ITWorx

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ITWorx
Presented by Sherif A. Amer Vice President,
Human Resources Operations
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About ITWorx

• Founded in 1994
• 800 employees
• Offices in USA, Egypt, KSA , UAE and Qatar
• Microsoft Gold Certified, IBM, and Oracle Partner
• ISO 90012000 Certified
• Financial backing from Proparco, Capital Trust

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Our Mission
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Our Vision

To become a global software services organization
that delivers best in class services in select
markets by tapping on top talent from
strategically located development centers across
the world

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Our Values
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ITWorx Values
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Our 15 Codes
Code 15 External Communication Research
Code 14 Network Internet Bandwidth
Code 13 Company Property
Code 12 Intellectual Property
Code 11 Confidentiality
Code 10 Gifts and Payments
Code 9 Conflict of Interest
Code 8 Pornography Adult Material
Code 7 Alcohol and Substance Abuse
Code 6 Safe Workplace
Code 5 Attendance and Punctuality
Code 4 Personal Appearance
Code 3 Equal Employment Opportunity
Code 2 Workplace Diversity
Code 1 Positive Environment Mutual Respect
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Our Methodology

• Balanced Scorecard the framework we use for
  implementing and managing strategy at all levels
  of an organization, by linking objectives,
  initiatives, and measures to our strategies

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Our Strategies
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Our Internal Systems

• ChangePoint
• BugBase
• Library and Travel Systems
• Management Dashboard
• Human Resources System

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People - Our Most Valuable Asset

• Value Competency-based Hiring
• Employee Referral Program
• Competency-based Evaluation
• Cultural Induction and Active Management
• Continuous Learning and Growth
• Technical
• Non-technical
• Role-based
• Certified Project Management Team

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Recruitment and Retention
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Talent Development

• Non-technical Training
• Problem Solving
• Experiential Learning
• Project Management
• Time Management and Efficiency
• Customer Service Excellence
• Technical Training
• Role-based Training
• Specific training based on roles
• Account-based Training
• Specific training based on accounts

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Our Culture
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Our Culture

• Flexible Environment
• Open-door Policy
• Flexible Working Hours
• Casual Dress Code
• Entertainment Facilities
• Table Tennis
• Play Station
• Gymnasium
• Cilantro
• Social Events
• Sports Days
• Trips
• Annual Meetings

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Corporate Social Responsibility 

• Strong commitment to community development
• Sound practices and programs addressing Academia
  and community service
• Academia Bridge
• Formed in 2006 with programs fostering several
  academic programs
• Job Shadowing
• Internships
• Seminars
• Career Days
• Graduation Project Sponsorship

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ITWorx Clubs

• Be Good Club
• Contributes to the society through different
  forms of community service
• Cutting Edge Club
• Provides latest in the world of technology
• Conducts seminars and lectures by the
  architecture team members and external guest
  speakers
• Media Player Club
• Screens influential movies with discussions held
  before and after to expand general knowledge
• Diners Club
• Improves quality of food through learning new
  recipes and cooking techniques

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Future as we see it

• No one can accurately predict the depth and
  length of the recession, but the one
• thing that is certain is that it is during these
  difficult times that market leadership
• is won and lost. We are confident, that if we
  execute on our agenda, we are going
• to emerge a stronger, healthier and more
  resilient ITWorx
• Act early - We are focusing attention on the
  problem early and deliberately to make
  improvements to our business sooner rather than
  later.
• Brace for the worst - We are taking a decidedly
  conservative view of the market to raise the bar
  for ourselves.
• Reset Priorities - We have re-examined our
  Balanced Score Card for 2009 three times against
  the changing economic conditions.
• Communicate - We are focusing more energy and
  paying more attention to communication, so
  everyone is in the loop, and are all pulling in
  the same direction.
• Simplify, Standardize and Optimize business
  processes - With a focus on efficiency and
  productivity we are examining business processes
  to identify areas where we could simplify,
  standardize and then optimize the way we conduct
  our business.

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Open Discussion