Welcome Member Leaders

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(No Transcript)
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Welcome Member Leaders

• Ideas to Action Spring Gathering
• Building Community
• Saturday May 3, 2008
• 930 am - 1130 am
• Houston, TX
• Facilitated by Brenda Fisk, Steve Wilson

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Agenda
930 AM 935 AM Welcome 935 AM 945
AM Member Leader Gatherings Overview Yesterday,
Today and Tomorrow 945 AM 955 AM Warm-up
Activity 955 AM 1005 AM Why
Community? 1005 AM 1015 AM Setting the
Stage Café Guidelines Logistics 1015 AM
1110 AM Café Discussion 1110 AM 1125
AM Café Report Out Sharing Key Insights 1125
AM 1130 AM Next Steps ASQs Community
Strategy 1130 AM 1230 PM Lunch
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• Member Leader Gatherings
• Overview Yesterday, Today
• and Tomorrow
• Facilitators, Brenda Fisk and Steve Wilson

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Member Leader GatheringsOverview Yesterday

• Member Leader Gatherings
• May 2005 Concept emerges
• October 2005 Member Value Leadership Summit,
  Blueprint for Community
• April 2006 Member Leader Interchange, Building
  Member Value
• April 2007 Ideas to Action Spring Gathering,
  Journeys Completed, Journeys Begun
• September 2007 Ideas to Action Fall Gathering,
  Extreme Member Value

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Member Leader GatheringsOverview Today
Education and Training Initiative (ETI)
Context for Change
Vision
New Directions

• ASQ could create a much more responsive system
  to provide the quality community with education
  and training.
• A centerpiece of that system could be sections
  as training and education deliverers and
  divisions and forums as knowledge generators.

• ASQs education system enables anyone, anywhere,
  anytime to improve themselves, their
  organization, and their world through quality
  concepts, technologies, and tools.
• ASQs education system is the seamless
  integration of HQ, member communities, education
  professionals, and members.

• Start with a clean slate and develop a vision
  and long view for our training and education
  efforts.
• Develop something modern, something responsive
  to the needs of customers and members, and
  something that makes the best use of ASQs
  tremendous talents and capabilities.

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Member Leader GatheringsOverview Today

• Education and Training Initiative Update
• Nearly 200 Member Leaders are currently on ETI
  teams.
• We presented the ETI Business Plan to the Board
  for approval to keep moving ahead.
• Two complete courses have been modularized for
  use by Sections three pilots have run
  effectively.
• ETI Meetings Sunday, May 4 from 1130AM-530PM
  (lunch provided) in the Convention Center. New
  participants are most welcome.

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Member Leader GatheringsOverview Tomorrow

• What is the Global Transformation Initiative?
• Following ASQs first decade of global endeavors,
  an International Transformation Task Force in
  2007 was asked to review our current
  international presence and make recommendations
  to the Board for action.
• At its February 2008 meeting, the task force was
  directed by the Board to develop a business plan
  for consideration and approval at the Board
  meeting in May. The plan, at core, would define
  how the Society will increase the services that
  we provide our North American members and members
  of the global Quality Community.

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Member Leader GatheringsOverview Tomorrow

• Why is it important?
• The mission is to increase the use and impact of
  quality in response to the diverse needs of the
  world.
• We want to do this because- We are
  experiencing membership growth - both individual
  and organizational - and growing requests for
  products and services outside of North America.
  - Our members tell us they are increasingly
  involved in global businesses, with global
  suppliers and customers, and so would value ASQs
  support and more global approach.

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Member Leader GatheringsOverview Tomorrow

• - Responding to the needs of members, customers
  and opportunities around the world will grow the
  use and impact of quality and will grow the
  Quality Community.
• - By becoming a truly global organization, ASQ
  will become ever more relevant to our members
  today and to an increasingly diverse community of
  Quality professionals and practitioners tomorrow.

