Failure Experience Data Manager

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Report Non-Compliant Parts, Material, Processes!

• Failure Experience Data Manager
• sandberg.curt_at_corona.navy.mil
• [phone], DSN 909-4326

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Failure Experience Data (FED)

• Goal Remove non-conforming parts before they
  become part of your product/system and reduce the
  risk of loss of life or property
• FED document types include
• ALERTs
• SAFE ALERTs
• Problem Advisories
• Agency Action Notices
• Lessons Learned

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ALERTs SAFE ALERTs

• Report a problem, i.e., functional failure, or a
  high probability of failure, of
• Part, component, or sub-assembly
• Specification
• Software
• Facility
• Manufacturing Process
• Test Equipment
• A SAFE ALERT reports a problem that can result in
  loss of life or, property damage

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Problem Advisory

• Same definition as an ALERT
• Only difference is that a Problem Advisory
  reports a problem that
• Has an unknown probability or
• Has a low probability of causing problems for
  other users

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Agency Action Notice

• An Agency Action Notice redistributes problem
  information issued by a government agency other
  than GIDEP
• An AAN problem can include just about anything
  -- from nuclear reactors to power strips (surge
  protectors)

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FED Document Designators

• Learn the FED document number system!
• M3-A-95-01 -- ALERT
• M3-S-97-01 -- SAFE ALERT
• M3-P-96-01 -- Problem Advisory
• AAN-U-95-01 -- Agency Action Notice
• M3-U-95-01 -- Urgent Data Request
• LL-U-00-01 -- Lesson Learned

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How Do You Submit FED?
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Submitting FED Documents

• ALERTs, SAFE ALERTs, and Problem Advisories have
  common submittal requirements
• It must be an objective report
• Manufacturer must be notified and permitted to
  respond
• It must bear the GIDEP Reps signature
• Supporting documentation is necessary
• FED documents may be submitted by
  non-participants! (Participant Code VV)

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Submitting FED Documents (continued)

• Instructions for completion are located in
  Chapter 7 of the GIDEP Operations Manual
• Submitted documents should be
• Electronic
• Forms are available on the GIDEP WebPages
• Mailed hard copy or diskette
• Forms are available in Chapter 7

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Submitting FED Documents (continued)

• Titles - Standard Nomenclature, e.g., RESISTOR,
  VARIABLE
• Lot data codes - extremely important! (YYWW -
  year/year/week/week format)
• GIDEP adds value by using IHS Haystack database
  to further describe affected part - by adding
  stock numbers and cross reference numbers

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FED Document Submittal Hints

• Submit originals of photos, letters, reports,
  etc. (if possible)
• Research the problem
• State ACTIONS TAKEN/PLANNED
• The more initial effort put in -- the less the
  other 1700 GIDEP Reps have to do!

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FED Document SubmittalNotification

• AL/SA/PA require manufacturer notification
• AL/PA require fifteen (15) working days for
  manufacturer to respond before submitting the
  final copy to the Operations Center
• SA allows for concurrent notification
• Notification must be in writing and include a
  copy of the draft document
• All FED documents can be amended any time after
  committal

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FED Document Submittal

• Must include original manufacturer notification
  (even if no response)
• Electronic media (diskettes or e-mail)
• sandberg.curt_at_corona.navy.mil
• FAX - [phone], or DSN 933-5200
• Mail (though FEDEX is quicker)
• NWAS, GIDEP Operations Center, QA 50
• 2300 Fifth Street, Norco, 91760-1915

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Flow Diagram of Action Taken for Non-Conforming
Material/Parts
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Possible Outcomes of Non-Conforming
Material/Parts Process

• Remove
• Return
• Retest
• Rework
• Repair
• Scrap

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FED Home Page

• http//members.gidep.org/data/failure/failure.htm
• Includes Frequently Asked Questions
• Provides Hot Links to other failure experience
  resources