all the features involved
in the software. Lets have a look at five of
prominent unified communication providers around
the world. Skype for Business This Microsoft
Company, Skype has made its market mark by
providing a unified communication software
enriched with features. With evolution, it moved
from just serving personal users to serving big
chunks and big groups of people. Now it has
tie-ups with some big business houses and even
provide special features to its client in case of
any special requirements. It has features of
video calling, instant messaging, sharing files
and videos instantly, emoticons, and what not. It
offers call control and multimodal
communications. It is known for providing group
chat, group video chat, group messaging. You can
also turn the notification of the group or people
you dont like. Skype is also one of the cloud
unified communications providers. Whatever file a
sender tries to
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send to the receiver, it is uploaded to the cloud
from the senders machine. When the receiver
wants to access it, he can download it from the
cloud. It is similar to how Google Drive works.
ezTalks
ezTalks has been phenomenal in carving out its
space in this huge competitive market. It is
generally used for conducting or hosting the
meetings. It incorporates internal collaboration
by tools which has multiple graphs and chart
options. It also allows to give online
presentations. It provides online conferencing
services that use less data and provide high
density quality video and audio. It provides
innovative whiteboards that can be used by
members to draw or write something to explain
their idea and perspective. It allows instant
screen and content sharing. It also allows
cross-platform chats like sending personal or
public messages. It has feature of recording the
meeting and playback later. It can arrange and
schedule meetings, control and manage the meeting
by controlling who presents the screens, or who
gets to talk, to lock meeting for someone, or
allow access to someone to attend a meeting. All
types of devices, laptops, tablets, mobiles can
use it. It is getting a hit in the list of
unified communications service provider.
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Slack
In the recent times, Slack has emerged as one of
the hot favorite tools for unified
communications in the business houses. One major
advantage it gives is the compatibility with
various software and operating systems. Be it
Mac, Windows, it is compatible with both. It has
a concept of channels in which you can send
personal messages to a single person or a group.
These messages can be archived and saved for
future references. You can also pin a message.
This helps to see any pinned messages at any
point of time. This has a feature of a voice
call. Its easy to share files with a simple
drag and drop feature. If your files are in some
other place like Google Drive, or Dropbox,
simple link can be put. That document is
immediately synced and comes in the search list
as well. Cool. Isnt it? For any user, number of
applications might become too huge to manage.
There has been attempts by unified communications
companies to sort this out. Slack has been
successful in this. You can integrate all your
other applications like Dropbox, or Flock, and
then can manage them using Slack. All the
notification can be taken care of from one place.
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Adobe Connect
It is one other famous unified communication
provider. It is a web conferencing software
launched by Adobe systems. It allows online
meetings, can be accessed from multiple devices,
and has rich recording and editing tools, and a
highly secure communication and compliance. It
allows to have webinars, allows robust
registration, has built-in analytics, and fully
customizable events that can be personalized. It
has mobile learning across devices, impressive
live classes and efficient training management
and tracking.
BlueJeans Video Communications
It is one of the highly evaluated unified
communications companies. It has features like
Online resources for IT admins and end users,
offers deployment services. It has web
conferences where you can connect to almost
hundred colleagues anytime for face to face
collaboration. It can launch meeting for
thousands of participants. It also allows
comprehensive IT management tools with
dashboards, to allow them to solve problems and
make informed decisions.
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Conclusion
It can be said that unified communication service
providers make the communication seamless and
save our time. Business can be managed from
anywhere and anytime, giving the employee lot of
personal space and time. They also help to stay
connected wherever you go. They are also secure,
maintains your privacy, hassle-free messaging,
are scalable and can incorporate a huge number of
people. Technology is indeed a single thread
that ties the entire world together. Therefore,
they have become the important need of all
business houses, to grow and to meet the
expectations of the customers. And yes, they are
affordable too and fit into the
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