LEADERSHIP

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LEADERSHIP

• Key Concepts

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Leadership A Definition

• Truly successful leadership today requires
• teams, collaboration, diversity, innovation, and
• cooperation. Leadership has begun to take on
• a new dimension. The leadership we are
• seeking is one that is empowering, supportive,
• visionary, problem-solving, creative, and
• shared.

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Expectations of Leaders

• Purpose, Direction, and Meaning
• Trust
• Optimism
• Action and Results

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Organizational Requirements

• Alignment with a common vision
• Empowerment of all involved
• A learning, inquiry-based, and reflective culture

5
Five Practices of Leadership

• Challenge the process
• Inspire shared vision
• Enable others to act
• Model the way
• Encourage the heart

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Emotional Intelligence Competencies

• Self-awareness
• Self-regulation
• Motivation
• Empathy
• Social skill

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Self-Awareness

• The ability to recognize and understand your
  moods, emotions and drives, as well as their
  effect on others
• Hallmarks
• Self-confidence
• Realistic self-assessment
• Self-deprecating sense of humor

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Self-Regulation

• The ability to control or redirect disruptive
  impulses and moods the propensity to suspend
  judgment to think before acting
• Hallmarks
• Trustworthiness and integrity
• Comfort with ambiguity
• Openness to change

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Motivation

• A passion to work for reasons that go
• beyond money or status and a propensity to
• pursue goals with energy and persistence
• Hallmarks
• Strong drive to achieve
• Optimism, even in the face of failure
• Organizational commitment

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Empathy

• The ability to understand the emotional
• makeup of other people and skill in treating
• people according to their emotional
• reactions
• Hallmarks
• Expertise in building and retraining talent
• Cross-cultural sensitivity
• Service to clients and customers

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Social Skill

• Proficiency in managing relationships and
• building networks an ability to find
• common ground and build rapport
• Hallmarks
• Effectiveness in leading change
• Persuasiveness
• Expertise in building and leading teams

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Trusted Leadership

• The 3 Components
• Strategic trust
• Organizational trust
• Personal trust

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Strategic Trust

• Trust that the organization is doing the right
  things -- goals and strategies

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Organizational Trust

• Trust in the way things are done -- processes
  and decision making

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Personal Trust

• Trust in the people leading the organization
  -trust in the individual leader