Managing Passionate People

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Managing Passionate People
Marsha Willard, Ph.D. AXIS Performance Advisors,
Inc. marsha_at_axisperformance.com 503 284-9132
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Sound familiar?

• People sometimes get excited about things that
  are not core to our mission
• People are great at details, but miss the big
  picture
• We want to support people to do what they love,
  but have other work to do
• Its hard to create a sense of team because we
  all do different things
• We have trouble coordinating across projects
• Its hard to hold people accountable - especially
  volunteers

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A Managers Options
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Conditions for Empowerment

• Focus shared goal and clear expectations
• Influence over work processes and people with
  whom there is interdependence
• Consequences natural and logical

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The Wall
Present
Projects Initiatives
Future
Owner
Targets
Tasks
Mission Vision Values
Measures
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Improvement Review
Input
What have we achieved? What can we learn from
this? What does it imply we do next? What
support/resources do we need?
Process
Business plan
Individual work plan
Training plan
Output
Development plan


7
Round Robin
Chris
Strengths
Something to Work On
?Computer knowledge
?Learn about Intranets
???Funny
??? Be more relaxed
Good customer service