Results Management Subgroup

1
Results Management Subgroup

• Transformation Workgroup Update
• May 9, 2006

2
Members of Subcommittee

• Paula Barrickman
• Helene Cross
• Gina Eckart-DMHA Lead Staff
• Mike Ferry
• Anne McCranie
• John McGrew
• Bernice Pescosolido-Chairperson
• Jim Robertson
• Tom Rugh
• Peggy Stephens
• Scott Tittle

3
Subcommittee Charge

• Measurement of Transformation Process-Are we
  doing what we said we would do?
• Assist in monitoring of service level
  performance oversight and input with Consumer
  Service Reviews
• Review and recommend system-level outcome
  measures community and statewide
• Identify opportunities to utilize data and
  analyses in policy and other decision making
  within DMHA

4
Updates and Progress

• The subcommittee has met twice, in January and
  April
• Measurement of Transformation Process
• Observation, Interviews, Documents
• IRB (Human Subjects) Approval
• Basic Question
• How does this group operate?
• If it works, what are the keys?
• If not, what might be changed?

5
Updates and Progress continued CSR (The Basics)

• Contract to Human Systems and Outcome, Inc.
• Used in Hawaii, Washington, DC
• Consumer Service Review activity has been a
  priority
• Protocol development workgroups in January and
  February
• Trained nearly 70 reviewers the week of April
  17th
• Aims
• Become a standard of self-review
• Initial Review
• First review for Central Indiana region began
  yesterday!
• Reviewing 60 cases across five Community Mental
  Health Providers
• Adjust Protocol according to feedback
• Fall Fielding
• Review remaining CMHCs
• Small Sample (Convenience Purposive)

6
CSR Technical Review Version for Child Family
7
CSR Technical Review Version for Child Family
8
CSR Technical Review Version for Child Family
9
CSR Technical Review Version for Child Family
10
CSR (The Texture)

• Holistic
• Stakeholders
• Where are we? Not evaluative
• Detailed medical, social, psychological, cultural

11
Moving Forward

• New members identified and invited to join
  efforts
• Evaluate first CSR review week, lessons learned,
  determine how to best use data, etc.
• Continue to look at current outcome measures and
  identify additional needs
• Continue discussion on how data should be used