Converged Communications

1
Converged Communications

• Ben Cassiman
• Business Development Manager

2
Microsoft Engagement

• Global Company, 9000 employees, London Stock
  Exchange
• Strengths
• Integrating Infrastructure, Telephony, Networking
• Custom Development
• Dimension Data endorses Microsoft solutions and
  technology
• Gold Certified Partner
• Competency Security
• Worldwide Solution Partner Live Communication
  Server platform
• References
• AGF, Dexia, Fortis,
• Europese Commissie, Buitenlandse Zaken,
  Binnenlands Zaken,
• BT, Proximus, Mobistar, Base, Telenet, Belgacom,
  
• Pfizer, Janssens Pharma, Baxter, Roche,
• Vandemoortele, Bridgestone, Volvo Cars, Toyota, ..

3
Our vision
Successful delivery across the globe
Plan
Our vision is to beworld leadersin the
provision of
Support
Build
specialist IT Infrastructure solutionsthat help
ourclients achieve their business goals
4
The Essence of Communication
Knowledge Information exchange

• Phonecalls
• Meetings
• Messages
• Alerts
• Questions
• Interaction
• Discussions
• Sharing
• Content

In support of collaborative business processes
5
Communication Channels grow wildly

• Possibilities increase dramatically
• High rate of development of new communication
  methods and applications
• Landscape is becoming very complex
• Only a small part of the communication potential
  is being exploited
• The user is becoming confused

6
Identity
Platform
Network

• Wired
• Wireless
• IP
• WiFi
• Mobile

• PDA
• Computer
• Phone
• Mobile
• Portable Device

• Name
• Phone Number
• E-mail address
• Messenger address
• Sim Card
• ID number
• Home address
• Work address

Federated Identity
Network Convergence
Platform Standardisation
7
Maturing Concept Presence

• Availability!!
• Instant information, instant decision
• Response times shortened
• Efficiency increased
• Collaboration encouraged
• Virtualisation
• Of People
• Of Geography
• Of Information

8
Communication Convergence
9
Communication Convergence

• Multi-Channel
• Email
• Call
• Conference
• Instant messages
• Application sharing
• Shared content
• Collaborative Processes

• Multi-Modal
• Real time
• Asynchronous
• Bi-directional
• Interactive
• Post

LCS 2005
10
Communication Convergence the Lab
LCS 2005
11
Communication Convergence The Lab
Domain Controller
Internet

• Windows Server 2003
• LCS2005
• Exchange
• SPS
• SQL Server
• Active Directory

PSTN
PBXSwitch
Gateway