Multi Venue Self Exclusion

1
Multi Venue Self Exclusion
Invercargill Territorial Authority

• 6 Trusts/Societies
• 4 Clubs
• 23 Venues
• 329 Gaming Machines
• 50,328 Population (approx.)
• 25 S/E per year (approx.)

Presented by Eru Loach Nga Kete Matauranga
Pounamu Trust
2
Invercargill
3
In The Beginning

• INITIAL PROPOSAL
• - Electronic MVSE Process
• The WEBSITE would have included
• - HOME PAGE
• - LOGIN
• - SUBMISSION FORM
• - FAQ / HELP PAGE
• - CONTACT PAGE
• - LINKS PAGE

4

Issues Concerns

• 1. I.T. Issues
• 2. Rural Urban Self Exclusions
• 3. Too Much Paperwork
• 4. If Project Successful, a National Rollout?
• 5. Photo of Patron
• 6. Will Legal Requirements Be Satisfied?
• 7. Lack of Intervention

5
Outcome

1. 1 YEAR PILOT
2. COMMUNITY AWARENESS
3. CO-ORDINATOR
4. TWO PROCESSES
5. OPTIONS AVAILABLE
6. EVALUATED/REVIEWED
7. FUNDING REQUIRED

6
MULTI VENUE SELF EXCLUSION PROCESS(For NCGM
Venues Information)
FORM FLOWCHART
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON COMES TO VENUE WISHING TO SELF EXCLUDE
PATRON ADVISED THAT I.D. REQUIRED. MVSE,
CO-ORDINATOR, SUPPORT DETAILS GIVEN
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
I.D. OF PATRON SIGHTED BY VENUE STAFF
No
Yes
DOES PATRON WANT MVSE?
UPDATE INTERVENTION SHEET
VENUE FOLLOWS USUAL PROCEDURE FOR SELF EXCLUSION
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
DOES PATRON WANT MVSE?
No
Yes
COMPLETE FORMS MVSE-REQ MVSE-V1
NO FURTHER ACTION
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
COMPLETE FORMS MVSE-REQ MVSE-V1
PHOTO
Option C
Option B
PHOTO
PHOTO
PHOTO
PHOTO
PHOTO
PHOTO
PHOTO
PHOTO
PHOTO
PHOTO
PHOTO
PHOTO
PHOTO
Option A
PATRON TO BRING IN PHOTO - ADVISED OF WHAT IS
SUITABLE
PATRON WILL GO TO CO-ORDINATOR FOR PHOTO
TAKEN AT VENUE
TAKEN AT VENUE
TAKEN AT VENUE
TAKEN AT VENUE
TAKEN AT VENUE
TAKEN AT VENUE
TAKEN AT VENUE
TAKEN AT VENUE
TAKEN AT VENUE
TAKEN AT VENUE
TAKEN AT VENUE
TAKEN AT VENUE
EMAIL PHOTO AND DETAILS TO mvse.coord_at_kaitahu.ma
ori.nz
EMAIL PHOTO AND DETAILS TO mvse.coord_at_kaitahu.ma
ori.nz
EMAIL PHOTO AND DETAILS TO mvse.coord_at_kaitahu.ma
ori.nz
EMAIL PHOTO AND DETAILS TO mvse.coord_at_kaitahu.ma
ori.nz
EMAIL PHOTO AND DETAILS TO mvse.coord_at_kaitahu.ma
ori.nz
EMAIL PHOTO AND DETAILS TO mvse.coord_at_kaitahu.ma
ori.nz
EMAIL PHOTO AND DETAILS TO mvse.coord_at_kaitahu.ma
ori.nz
EMAIL PHOTO AND DETAILS TO mvse.coord_at_kaitahu.ma
ori.nz
EMAIL PHOTO AND DETAILS TO mvse.coord_at_kaitahu.ma
ori.nz
EMAIL PHOTO AND DETAILS TO mvse.coord_at_kaitahu.ma
ori.nz
UPDATE INTERVENTION SHEET
UPDATE INTERVENTION SHEET
UPDATE INTERVENTION SHEET
UPDATE INTERVENTION SHEET
UPDATE INTERVENTION SHEET
UPDATE INTERVENTION SHEET
UPDATE INTERVENTION SHEET
UPDATE INTERVENTION SHEET
UPDATE INTERVENTION SHEET
HOLD DOCUMENTATION UNTIL SUITABLE PHOTO ARRIVES
COURIER A COPY OF DOCUMENTATION
TO CO-ORDINATOR - NGA KETE MATAURANGA POUNAMU
TRUST
COURIER A COPY OF DOCUMENTATION
TO CO-ORDINATOR - NGA KETE MATAURANGA POUNAMU
TRUST
COURIER A COPY OF DOCUMENTATION
TO CO-ORDINATOR - NGA KETE MATAURANGA POUNAMU
TRUST
COURIER A COPY OF DOCUMENTATION
TO CO-ORDINATOR - NGA KETE MATAURANGA POUNAMU
TRUST
COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER
COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER
COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER
COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER
COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER
COURIER DOCUMENTATION TO TRUST/SOCIETY MANAGER
ON ARRIVAL OF PHOTO
7
MVSE - Forms
Please refer to Handouts

• MVSE - CL VENUE CHECKLIST
• MVSE - REQ MVSE REQUEST
• MVSE - V1 EXCLUSION VENUE LIST
• MVSE - EO EXCLUSION ORDER
• VENUE LIST

8
What Does This Process Provide?

• SOLUTIONS
• REDUCTION in Self Exclusion barriers
• SELF REFERRAL for COUNSELLING SUPPORT - at
  time of Initial Request
• CONSISTENCY
• OPTIONS available
• ENHANCED RELATIONSHIP with ALL Stakeholders
• BENEFICIAL TO ALL WITH
• CONSISTENCY AND SIMPLICITY

9
The Future?

• PERSPECTIVES
• - Patron
• - Venue
• - Trust/Society/Club
• - DIA
• - Providers of Counselling/Support
• 2. STATUTE
• - What exists now?
• - What could exist?
• 3. WHOS RESPONSIBILITY?
• - Not them and Us, it is OURS
• 4. RELATIONSHIPS
• - This is the way forward for everyone.
• Electronic Self Exclusion

10
Nga Kete Matauranga Pounamu Trust
66 Yarrow Street Invercargill Phone [phone]