Outcome Measurement

1
Outcome Measurement

• FCRP Meeting -- June 2000
• Elizabeth Dunn

2
Session Overview

• Outcome Measurement
• What it is
• Why its useful
• Key concepts
• Construct Program Outcome Models
• Discuss Goals for First Year
• Discussion and Questions

3
What Is Outcome Measurement?

• Definition
• The regular, systematic tracking of the extent
  to which program participants experience the
  benefits or changes intended

4
Outcome Measurement Answers Questions Like...

• Does the program make a difference?
• Does it help people?
• Does it change peoples lives?
• What are the benefits of the program?
• Does it lead to the intended benefits?

5
Outcome MeasurementWhy Is It Useful?

• ? For improving programs and services
• ? For communicating the value of programs to
  others

6
Program Inputs

• The resources a program uses in providing
  services for program participants
• staff
• volunteers
• facilities
• curricula
• money

7
Program Activities

• The services a program provides for its
  participants
• 4-H club meetings
• computer lab access
• tutoring
• mentoring relationships
• parenting classes

8
Program Outputs

• Direct products of program activities, usually
  measured in units of service
• number of meetings held
• number of participants served
• hours of counseling provided
• number of brochures distributed

9
Program Outcomes

• Benefits or changes for program participants
  during or after program involvement
• knowledge
• skills
• attitudes
• behavior
• status

10
Evaluation Goals First Year

• Develop program outcome models
• Select outcome indicators
• Collect baseline data (IRB approval)
• Develop process for using results to
• improve programs
• communicate program benefits
• set outcome targets for future years