Awareness

1
Awareness Demonstration of NHS-Cat

• David Alexander. Programme Manager e-Commerce
• david.alexander_at_supplychain.nhs.uk

2
Objectives

• To start some known Questions and Answers
• Schematics of solutions
• Demonstration of OnLine Ordering System and
  NHS-Cat
• Open Forum

3
Questions and Answers!

• What's the difference between PASA and Supply
  Chain?
• When the Contract for the Outsourcing of NHS
  Logistics was put in place in October 2006, NHS
  Supply Chain was formed, and took on
  responsibility for all the in-scope products
  defined within the Contract. These are mainly
  the consumables product contracts that all
  Hospitals within the English NHS access and use.
• All the PaSA staff associated with these
  contracts also transferred to NHS Supply Chain as
  part of the Contract.
• PaSA retains responsibility for all contracts
  that are not in-scope such Contracts covering
  for example, Pharmacy, Lease Cars, Agency Nurses
  etc

4
Qs and As

• Who/where is the suppliers contact?
• Their contact remains largely the same as it was
  (as most transferred staff retained the same
  responsibilities in the new organisation). In
  fact, the majority of staff retain the same
  geographical location Normanton continuing to
  house most procurement staff.
• New premises have been sourced for our Chester
  based staff (still in Chester), and those few
  staff previously at Reading are now based in
  Bracknell. For full details of contacts please
  visit the website at www.supplychain.nhs.uk

5
Qs and As

• Whats going to happen to framework contracts
  going forward?
• The framework contracts will continue forward as
  per the Contract timetable, being renewed,
  extended or re-tendered as appropriate

6
Qs and As

• Does this mean that suppliers will ship
  everything to NHS Supply Chain and not have to do
  any more hospital deliveries?
• NHS Supply Chain will always seek to provide the
  most appropriate route to the NHS market for
  hospitals. This will mean that there will be a
  mixture of channels depending upon a number of
  factors volume of use, complexity of handling,
  ambient or chill, etc. This will mean that there
  will always be a direct from supplier channel
  to trusts
• We expect to significantly increase the eDirect
  channel during 2008, converting many of the
  existing direct products to this route. This
  does mean that the order and invoice route will
  be through us, with shipping direct to trust by
  supplier. The data within NHS-Cat will
  significantly assist in this channel transfer
  process

7
Qs and As

• What about billing hospitals, will this change -
  will NHS Supply Chain pay their bills?
• As outlined above, channel selection for delivery
  is always under review, and one of the channels
  (e-Direct) presents an automated electronic
  ordering (and invoicing) opportunity to
  suppliers. In this way, orders will be placed
  and invoices paid by NHS Supply Chain, with
  deliveries being made directly to trusts by
  Suppliers.
• It is expected that this channel will present
  significant opportunities for expansion during
  2008, as it presents an opportunity for cost
  removal from the supply chain at all points of
  contact supplier, NHS Supply Chain and trust.
• The quality of data from NHS-Cat will
  significantly assist in this process

8
Qs and As

• What about prices negotiated against the
  frameworks - what happens to them?
• The nationally negotiated prices for framework
  agreements will be published on NHS-Cat, and
  will appear in our online ordering systems -
  visible to all trusts in England.
• If there are any different prices negotiated with
  specific Hubs or trusts for our framework
  contracts then these can also be displayed and
  limited to those trusts participating. They are
  not visible to all trusts.

9
Qs and As

• Will suppliers get more business?
• One of the main reasons for implementing our
  catalogue solution for all nationally negotiated
  contracts, is to enable NHS Supply Chain to
  display the contracts within our online ordering
  systems which are used in almost every trust in
  England. It has been recognised that Framework
  Contracts did not have the visibility and
  therefore the penetration into the NHS that may
  have been expected.
• This solution addresses that by integrating the
  catalogue into the NHS Supply Chain online
  ordering systems, coupled with a drive to
  increase business for NHS Supply Chain.
• This will mean that there will be a consequential
  increase in business opportunity for those
  suppliers that are fully engaged with the
  process, i.e. those that are easier to do
  business with online, and display their products
  to best advantage on the catalogue

10
Qs and As

• Will this be more hassle as hospitals deal with
  suppliers directly?
• No. Our expectation is quite the reverse
• The NHS will be easier to do business with, with
  the actual removal of costs from the supply chain
  due to supplier ability to display their
  catalogue once only for all trusts in England,
  and to receive orders and send invoices
  electronically

11
Qs and As

• What does it look like/where can suppliers see
  it?
• Please make direct contact with _at_UK to register
  with them for access to your own catalogue within
  NHS-Cat
• How do suppliers amend prices?
• Prices can only be amended for nationally
  contracted products by NHS Supply Chain. If there
  are price changes then these should be reported
  to the relevant buyer who will undertake the
  process
• During the course of this year, as Intenda is
  rolled out, price maintenance and adjustments
  will be handled through this system with
  automated feeds into NHS-Cat

12
Qs and As

• What are the benefits?
• A single hosted catalogue, visible to the whole
  of the English NHS, and enabled for ordering
  online through NHS Supply Chain systems and trust
  PO systems
• The ability (at small cost) for suppliers to
  display richer content, including images, PQQs
  and product data sheets online, - in other words
  to have their catalogue visible through our
  systems via a single source catalogue (rather
  than producing multiple single catalogues for
  trusts)
• The ability to receive orders and send invoices
  online, - full e-enablement through very simple
  interfaces managed by _at_UK

13
Qs and As

• Do suppliers have to pay?
• There is no charge for the basic hosting and
  supplier managed updating of products. All the
  current contracts have been pre-loaded and are
  currently live.
• If suppliers wish, they can opt for a selection
  of value added services supplied by _at_UK for a
  small additional cost. These services vary
  depending upon number of product lines, level of
  support, and complexity of display Prices
  therefore vary starting at 50pa.
• For details of these costs and the service
  provided please contact _at_UKPLC direct for an
  individual quote tailored to your requirements

14
Qs and As

• What if suppliers don't want to join in?
• There is no obligation for suppliers to join this
  service as the basic listing and display will
  always be managed by NHS Supply Chain and _at_UK.
• However, the significant advantages to suppliers
  for the enhanced display of catalogue items and
  product details, and immediate visibility of
  product changes, together with the ability to
  undertake further e-enablement of the supply
  chain across the whole of the NHS will be
  significantly diminished.
• This potential advantage will not be lost on
  other competing suppliers who will also be
  seeking to improve their market share of
  framework contracts.

15
Schematics
16
Catalogue / procurement integration - for
Online ordering/e-DC
S U P P L I E R S
C U S T O M E R S
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Catalogue/procurement integration - for Online
ordering/e-DC
S U P P L I E R S
C U S T O M E R S
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Catalogue/procurement integration - from trusts
own P/O systems
S U P P L I E R S
C U S T O M E R S
Punch-in (at cost)
e-order and e-invoice if possible
19
Schematic of the marketplace

_at_UK PLC eMarketplace
Online Ordering and eDC
s
NHS Cat
s
442 Supplier Websites
s
s
Other trust PO systems
20
Live demonstration of system

• Demonstration of Online Ordering System and
  NHS-Cat
• This is what the trusts can see

21
NHS-Cat

• National Framework Contracts

22
Access contract details from NHS Supply Chain
Home page click on Online Catalogue
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And .from Online Ordering
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Questions