CMGs MultiChannel Management Vision on Architecture

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CMGs Multi-Channel ManagementVision on
Architecture

• Jan de Baat CMG Finance

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GEM - Generic Enterprise Model
Market infrastructure - customers - partners -
suppliers
Business infrastructure - organisation -
processes - information
IT Organisation
Operational processes (value-chain )
Systems infrastructure - presentation -
application - data
Technical infrastructure - mw (dbms, etc.) - (n)
os - hw nw
Migration processes (value-chain)
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x-tier architectures
Presentation
Business Logic
Data Access
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N-tier architecture
GUI
GUI
GUI
Presentation
Business Logic
Data Access
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Historical point solutions
Life Insurance Systems
Savings Systems
Investments Brokerage Systems
Financing Systems
Payment Systems
Customer Information
Data Warehouse
WAP
Call Center
Self- Service
Branch
Internet/ Intranet
IVR
Customers and Prospects
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MCM Business Adapter
Life Insurance Systems
Savings Systems
Investments Brokerage Systems
Financing Systems
Payment Systems
Legacy Adapters
Business Services
WAP
Call Center
CORBA Framework
Self- Service
Branch
Internet/ Intranet
IVR
Customers and Prospects
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Questions?

• Jan de Baat CMG Finance