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Member Leader GatheringsOverview Tomorrow

• For more information on the Global Transformation
• Initiative, please visit one of the information
  sessions
• below
• Sunday, May 5, 400 PM 500 PMConvention
  CenterRoom 330B
• Tuesday, May 6, 1000 am 1100 amConvention
  CenterRoom 330B

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• Warm-up Activity
• Facilitators, Brenda Fisk and Steve Wilson

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Warm-up Activity

• Introduce yourself to the table (i.e. your name,
  where youre from, your member unit and
  leadership position)
• If you were going to do any job other than the
  one youre doing now what would you do?
• From the Community Building Card Deck

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• Why Community?
• Associations and Community
• Building the Quality Community
• Presenter, Aimee Siegler

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Why Community?

• Associations and Their Role in
• Community
• Information Exchange
• Learning
• Knowledge
• Advocacy
• Member Value
• Building a connection

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Why Community?

• ASQs Living Community Model
• Launched in 2004 to create the internal
  infrastructure to support community
• Supports ASQ vision of becoming the community for
  everyone
• Dynamic model
• Encourages members to organize and connect
• Share knowledge and experiences
• Build relationships

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Why Community?

• Why Community
• Technological advances
• Affiliate to create meaning
• Limited personal time
• New ways of engagement
• Member Value
• Attract a more diverse member population
• Maintain ASQs viability
• Changing landscape of professionals

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Why Community?

• ASQs Current Communities
• Sections
• Divisions
• Discussion Group
• Special Interest Groups
• Communities of Practice
• Networks
• Discussion Boards

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• Setting the Stage
• Café Guidelines Logistics
• Facilitators, Brenda Fisk and Steve Wilson

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Setting the Stage Café Guidelines Logistics

• What is a café?
• Café conversations are a process for fostering
  collaborative dialogue, sharing mutual knowledge
  and discovering new opportunities for action
• Small conversation clusters
• Typically three rounds of conversation
• Discuss questions or issues that matter to you
• Write and draw key ideas on table paper
• Table host notes key ideas and themes
• Report out
• Reprinted by permission from The World Café
  Community Foundation
• at www.theworldcafe.com

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Setting the Stage Café Guidelines Logistics

• Café Etiquette
• Focus on what matters
• Contribute your thinking
• Speak your mind
• Listen to understand
• Link and connect ideas
• Listen together for insights and deeper questions
• Write, doodle and draw on table paper
• Have fun
• Reprinted by permission from The World Café
  Community Foundation
• at www.theworldcafe.com

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Setting the Stage Café Guidelines Logistics

• Table Hosts
• Encourage participation
• Keep your table on topic
• Remind people at your table to jot down key
  connections, ideas and discoveries on table paper
• Report out key insights
• Reprinted by permission from The World Café
  Community Foundation
• at www.theworldcafe.com

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Setting the Stage Café Guidelines Logistics

• Discussion Rounds
• Three rounds of conversation
• One question per round
• Discuss question at your table
• Write, doodle, draw key ideas on table paper
• Reprinted by permission from The World Café
  Community Foundation
• at www.theworldcafe.com

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• Café Discussion
• (Three Rounds in Rotation)
• Facilitators, Brenda Fisk and Steve Wilson

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Café Discussion

• 1. What was/is your best community
• experience? Why? How did/do you find
• this experience valuable? (15 min)

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Café Discussion

• 2. What was/is your best community
• experience within your member unit?
• Why? How did/do you find this
• experience valuable? (15 min)

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Café Discussion

• 3. How can you create community within
• your member unit for members and non
• members? (15 min)

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• Café Report Out Sharing Key
• Insights
• Facilitators, Brenda Fisk and Steve Wilson

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Café Report Out Sharing Key Insights

• Table hosts volunteer to share key connections,
  ideas and/or discoveries

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• Next Steps ASQs Community
• Strategy
• Facilitators, Brenda Fisk and Steve Wilson

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Next Steps ASQs CommunityStrategy

• Incorporate feedback gathered today
• Benchmark other associations
• Discover our members community preferences
• Investigate physical and virtual community
  options
• Encourage support member leader community
  development initiatives

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Wrap-up

• Please bag up your markers and Post-its
• Remove the table paper, fold and leave on table
  for staff pick-up
• Review and sign your video release form

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Thank You!

• Stay and enjoy some lunch and conversation
• All the content and resources from today will be
  on the Gathering SharePoint site at
  http//asqgroups.asq.org/itag/

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• Lunch
• 1130 AM 1230 PM
• Community Leadership
• Institute
• 1230 PM 500 PM